In case you missed it – we made sure you wouldn’t. AI innovation has a face. Energy and Utility transformation has a brand behind it. It’s us. #BrandoftheYear2025. For #energy. For #water. For the #future. www.sew.ai
Smart Energy Water
Technology, Information and Internet
Irvine, California 72,276 followers
Connecting Billions of People with Energy+ Water + Gas Providers with #1 Digital CX & WX platforms, powered by AI/ML/IoT
About us
SEW AI Powered Energy & Utilities Industry Innovative Digital Customer Experiences (CX) + Workforce Experiences (WX) + Intelligent Experience (iX) Cloud Platforms to Engage, Empower, and Educate billions of people to save energy and water. We partner with Industry to deliver AI Platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future ready.
- Website
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https://sew.ai/
External link for Smart Energy Water
- Industry
- Technology, Information and Internet
- Company size
- 1,001-5,000 employees
- Headquarters
- Irvine, California
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Customer Engagement Solutions, Mobile Workforce Managment, Big Data & Analytics, Demand Respone and Energy Efficiency, Smart Cities, Internet of Things, Artificial Intelligence, Machine Learning, Smart Messaging, Water Conservation, Digital Self-Service, and Multichannel Communication
Locations
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Primary
15495 Sand Canyon Ave
Ste. 100
Irvine, California 92618, US
Employees at Smart Energy Water
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Aman Singha
Operator | Investor | Board Member
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Gustavo Seize
Director Product Solution Engineering in Choice Energy Business Unit, an SEW company. Data Analytics Enthusiast. Utility Expert 20+ years. PMP, ITIL…
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Anand Subramanian
Regional Vice President - Middle East and Africa at Smart Energy Water
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Robert Brnilovich
Updates
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SEW.AI on Times Now! Mashal Dhawan, CEO – Asia, took the spotlight on Times Now, sharing why SEW.AI was named Brand of the Year. From our bold beginnings in North America to impacting 1.4 billion people globally - this is the story of our People, our Purpose, and our Platforms. 🎥 Watch the full feature and see how SEW.AI is leading the future of energy and utilities. Thank you, Team Marksmen Network, for the Feature. #TimesNow #VerticalAI #PeopleFirst #Energy #Water
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🌟 Catch us on Times Now! 5:30 PM IST Saturday, 2nd August Re-telecast: Sunday, 3rd August at 5:30 PM IST Our story, told to the world. 📺 Catch Mashal Dhawan, our CEO - Asia on National Prime Time Television, as she unpacks what makes SEW.AI the #BrandOfTheYear. From rewriting the rules of AI to transforming how billions experience energy and water. Platform. Purpose. People. You’ll see why SEW.AI isn’t just leading the change — We ARE the change. ⏰ Set your reminders. You would not want to miss this.
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Customer demands are driving a new era in the utility industry. Good service is no longer enough. The real question is—are you delivering experiences that are truly unique, personalized, and innovative? Meet us at Booth #207 at SAP for Utilities 2025, from September 8–10 at the Colorado Convention Center, and discover how SEW’s Vertical AI Platforms and Self-Service Accelerator (SSA®) are transforming digital experiences for utilities. ✔ Live demos of SSA® ✔ Strategies for digital CX, payments, eMobility & AI ✔ Real-world success stories from global utilities Pre-book your personalized demo now and explore how you can accelerate transformation. https://lnkd.in/gKPQSyEr #SAPforUtilities #SSAbySEW #AIforUtilities #DigitalCX #UtilityInnovation
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#ThrowbackThursday Not just a brand. #BrandoftheYear For transforming how the world connects with #energy and #water. For pioneering #VerticalAI built only for energy and utilities. For making people (and #utilities) fall in love with tech. ✨ A win for purpose. A win for vision. A win for every utility that believed in the power of People + AI 🎥 And we’re not done. Stay tuned for our feature on national prime time television And more headlines to follow.
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Get to know Isha Dhamija, who’s driving meaningful engagement and culture at SEW.AI. From driving engaging experiences to nurturing a culture where everyone feels heard and valued, she’s been at the heart of it all. Swipe through to get inspired by her story, perspective, and the moments that made her journey truly special. #SEWSpotlight #DiscoverThe Difference #LifeAtSEW
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In this edition of WE3 Leaders Talk, three industry leaders shared a common message:- AI isn’t just a trend—it’s a transformational force reshaping how utilities engage, serve, and scale. Monica Whiting, VP at Arizona Public Service - APS, discussed reimagining payments, reliability, and communication by drawing inspiration from cross-industry innovation. Chimaobi Chijioke, MBA, VP at Georgia Power Company, emphasized the power of aligning people, processes, and platforms to drive long-term customer experience impact. Mark Podorsky, Partner at Bridgewater Consulting Group, Inc., spoke on the shift from reactive service to proactive leadership—leveraging embedded AI to deliver personalized, predictive, data-driven customer interactions. 🎥 Watch the session highlights to see how these leaders are placing customers at the heart of their innovation strategies. #WE3 #SEW #VerticalAI #AIinUtilities #CXTransformation
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Still making your customers wait on hold in 2025? When the power goes out or the bill looks wrong, they don’t want to dial in and wait. They want answers—now. Meet the SEW Virtual AI Agent - WeSmart — Always On. Always Smart. Always Utility-Focused. Built on SEW’s vertical AI platform, this isn’t just a chatbot—it’s a 24/7 digital problem-solver fluent in outages, billing, service requests, and customer expectations. ➡️ Frictionless Communication: SEW brings a vertical-specific platform that empowers utility customers with unparalleled control. Our chatbot transcends traditional customer service, providing seamless communication options that prioritize user experience. ➡️ Drive Digital Self-Service: Empower energy and water providers with a platform that solves problems and transforms customers' engagement with utility services. Utility customers deserve the best, and our chatbot is here to deliver it. 👉 Explore the future of utility service: https://lnkd.in/dwmztQn2 #SEWChatbot #VerticalAI #Utilityindustry
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PROPAGANDA. SmartCX Isn’t Falling For It. Energy and Utilities have been fed myths for too long — “Any CX works.” “Transformation can wait.” “Basic portals are enough.” Not anymore. It’s time to break the cycle—and the myths. Tired of generic CX? Experience what purpose-built really looks like. 🔗 Discover SmartCX #SmartCX #UtilityTransformation #VerticalAI #EnergyInnovation #CustomerExperience