In case you missed it, the GenAI hype is over. Now it's time for intelligent transformation at scale. Top enterprises are already rearchitecting for speed and endless scaling. Curious how? Discover more in our research with Everest Group: https://cnx.li/rYuGc
About us
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
- Website
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http://www.concentrix.com
External link for Concentrix
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Newark, California
- Type
- Public Company
- Specialties
- Technical Support, Sales and Marketing, Outsourcing, Call Centers, technology, customer experience, and Technology and services
Products
![Click here to view iX Hello™]()
iX Hello™
Conversational AI Software
iX Hello™ is a fully customizable GenAI-powered virtual assistant. Out-of-the-box and no-code, iX Hello can be deployed across an enterprise within days. Think of it as your AI sidekick, teaming up with employees to boost quality and productivity. Whether you’re creating AI assistants that seamlessly fit into your workflow or using our unique Large Language Model (LLM) gateway to choose the best models for your business, discover the effortless versatility of iX Hello.
Locations
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Primary
Get directions
39899 Balentine Dr.
Ste 235
Newark, California 94560, US
Employees at Concentrix
Updates
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Why is everyone talking about iX Hero? With 20+ awards and real impact to back it up, it’s reshaping customer experience from the inside out. Real-time AI assistant, smoother workflows, and smarter support—built for your advisors. See why it’s making waves: https://cnx.li/ATBCh
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Are your sales teams drowning in a sea of tools? It’s time to simplify your tech stack. Consolidating platforms can boost efficiency by 20% and revenue by 5%. Learn how to streamline and empower your sellers: https://cnx.li/HCwcy
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We’re honored to be named a Major Contender in the 2025 Everest Group Marketing Services PEAK Matrix®. This recognition reflects our ongoing journey to be an intelligent transformation partner—bringing together tech, creativity, and data to help our clients grow with impact. https://ow.ly/BgjN50W4ebH
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Reinforcement learning is what makes agentic AI truly autonomous. 🔗https://cnx.li/JSJXM. It’s the tech behind smarter decisions, faster learning, and scalable innovation. From logistics to healthcare, it’s driving AI that adapts in real time. 📥 Read the blog to see how.
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Concentrix reposted this
An incredible week full of big moments, game-changing ideas, and an amazing team making it all happen. Grateful for it all.
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Excited to share that we've won six Disruptor Awards this week! 🎉 A testament to our commitment to building smarter, tech-powered solutions that make life easier for our clients and their customers. Whether it’s reducing call times by 25% with our Virtual SME Assistant, keeping drivers connected with our Connected Care Platform, or scaling startups with The Nest by Concentrix, these innovations are built to deliver impact. 🏆Explore the innovations here: https://cnx.li/JXicr
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Burnt-out advisors can’t deliver standout customer experiences. Customers want smooth service, not stressed-out teams. That’s where iX Hero comes in. By cutting down search time, simplifying complex tasks, and guiding advisors in the moment, it makes every interaction faster and smarter. The result? Engaged teams, happier customers, and an experience that actually works for everyone. https://cnx.li/ATBCh
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Supercharge your advisors productivity with AI-powered tools that cut through the noise.⚡️ iX Hero delivers real-time insights so your team can see what’s working, fix what’s not, and keep every conversation running smoothly for happier customers. https://cnx.li/ATBCh