Transcarent

Inaction isn’t a strategy. “We really don’t have the luxury of time as healthcare cost trends continue to rise.” The pace of change isn’t slowing down — and employers can’t afford to wait. Ellen Kelsay, CEO of Business Group on Health, shares 3 ways benefits leaders can take action now: 1️⃣ Invest in prevention-focused care. 2️⃣ Manage vendors more strategically and proactively. 3️⃣ Consider alternatives to traditional healthcare players. It's time to be bold - because incremental change won’t cut it. Healthcare costs are now at their highest level in more than a decade, with a 62% cumulative increase over the last 10 years. Watch the video for Ellen’s tips on what benefits leaders should do now: https://lnkd.in/gnVjGBvj

People love telling us how easy it is to get health and care in One Place! We're transforming what people expect from a health and care experience...and we're just getting started. Just Ask Transcarent. We'll take it from here.

Everything important comes with instructions. Somehow, healthcare doesn’t. People should expect more from their health and care experience. They should be confident in their next best step—not confused or overwhelmed. That’s what our WayFinding® platform, powered by agentic AI, is built to do: anticipate what people need, take action on their behalf, and make it easy to get the care they need. Because people deserve guidance, clarity, and support they can trust—every step of the way. Just Ask Transcarent. We’ll take it from here.

The future of health and care requires bold thinking from leaders who refuse to accept the status quo. Glen Tullman joined fellow industry leaders at the Truist Healthcare Disruptors & Digital Health Conference to discuss how agentic AI is raising expectations across the industry and reshaping what's next. People deserve: 💡 Healthcare abundance: More transparency and clarity at half the cost. 💡 Proactive health and care: Understanding each person as a universe of one to deliver truly personalized health and care. 💡 Better experiences: Building health and care experiences people actually love to use. We're turning these bold visions into reality with our WayFinding® platform—the first agentic AI-powered health and care platform designed to anticipate what people need and take action on their behalf, all in One Place. https://lnkd.in/ej3Gdkj2

You forgot what your doctor said...now what? Doctor appointments can be overwhelming. A lot gets packed into a short conversation, and important details can slip. With Total Recall Memory Engine™ as part of the WayFinding® platform, Transcarent helps you pick up where you left off. Powered by agentic AI, it can recall relevant past interactions, surface the next step, and help people follow through with reminders, medications, screenings, and treatment plans. When healthcare remembers what matters, people spend less time piecing things together and more time taking the right next step. After years of navigating the system on their own, people should expect more from healthcare. Just Ask Transcarent. We’ll take it from here. https://lnkd.in/gJ2rdpF5

When it comes to pharmacy benefits, 59% of employers want better approaches/tools to educate and engage Members, according to the 2026 Trends in Drug Benefit Design Report from PSG. That's because lowering pharmacy spend isn't just about transparency—it's about helping people make better healthcare decisions. Pharmacy-led navigation turns every prescription into an opportunity to connect Members with the right care, support, and next step in their health journey. At Transcarent, pharmacy-led navigation combines our transparent PBM partnerships with our AI-powered WayFinding® platform to deliver: ✅ Personalized guidance when it matters most ✅ Better connections to care ✅ Improved outcomes and lower costs ✅ Transparent pricing with no surprises The result? Pharmacy becomes more than a benefit to manage, it becomes a pathway to better health. Learn how pharmacy-led navigation is transforming pharmacy from a cost center into a driver of better care and smarter healthcare decisions. https://lnkd.in/g6SRFi-H

Keep the cat. Find a better option for your prescription. Getting the best price for your medication should be easy and fast. Compare costs, check coverage, and find the right place to fill your prescription—all in One Place. Powered by agentic AI, the Transcarent WayFinding® platform takes the guesswork out of prescription costs, helping you find the best option to fill your prescription and save money. This is what people should expect from health and care: an experience that meets them where they are, helps them make informed decisions, and takes action on their behalf. Just Ask Transcarent. We’ll take it from here. https://lnkd.in/ej3Gdkj2

"We're creating a different way to engage with technology...one that combines conversation, empathy, and personalization to deliver guidance that is actually relevant to people and their benefits." That perspective, shared by Janine Gianfredi, reflected many of the conversations our team had today at the Northeast Business Group on Health Annual Conference in NYC. As the city was celebrating, leaders across healthcare and benefits were exploring how to drive responsible innovation in AI. Janine joined industry leaders for the session, "AI in Benefits: What's Working, What's Coming," to discuss where AI is already creating value for employers and Members today—and where the greatest opportunities lie ahead. Team Transcarent is leaving energized by the conversations, the connections, the momentum building across our industry, and the spirit of the city. Now it's back to what we do best: turning bold ideas into action and building purpose-built solutions that make health, care, and benefits work better for everyone. https://lnkd.in/gbP5GSva

Making healthcare easier is not a nice-to-have. It is essential. When people cannot make sense of the system or their benefits, too often the result is inaction. They put things off. They do nothing at all. And that comes at a cost. As our Chief Marketing Officer Janine Gianfredi reinforces, we need technology built for the realities of healthcare and benefits, including purpose-built information, platforms, engines, and agentic AI designed specifically for this space. That’s why Transcarent is committed to responsible innovation and to setting the precedents that move the industry forward. https://lnkd.in/ej3Gdkj2

“We have a purpose and culture at BJ’s to take care of our team members and their families,” said Mark Griffin, CHRO at BJ’s Wholesale Club. “Transcarent has helped us with that by being innovative — they understand what’s broken in the healthcare system better than anyone.” Mark Griffin, CHRO at BJ’s Wholesale Club, shares how BJ’s is prioritizing high-quality care for team members and their families — and why choosing the right partner matters. For employers with large frontline populations, engagement starts by making health benefits easy to access and use in the moments they’re needed. With the Transcarent WayFinding® platform, people have One Place to go for personalized answers, trusted guidance, and the best care, even on a 10-minute work break. BJ’s understands that healthcare should be easy, and we’re proud to partner with them to give their people a health and care experience they love to use. Just Ask Transcarent. We’ll take it from here. https://lnkd.in/gnVjGBvj