Basys

We are excited to share our brand-new video celebrating the culture at Basys, featuring our very own amazing team members! At Basys, we often say, “Our best asset is our people.” Basys is made up of passionate people that enjoy their work and have fun doing it. This enthusiasm fosters a culture of strong performance and creativity, supported by teamwork and respect. It’s no surprise we were voted Coolest Office Space in Kansas City and certified as a Great Place to Work®. We wouldn’t be where we are today without putting people first! We take care of our merchants, partners and employees so they never want to leave. #teambasys #culture #funatwork 

📈 Customer satisfaction isn’t just a feel-good metric—it’s a growth strategy. Banks that partner with a low-rated merchant services provider risk losing business clients due to poor support, hidden fees and frustrating onboarding. How can you protect your merchant relationships? Our latest blog breaks it down: 🔹 Why NPS is a key indicator of merchant satisfaction 🔹 How a low-NPS provider puts your bank at risk 🔹 Why Basys’ industry-leading NPS of 75+ sets a new standard Don’t let bad service cost you great customers. Read the full blog now. 👇 https://lnkd.in/gVgDjkuD #Banking #Payments #BusinessGrowth

💬 Not all customer support is created equal. When payments are on the line, waiting on hold for hours isn’t an option. At Basys, 99% of calls answered within three rings, keeping your business moving without the wait. Great service isn’t a bonus – it’s the standard. Ready to experience real support? Get started today at www.basyspro.com/contact. #CustomerSupport #PaymentsMadeEasy #ServiceExcellence

💭Think fast: When it comes to choosing a payment processor, what’s the #1 factor that seals the deal for you? Vote below & tell us why in the comments! ⬇️

Fast response times. Expert solutions. Real people. That’s how customer service should be. At Basys, we don’t just process payments—we support the businesses behind them. Our team is trained to solve issues quickly and efficiently so you get the help you need when you need it. Great service isn’t a bonus—it’s the standard. We appreciate our partners who trust us to keep their payments running smoothly! 🤝 #CustomerExperience #SeamlessSupport #PaymentsMadeEasy

Your payments should work. And when they don’t, deserve quick answers. So why wait on hold? ⏳ At Basys, we know that support is what sets you apart. No one wants to be stuck on hold when a payment issue arises. With Basys: ✅ 99% of calls answered within three rings ✅ Immediate resolution support ✅ Real, human experts ready to assist Great customer support isn’t a bonus—it’s a business necessity. If your processor isn’t making payments easier, it’s time to consider a better solution. 💬 If you could improve one thing about how businesses handle customer support, what would it be? Drop it in the comments! #CustomerExperience #Payments #SupportThatMatters

Work hard, celebrate harder! 🎉 At Basys, we believe that delivering exceptional customer experience starts with an exceptional team. Saturday, we celebrated another year of growth, innovation and top-tier customer support at our annual Basys Awards Celebration! From celebrating milestones to strengthening our team bond, this event reminds us what sets Basys apart—an incredible team dedicated to excellence. Here’s to another year of making payments (and celebrations) effortless! 🚀

💬 “I am happy to talk with someone that knows the product and is not reading from a script.” At Basys, we believe in providing personalized, expert support—because your business deserves more than a one-size-fits-all approach. When you call us, you’ll talk to real people who truly understand our solutions and are ready to help. We’re proud to offer a level of service that sets us apart. Thank you to our customers who trust us to deliver every day! Ready to eliminate your customer support frustrations? 👉 basyspro.com/contact

🔒 PCI Compliance Explained: What Every Business Owner Needs to Know Ensuring your business meets PCI compliance standards is essential for protecting your customers' sensitive data and maintaining trust. But what does PCI compliance really mean, and how can you make sure you’re meeting the requirements? In our latest blog, we break down PCI compliance in simple terms and provide actionable steps to help you stay compliant. 💡 What you’ll learn: ✅ What PCI compliance is and why it’s crucial for your business ✅ The risks and penalties of noncompliance and how to avoid them ✅ How Basys makes compliance stress-free with proactive support and personalized guidance 🔗👉 https://lnkd.in/gfRDR6KK At Basys, we’re here to help you navigate the complexities of compliance and keep your business secure. Let’s ensure your business is always up to standard.

🔐Is your platform’s payment solution keeping pace with the demands of 2025? In today’s fast-paced digital world, software providers face growing pressure to deliver seamless user experiences while maintaining top-tier security. But is your payment solution keeping up with user expectations? Here’s what’s driving innovation in 2025: 💡 Built-In Security: Multi-layered fraud prevention and encryption aren’t optional—they’re essentials. Your users need to trust that their data is safe. 💡 Seamless Integration: Payment solutions should enhance your platform, not complicate it. Choose tools that integrate smoothly with minimal disruption. 💡 Scalability: As your user base grows, your payment solution should scale with you, delivering consistent performance and reliability every step of the way. At Basys, we understand the challenges software providers face. Our payment solutions are designed to elevate your platform and build trust with your users. How is your platform preparing for the future of payments? Let’s start a conversation: basyspro.com/contact.