Plenful

In today's issue of 340B Report, our SVP of Pharmacy, Tim L'Hommedieu unpacks key challenges we're following closely re: Medicare’s Maximum Fair Price (MFP). We’re working directly with health systems like Henry Ford Health and St. Luke's Health System to reconcile MFP refunds via our MFP Intelligence solution, giving us a clear view into how MFP is playing out in practice. On average, we're seeing up to 20% of expected MFP refunds as missing. In the article, Tim breaks down where those gaps are emerging, the role of workflow automation solutions, and what 340B teams should be doing now to stay ahead. Appreciate Ted Slafsky and the team for the feature. #mfp #pharmacy #medicare #340breport #340B

I added “mom” to my resume almost two years ago, and just recently added another member to my “team.” Shoutout to my amazing company, Plenful, for sending the sweetest (and cutest) branded swag while I’m on leave - such a special touch. Safe to say I’m pretty lucky - I truly love both of my jobs: leading a business development team and being a mom. The best (and busiest!) roles I’ve ever had.

Great conversations happening at #NHIA ✨ At today's Learning Lab, Plenful Founder and CEO, Joy Liu shared our vision for how AI can transform infusion workflow, helping teams move faster, reduce manual work, and focus on what matters most: expedited patient care. Meanwhile, our team is having an incredible time connecting with infusion leaders and partners. If you’re in Denver, stop by our booth #211 before the event wraps tomorrow, we’d love to meet you (and treat you to a coffee)! #NHIA26 #AllinHealthcare #Infusion #PharmacyInnovation #HealthSystemPharmacy #WorkflowAutomation #Plenful

Grateful to have been part of such a thoughtful discussion at Becker's Healthcare Chief Pharmacy Officer Summit. Our Founder and CEO, Joy Liu was joined by Kristen Kruszewski, PharmD, MBA, Chief Pharmacy Officer at Cone Health, Ping Du, VP of Pharmacy at Baylor Scott & White Health, Siggi Raizada, PharmD,MBA - HCA ,BCPS, CPEL Director of Pharmacy at Community Health Systems and Lisa Boothby, Director of Pharmacy Services at Ochsner Health to talk through what pharmacy could look like by 2035, and what needs to happen now, to get there. Across the panel, one theme was clear: pharmacy teams are moving beyond manual, reactive work and investing in smarter, more proactive, tech-enabled operations to better support patients and health systems at scale. As Joy shared, “There are hundreds of manual administrative workflows across pharmacy today, and AI technology allows us to develop the highest value solutions alongside our health system partners and reimagine how teams spend their time holistically - not as point solutions, but as one platform that can grow and scale with you.” Excited to see the momentum across the industry as teams embrace AI, automation, and new models of care. Thank you to Becker’s Healthcare for bringing together such a thoughtful group of leaders. #BeckersCPO #PharmacyInnovation #PharmacyLeadership #FutureOfPharmacy #AIinHealthcare

Plenful Unveils MFP “Command Center” to Help Health Systems Recover Up to 20% in Missing Medicare Drug Price Refunds https://hubs.ly/Q04bhvzq0

Last week, we announced our MFP Intelligence solution, built to help pharmacy and finance teams bring clarity to an incredibly complex reconciliation workflow. What we’re hearing from health system partners like Henry Ford Health and St. Luke's Health System is consistent: the challenge isn’t just understanding MFP, it’s actually tracking whether refunds are being received. Plenful partners are identifying up to 20% of MFP refunds as missing. As Alexander Mansour, Director and 340B Compliance Officer at Henry Ford Health, shared: “With Plenful, we now have a centralized command center that consolidates claims data across our pharmacy platforms, flags discrepancies, and helps us track whether expected refunds are actually being received… That visibility allows us to protect the financial integrity of our 340B program while significantly reducing the manual work required.” This is exactly why we built MFP Intelligence, to give teams the confidence to recover what they’re owed. Read our coverage in Becker's Healthcare, see link in comments. #mfp #mfpintelligence #pharmacy #340B #plenful #medicare

Health systems are missing critical dollars today. As teams operationalize Medicare’s Maximum Fair Price (MFP) program, refunds are falling through the cracks across fragmented systems - with little visibility into whether payments are actually being received. We’re already seeing this firsthand: our customers have identified up to 20% of expected MFP refunds as missing. Today, we’re announcing Plenful's MFP Intelligence solution - a command center designed to help pharmacy, revenue cycle, and finance teams: ✔️ Access MFP data and remittance information as a Third Party Support Entity (TPSE) ✔️ Identify missing refunds ✔️ Reconcile expected vs. received MFP payments at the claim level ✔️ Flag duplication scenarios across MFP and 340B ✔️ Deliver executive-level visibility with 360 dashboards We're proud to support innovative teams like Henry Ford Health and St. Luke's Health System to ensure health systems have the infrastructure to recover every dollar they’re owed. Hear directly from our health system partners in Becker's Healthcare, see link in comments!

✨ Plenful is heading to #NHIA2026 April 18-22 to connect with leaders advancing the future of home infusion therapy. 🎤 Don’t miss our Founder & CEO, Joy Liu, who will share how AI is transforming the intake authorization workflow and helping teams operate more efficiently. (Monday, April 20th at 2:00pm) 📍 Stop by Booth #211 to meet the Plenful team and explore how we're automating complex, high-value workflows (across intake and processing, benefit verification, and prior auth) with AI purpose-built for infusion teams. ☕ Looking for a deeper dive? Book time for a personalized demo at the conference (link in comments). If you’ll be there, drop a comment—we’d love to connect onsite. 👇 #NHIA #InfusionTherapy #AIinHealthcare #PharmacyInnovation #Pharmacy #WorkflowAutomation #Plenful

✨ Plenful is headed to Becker's Healthcare Spring Chief Pharmacy Officer Summit! ✨ We’re excited to be in Chicago this April connecting with pharmacy and health system leaders shaping the future of pharmacy. 🎤 Don’t miss our Founder & CEO, Joy Liu, speaking on Wednesday, April 15 at 2:20 PM, where she’ll join fellow leaders to discuss what the future of care could look like by 2035, and how health systems can start preparing today. 📍 Stop by Booth #4102 to meet the Plenful team and see how we’re streamlining pharmacy workflows with intelligent automation. ☕ Looking for a deeper dive? Book time for a personalized demo (link in comments). If you’re headed to Chicago, drop a comment — we’d love to say hello 👇 #BeckersHealthcare #ChiefPharmacyOfficer #AIinHealthcare #PharmacyInnovation #HealthSystemPharmacy #WorkflowAutomation #Plenful

I'm excited to welcome Dustin Eubanks to Plenful as our SVP of Strategic Partnerships! Dustin brings deep experience building and scaling strategic partnerships across healthcare technology companies like CoverMyMeds, Cohere Health, and Parachute Health. Over the past decade, he’s worked at the intersection of technology, payer workflows, and pharmacy operations, helping connect the systems and organizations that enable patients to access therapy. Strategic partnerships are a key part of how we continue expanding the Plenful ecosystem and generating even more impact for our 95+ healthcare customers. I’m thrilled to welcome Dustin to the team. Here we are at this year’s #HIMSS26 - Dustin has hit the ground running! As our team continues to grow, check out our open roles and learn more about Dustin in the comments.