Tidio

💙 We love hearing from our users! 💙  At Tidio, nothing makes us happier than seeing our customers succeed with our platform. When we read reviews like this, it reminds us why we do what we do:  “Tidio does a great job integrating live chat, AI chatbots, and other communication channels (like email and social media) into a unified platform. I really like features like the ‘Live Visitors List,’ which enable businesses to proactively engage with website visitors. Super convenient for all users.”*  ⭐️ G2 Reviewer #Tidio #CustomerLove #AIChatbots #LiveChat #CustomerExperience  

Big news: Lyro for Email is now available to all Tidio users! 🚀 Your AI-powered support just got even better—Lyro can now handle customer emails with the same efficiency and automation that you love in live chat. That means fewer manual replies, faster resolutions, and happier customers. 🎉 How can Lyro for Email help your business? ✅ Automate email responses ✅ Handle repetitive questions  ✅ Prioritize and resolve requests ✅ Seamlessly escalate complex issues If you're using Tidio, Lyro for Email is already available in your account! Give it a try and let us know what you think. #Tidio #Lyro #AIforEmail #CustomerSupport #Automation

We have more great news! Tidio has been named the Top Chatbot Software in the Emotional Footprint Awards 2025 by Info-Tech Research Group! 🏆 With 94% of customers recommending Tidio, we’re proud to be recognized for our reliability, innovation, and productivity. This award reflects our commitment to building effortless AI that enhances customer service and empowers your business. A huge thank you to our customers for your trust and support. Your feedback drives us forward every day! 🚀 Read the full report: https://lnkd.in/gu8N4_2h #Tidio #AwardWinning #AI #Innovation #EmotionalFootprint #CX #BestChatbotSoftware

Is your chatbot actually helping your customers—or just frustrating them? A successful AI-powered chatbot can engage with customers, offer 24/7 support, automate repetitive tasks, and much more. But here’s the catch. A rushed or poorly implemented chatbot can do more harm than good. So, to help you avoid pitfalls, we’ve put together a comprehensive guide that walks you through:   ✅ Understanding customer needs before implementation   ✅ Defining clear chatbot goals to maximize impact   ✅ Choosing the right chatbot for your business   ✅ Optimizing and continuously improving your AI assistant  💡 Ready to implement an AI chatbot that actually works? Check out our latest guide: https://lnkd.in/dZD8hTvf #AI #chatbots #chatbotimplementation #customerexperience #automation #businessgrowth

🤝 Become our Partner Looking for new ways to grow your business? Whether you're an agency, ISV, consultant, or content creator, Tidio’s Partner Program gives you the tools and support to succeed. Here are the programs you can join today: ✅ Solution Partners: refer, resell, or implement Tidio for your clients to expand your offerings ✅ Affiliates: monetize your audience by promoting Tidio and earn commissions ✅ Referrals: simply connect businesses with Tidio and start earning What’s in it for you? Well… 💰 Start earning immediately 💡 Access exclusive training & go-to-market resources 🤝 Work alongside the Tidio team to drive growth Join 100K+ businesses leveraging Tidio’s leading AI-driven customer support platform and see instant success. 📢 Ready to partner up with the leader in AI support? Sign up today! 👉 https://lnkd.in/eGKp9nR3 #Tidio #PartnerProgram #BusinessGrowth #AffiliateMarketing #Ecommerce #CustomerSupport

Major news! Tidio has been named Best AI Company of the Year 2025 by the prestigious Global Business Tech Awards! 🎉 This award is more than just a title– it’s a testament to our mission, innovation, and relentless drive to redefine AI in customer service. Being recognized for pushing the boundaries of AI, seamlessly blending human interaction with automation, and maintaining exceptional customer satisfaction means the world to us. 💙 A huge thank you to our team, customers, and partners who believe in our vision and make it all possible. This is just the beginning…let’s keep innovating together! 🚀 #GlobalBizTechAwards #BestAICompany #Tidio #AI #Innovation #CustomerService #CX

The 2025 Global Business Tech Awards are just around the corner, and we couldn't be more excited to be named finalists in three major categories: ✨ Best AI Company ✨ Best SaaS Company ✨ Best Use of Innovation This recognition highlights the innovation that defines Tidio, including Lyro AI, our powerful conversational agent that automates up to 90% of customer support requests. We’re proud to be transforming how businesses connect with customers across the many channels they use, making AI-powered customer support more impactful, efficient and accessible than ever before. The winners will be announced later this week, but for now, we’re excited to celebrate this milestone and invite you to learn more about our journey to revolutionize customer support: https://lnkd.in/dKYWFA6G #Tidio #AI #GlobalBusinessTechAwards #Innovation #CustomerService

💡 The AI landscape is evolving at record speed, and businesses need to be strategic about the solutions they adopt. When it comes to AI for customer support, success comes from choosing tech designed for real customer needs, not just following industry trends. The right AI-powered support should: ⏳ Provide instant, 24/7 responses... especially during peak periods! 🎯 Be trained for your business, not just general knowledge 💰 Scale efficiently without unnecessary costs Not every AI model is built to deliver exceptional customer support. How is your company navigating the latest AI trends? #AI #CX #Automation #CustomerSupport #Tidio

Online retailers know that speed is everything when it comes to customer engagement. Popular eco-conscious baby brand Wunderkids discovered the power of Tidio's AI when it rolled out Lyro for customer support and immediately saw game-changing results: ✨ 75-80% of inquiries now resolved automatically 🙌 Freed up time for the team to focus on complex, high-value customer interactions 📩 A seamless Black Friday, thanks to Lyro's email automation Wunderkids is a standout example of how brands can leverage AI to scale efficiently and deliver instant, accurate responses while maintaining a personalized touch. 🔗 Read more in Customer Experience Magazine (CXM): https://lnkd.in/d3V4PieY #AI #chatbots #customerexperience #CX #customersupport #automation

If your chatbot had a voice, would anyone want to listen? A great chatbot isn’t just functional, it has a personality. The right persona can turn a boring bot into a helpful agent, building trust, increasing engagement, and improving the customer experience. 🚀  Let’s face it—your chatbot is your brand ambassador. And it’s time to treat it that way. In our latest article, we break down how to design a chatbot persona that truly resonates with your first-time visitors as well as loyal customers. Ready to give your chatbot their own persona? 👉 https://lnkd.in/ecFi2GcC #AI #chatbots #customerexperience #conversationalAI #chatbotpersona