Bloom

Building a high-performance remote team is easy. What does it take to build one, though? Sound direction and rock-solid communication. Here's how you can build yours 👇 What else have you seen that promotes remote success? 🤔 #HelpYouHire #HireRemote #RemoteWork #SocialImpactStaffing #HireBloom

Your customers don't usually leave because of price. They leave because they feel ignored. Most companies treat customer service ONLY as a cost to minimize. A metric to optimize. A ticket to close. When in reality, great customer service isn’t an expense. It’s the difference between loyalty and lost revenue. We’ve all been there—stuck in: -Endless chatbot loops -Long hold times -Conversations with reps who don’t care And when that happens, customers don’t just leave. They tell everyone why. The companies that win? They invest in real, human support. They build trust. They create advocates. They turn service into a competitive advantage. Because at the end of the day, people don’t want “support.” They want to be heard. How is your company making customer service a strength, not a liability?

Here’s the hard truth: most companies are missing the mark. The best brands don’t just react to change—they anticipate it. And in 2025, customer expectations won’t just evolve. They’ll demand a complete transformation. Your customers don’t want average support. -They want seamless, 24/7, personalized experiences. -They expect you to be there when they need you most. Here’s what leading companies are doing to stay ahead: -Hiring globally to access top talent -Offering round-the-clock support without burning out teams -Cutting costs while improving the customer experience This isn’t just about keeping up. It’s about becoming the brand your customers can’t live without. It’s about building trust, loyalty, and a reputation that lasts. The question is: will you lead change or panic when you're falling behind?

There’s more to hiring than filling a job. Every time you hire, you’re shaping lives. Not just your company’s future— But someone’s dreams, hopes, and story. Here’s the uncomfortable truth: Most hiring processes focus on resumes. But resumes don’t tell you: -Why someone stayed up late studying -The sacrifices they made for this opportunity -Their vision for a better future When you hire, you’re doing three things: -Changing someone’s trajectory. -A job can fund education, dreams, or a home. -Shaping company culture. Take Giselle's story for example: They had recently moved to Argentina and finding a job was hard. She and her husband were looking for ways to provide for their family. Giselle was hired to work for a solar company in the US through Bloom. They could stay and now her job is shaping her family's future. As your company grows in 2025, consider how rethinking your hiring strategy can help people grow too.

The "standard" way to scale talent is broken. Your team isn’t local anymore. It’s global. Yet most leaders still hire like it’s 2010. Here’s what’s holding you back: Overloaded teams burn out, costing you productivity. Lengthy hiring processes slow your growth. Limited talent pools mean you settle for less. Staff augmentation allows for: -Expert talent—the right person, for the right rate. -Global reach—without the compliance headaches. -Scalability—that matches your growth pace. But it’s not just about outsourcing. It’s about finding the right talent, fast. And aligning it to your vision. Here’s our bold stance: The modern CEO builds a lean, agile team. Not a bloated, outdated one. What’s your strategy for scaling smarter in 2025?

🎉 Happy New Year! 2025 isn’t just another year. It’s a chance to change lives. Here’s what we believe: Jobs do more than pay bills. -They build dreams. -They create futures. For people abroad, the impact is massive: -They support their families. -They grow their skills. -They achieve their potential. This year, we’re committed to doing more. Helping businesses grow. Creating opportunities that transform lives. Because growth isn’t just about profits. It’s about people. What dreams will you help build in 2025?

Merry Christmas! Whether you're working today or spending time away. This holiday is about more than gifts or rest. It's about the people and purpose that ground us. To those working today: You're the heartbeat that keeps the world running 💚 -Nurses and doctors saving lives. -Customer service teams solving problems. 🌱 -Essential workers delivering joy and essentials. To those off today: Take a moment to pause and reflect. Cherish the laughter with family and friends. Celebrate the progress you've made this year. Dream about the impact you'll create in 2025. Here's the truth: Work will always be there. But moments like these are fleeting. Take them in. Share gratitude. Spread kindness. Because success isn’t just in what you do. It’s in how you live—and who you live for. What’s one way you’re making today special? 🎄

Most leaders underestimate the power of clarity when driving success. We usually hear about: -Big targets -Bold ambitions -Endless strategies But the magic happens when the vision is simple—and shared. True progress isn’t about the size of the goal. It’s about the alignment of the people working toward it. The best leaders we know prioritize: -A clear and inspiring destination. -Open communication that keeps everyone connected. -Empowering their teams with the freedom to execute. Clarity isn’t a one-time event. It’s a practice. A discipline. A way of leading. And when done right? It transforms organizations. It elevates talent. It builds a culture of trust and purpose. As you think about 2025, here’s the challenge: Are you focused on making your vision bigger? Or on making it clearer? Because when the vision is clear, the path forward becomes unstoppable.

The future is remote. Better yet, the present already IS for those that understand the shift. We've seen first-hand how companies in the solar, customer service, beauty, well-being, tech and other spaces leverage remote support teams to increase loyalty and reduce overhead. It's a comprehensive solution for an old problem: High quality comes at a high cost. If you want to learn more, read our blog in the comments, we discuss How Building a Remote Customer Service Team in 2025 Will Set You Up for Success. P.S. How do you think remote teams will change the Customer Service landscape in 2025?

The future is remote. Better yet, the present already IS for those that understand the shift. We've seen first-hand how companies in the solar, customer service, beauty, well-being, tech and other spaces leverage remote support teams to increase loyalty and reduce overhead. It's a comprehensive solution for an old problem: High quality comes at a high cost. If you want to learn more, read our blog in the comments, we discuss How Building a Remote Customer Service Team in 2025 Will Set You Up for Success. P.S. How do you think remote teams will change the Customer Service landscape in 2025?