We’re thrilled to highlight the valuable contributions of our Director of Leasing and Innovation, John Barr, at the recent #HappySummit panel! 🎉 Alongside industry experts, John shared valuable insights on evolving maintenance expectations and their impact on property value. Check it out ⬇️🛠️ #TDCTribe #LeasingInnovation #MultiFamily
It was the residents, in the apartment, who made it clear: maintenance is more than a wrench. 🔧 In yesterday's #HappySummit panel led by our very own Ben N., Jennifer Staciokas, John Barr, and Anna Hou, CPA cracked the case on the dramatic shift in maintenance expectations. The chief suspect? Skyrocketing resident standards. "One of the big things that we train our on-site teams is that every dollar they raise NOI equals $200 million in property value. So if I can be $50 higher in rent on my apartments versus my comps, that equates to $1.2 million in value for 100 unit community," Jennifer testified. The bottom line. Exceptional maintenance service creates an unbeatable resident experience - the kind that keeps loyal residents happily paying premium rents. And that, dear friends, is the million-dollar secret every property should be dying to learn.