RozieAI

✈️ That’s a wrap on #IATAWDS 2025. We enjoyed insightful sessions from speakers like Lynne Embleton, Lauri Reishus, Willie Walsh, Pascale Batchoun, Margot Löwenberg, and Santiago Erroz Ferrer, PhD, among others. Building on these inspiring discussions, our team - Vijay Dheap, Randall Wilcox, and James Thompson, engaged with aviation and technology leaders on how AI can be leveraged to deliver scalable, personalized experiences. We are thrilled by the overwhelmingly positive feedback our solution Synopsis for Events received. This solution elevated the event experience with live session insights, transforming how attendees consume, retain, and engage with event content. Check out our latest press release (link in comments) to see how @IATA leveraged RozieAI Synopsis for Events to unlock the full potential of content at the World Data Symposium. Looking to unlock the full potential of your next event's content? Talk to our Chief Evangelist, Lochlainn Byrne. As a leader in smart customer experience solutions, RozieAI is committed to driving AI innovation. Our experience middleware platform, agentic AI capabilities, and pre-built experience kits empower Fortune 500 and Global 2000 organizations to bring their CX vision to life - quickly and at scale. Over the years, we have partnered with multiple airlines and airports to achieve CX excellence, and we look forward to helping many more transform their CX vision into reality. #AI #Aviation #DataInnovation #IATAWDS #CustomerExperience #IntelligentAutomation #CX 

We are thrilled to announce that we are working with International Air Transport Association (IATA) for this year’s World Data Symposium (WDS)! 🛫 WDS brings together data-driven professionals from across the globe to explore the latest in aviation data, technology, and cybersecurity. This year, attendees will get to experience AI in action with RozieAI’s Synopsis for Events - transforming how insights are captured and shared. Here’s how we are enhancing the WDS experience: 🎤 Real-time insights to deepen understanding 📝 Concise session recaps with actionable takeaways for lasting impact 📱 Seamless mobile access to key insights anytime through the event app 📂 Central access to post-event reports for revisiting content and sharing insights with colleagues #AviationCX #RozieSynopsis #AI #CX #EventTech

Earlier this month, POWERGEN International set the stage as the premier gathering for power generation professionals, uniting industry leaders to explore innovative solutions amid the shift towards cleaner and more sustainable energy sources. We are proud to have supported this dynamic event and amplified its impact with RozieAI Synopsis for Events. Our solution captured every pivotal insight from the keynotes, ranging from breakthrough AI innovations to emerging sustainable strategies, transforming complex dialogues into clear, actionable insights that attendees can revisit and share long after the event concludes. Curious about how RozieAI Synopsis for Events can help you unlock the full value of your event’s content? Let’s connect. #POWERGEN25 #roziesynopsis #AIForEvents #EnergyInnovation #EventTech

💡Last week, we joined Downeast Digital for the Winter Forum: Innovate to Disparity Zero event from January 30 to February 2. Here’s how it went. 💭 This event brought together healthcare leaders and innovators from all over to tackle one of the industry’s biggest challenges: ensuring digital innovation creates equitable and impactful solutions to help solve healthcare system inefficiencies. Healthcare is a top priority, and access to care is essential for our communities - something RozieAI takes very seriously, which is why we were thrilled to be partnering with Downeast Digital again. Throughout the four days, we engaged in powerful conversations about digital accessibility, birth equity, aging in place, the role of AI in transforming healthcare, and more. Sessions explored how technology can drive measurable progress and meaningful change, from advancing personalized care to making the business case for better care access. 🔑A key highlight? Our RozieAI Synopsis for Events solution powered the event experience by delivering real-time insights, AI-driven session summaries, and post-event reports - helping attendees stay informed and engaged with the most important takeaways. Our team, represented by Sudha Meghan, Lochlainn Byrne, and Vijay Dheap, had the chance to connect with industry leaders on how AI can elevate experiences to further promote healthcare equity. We’re excited to take these learnings forward and continue shaping the future of AI-driven healthcare experiences - while helping attendees do the same with accessible, always-on insights from the event. ❓For those who joined us at the Winter Forum, what were some of your key takeaways? #DowneastDigital #HealthcareInnovation #HealthcareEquity Photo courtesy of Downeast Digital

Every new year brings with it new energy and potential. As we get settled in, the situational realities get factored in. There are a lot of trends and predictions about where the CX industry is headed. So we’ve simplified it for you and compiled a list of trends and predictions for this year - as well as solutions to help you get ahead. Do you think we missed anything? What are some of the use cases you’re working on? We’d love to hear them. #CX #CXtrends #CustomerExperience #ArtificialIntelligence

