📣 The pharma portal landscape is changing. HCPs are busier than ever. Traditional pharma portals—HCP, medical affairs, and corporate websites—aren't working effectively in isolation. Today, HCPs need a seamless, unified experience that simplifies access and navigation, allowing them to quickly find the information they need. Our pharma experts examined 41 portals and sites across major pharmaceutical organizations. Our latest insights report provides effective strategies you need to stay ahead. 🔹 Creating a unified hub 🔹 Reducing password fatigue 🔹 Enhancing search functionality 🔹 Compliant AI adoption 🔹 And more... Position your organization for success in 2025. We're here to help. 💭
Think Company
Design Services
Philadelphia, PA 16,604 followers
A UX design & development consultancy that works in highly-regulated markets, building world-class digital experiences.
About us
Think Company is an award-winning experience design and development consultancy. Our team understands highly-regulated and complex markets, shapes solutions using data, and has a proven track record for building world-class digital experiences at scale. Come think with us!
- Website
-
http://www.thinkcompany.com
External link for Think Company
- Industry
- Design Services
- Company size
- 51-200 employees
- Headquarters
- Philadelphia, PA
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Research, Experience Design, Software Development, Content Strategy, Strategy & Visioning, Design Systems, Full Experience & Service Design, and Digital Application & Product Design
Locations
-
Primary
1315 Walnut Street, Second Floor
Philadelphia, PA 19107, US
-
201 Fayette Street
Floors 2 & 3
Conshohocken, Pennsylvania 19428, US
Employees at Think Company
Updates
-
Healthcare professionals (HCPs) rely on pharma portals for critical information, but are these platforms meeting their needs? Our 2025 insights report dives deep into 41 portals across HCP, medical affairs, and corporate websites. Discover the trends shaping digital pharma experiences and how to tackle challenges like password fatigue, poor search functionality, and disjointed experiences. Read the report. 👉 https://hubs.la/Q030wHdJ0 #Pharma #PharmaPortals #HCPEngagement
-
-
Implementing generative AI in pharma isn’t just about boosting efficiency—it’s about improving patient engagement, clinical processes, and data management. But balancing innovation with regulatory compliance is crucial. 💭 #Pharma #PharmaAI
Implementing generative AI in pharma: Safeguard communications and boost efficiency
https://www.thinkcompany.com
-
Great insights from Chad Kaufman about the role of support in the customer experience. 💭
Great product and service design offer the best opportunity to create loyal, satisfied customers. Customer growth and retention depend on seamless, well-integrated support. Support should be embedded throughout the customer experience—not treated as a separate stage in a linear journey. #cx #ccaas #servicedesign
-
Are you wasting resources on unnecessary truck rolls? From leveraging best-in-class self-serve activation systems to equipping call center agents with essential tools, explore how to stay ahead in the fast-evolving telecom industry. #Telecom #TruckRolls #Telecommunications #ServiceDesign
Reduce truck rolls and save money with these 3 CX practices
-
AI readiness begins with a strong understanding of the areas of your business where AI can have the highest impact. Want more tips on how to leverage AI effectively? Head over to our blog to learn more. 💭 https://hubs.la/Q031ScjX0 #AIReadiness #AISuccess #PreparingForAI
-
-
Are your pharma portals providing HCPs with the experience they expect and need? Our pharma experts assessed 41 pharma portals and websites and uncovered some serious issues. Check out our insights report to learn more about the current portal landscape, the challenges HCPs face, and actionable strategies for improvement. Access the insights report. 👉 https://hubs.la/Q030wKn80 #Pharma #PharmaPortals #HCPEngagement
-
-
Looking for a development partner for your latest UX project? In our blog post, our experts share the hidden risks of low-cost development and discuss the advantages of working with a full-service consultancy that prioritizes the integration of design and development. Head over to the Think Blog to see how the right partner can make all of the difference. #DevelopmentPartner #FullServiceConsultancy #UX
The high cost of cheap dev: Why working with a full-service consultancy is a better investment
-
Firms that prioritize customer experience can see a 20-30% increase in client satisfaction and engagement. For wealth management, a strong CX strategy isn’t just a competitive advantage—it’s essential for sustainable growth. Check out effective approaches that empower advisors and set your firm apart. #WealthManagement #AdvisorExperience #CX #EX
Empowering advisors with strong CX: Strategies for wealth management growth
https://www.thinkcompany.com
-
Looking for deeper, industry-specific expertise? Independent UX consulting firms offer just that. With a focus on industry-specific knowledge and direct access to specialists, independent UX firms deliver targeted solutions tailored to your needs. 💭 Learn more, check out our blog post: https://hubs.la/Q02ZqHfC0
-