By now, we all know about DeepSeek. Hosting and running it confirms that it is on par or better than LLMs offered by the current AI leaders - OpenAI, Anthropic, Meta. DeepSeek has declared that it achieved this breakthrough with a fraction of the resources and for us it is available at a fraction of the cost. AI innovation and competition is just warming up, stay tuned for the next stunning announcement. In the meantime, there are critical questions that arise for enterprises. How do we make investments that won’t be eroded by rapid technological change? As an enterprise, what steps do we need to take to avoid compromising security, privacy, and intellectual property (IP) while in pursuit of AI innovation? These breakthroughs also remind us that we simply can’t be spectators. Now that DeepSeek has lowered the cost barrier, use cases that we once shelved because they were cost prohibitive can now be revisited. We need to be in the game or risk the competition passing us by. For enterprises exploring how to elevate your business with AI, maybe some of the lessons we learned last year by co-innovating with our clients and graduating over 10 AI powered CX projects to production may offer insight into best practices. In our successful initiatives, we started with design thinking to distill high priority use cases. We asked our clients, “What’s the experience you want to deliver? What’s the value the experience delivers for your end users? How can we quantify the ROI for the business?” Then, we evaluated technical feasibility. We had the benefit of abstracting out the AI technology churn in frameworks, LLMs and other aspects of the tech stack to focus on composing rapid prototypes by using the experience kits we had pre-built. We were then able to perform user testing to validate the market potential of the solutions. Our product teams played a key supporting role in maintaining the experience kits to stay abreast of the latest releases. This enabled our clients to shift their focus to creating a roadmap for their experiences with product rigor focusing on value-added features that take advantage of best of breed AI surfaced to them via the experience kits. They could also operate with confidence knowing that with those experience kits they would also automatically realize cost and performance benefits. We were able to impress upon our clients that their users will judge them based on the experiences they deliver, not just the technologies they choose. We demonstrated to them that with an experience-led approach to AI application development, they can accelerate time to market, to learn, act on user feedback, and operate effectively, the primary method of differentiation in this new world of AI . How do you think DeepSeek might impact your plans or priorities? If you're thinking through use cases, I would love to hear from you and share the ones we have pursued. Leave a comment or send me a DM. #DeepSeek #AI #innovation

Earlier this month, we had the privilege of partnering with Health Tech 4 Medicaid (HT4M) for the Future of Medicaid Innovation Forum, where RozieAI Synopsis for Events transformed how insights were captured and shared. 🌟 This inspiring gathering of changemakers brought together leaders committed to driving equity and innovation across the Medicaid ecosystem. During the event, our solution captured the essence of every session, turning powerful discussions into real-time actionable insights and shareable content - ensuring no key moment or breakthrough idea was lost. We are proud to have supported the event by: ✅ Capturing real-time insights during sessions to ensure no moment of value was missed. ✅ Delivering concise session highlights for immediate, actionable takeaways. ✅ Creating detailed post-event reports to empower attendees with content they can revisit and share. We are honored to have played a role in amplifying the impact of this crucial conversation around Medicaid innovation. A huge thank you to HealthTech 4 Medicaid for the opportunity to support this important event. To learn more about how RozieAI Synopsis for Events can elevate your next event, let’s connect. Email us at [email protected]. #RozieSynopsis #FutureOfMedicaidInnovation #AIForEvents #EventInnovation #HealthcareTransformation

How far can technology enhance experience? Vijay Dheap, Chief Solutions Officer at RozieAI called on his experience with combining personalisation with rapid AI deployment to answer questions on: 🤖 Leveraging artificial intelligence (AI) for effective personalisation 🛫 The evolving scope of self-service in travel 🌐Some key opportunities NDC opens up for airlines Full interview out now 👇 https://wp.me/pdIrRr-7lM #aviationfest

Memory and intuition are the building blocks of CX excellence. 🌟Memory - Beyond just CRM, truly recall every interaction and surface information in real-time. 🌟Intuition - Proactively anticipate customer needs to deliver unparalleled value. CX leaders, it’s time to: ✅ Remember every interaction. ✅ Anticipate every need. ✅ Deliver value proactively. Let’s set new standards for customer experience and build loyalty like never before. 🚀 Swipe through to discover how you can elevate your CX strategy with these two powerful principles. #CXExcellence #CustomerExperience #ProactiveEngagement #Leadership #RozieAI #AI

We're thrilled to welcome back RozieAI as a sponsor for the Winter Forum in Health Equity Innovation! After their contributions to the Summer Summit, we're excited to partner with them again to bring their cutting-edge AI solutions to this year's event! Interested in showcasing your brand with RozieAI’s capabilities at the Winter Forum? Sponsorship offers a unique opportunity to feature your logo alongside Rozie.AI's insights, recaps, and reports. Sponsor a session for just $5,000 or gain expanded visibility and benefits with our Insights Package. Learn more here:https://lnkd.in/gNjeBKit At the Winter Forum RozieAI will continue to enhance the attendee and sponsorship experience with:  🔹 Real-Time Insights: RozieAI's technology captures and displays key insights during live sessions, reducing the need for manual note-taking and keeping participants fully immersed in the conversations. 🔹 Session Recaps: Attendees will have access to concise summaries of each session, making it easier to revisit key themes, takeaways, and highlights after the event. 🔹 Post-Event Reports: Comprehensive executive reports will compile all critical insights and trends, ensuring attendees and sponsors can easily share knowledge with their teams and maintain long-term value. We look forward to leveraging their innovative product in our efforts to bridge the gaps in health equity! Lochlainn Byrne Vijay Dheap