AutoVitals

We're wrapping up our Summer Readiness & Customer Experience series with one final blog exploring how exceptional customer experience drives customer retention and long-term profitability. Read it here: https://hubs.ly/Q04m-8r40

What if every inspection note was clear, consistent, and easy for customers to understand? Otto Notes uses AI to help shops turn technical findings into customer-friendly explanations in seconds. Learn more about Otto Notes: https://lnkd.in/edZrez63 Watch the full webinar: https://hubs.ly/Q04l7rC_0  

Busy season puts every part of your shop to the test. Check out our latest blog for practical strategies you can use to deliver a better customer experience during the summer rush: https://hubs.ly/Q04mYSHm0

Every service reminder is an opportunity to bring customers back through your doors. What if AI could help you create those campaigns in seconds? Built specifically for the automotive industry, Otto Campaigns uses AI to turn your marketing ideas into professionally written text message campaigns in seconds.  Learn more about Otto Campaigns:  https://hubs.ly/Q04l7qmk0  Check out the full webinar: https://hubs.ly/Q04l756q0 

Ever wonder how AI knows what to say? It learns from massive amounts of training data, identifies patterns, and generates responses based on what it has learned. Watch this quick breakdown from our latest webinar, then check out the full session, Practical Artificial Intelligence to Improve Your Bottom Line: https://hubs.ly/Q04l7nSZ0

Your service advisors are leaving money on the table — and they don't even know it. Most shops have advisors who sell from their own pocket. They skip recommending a repair because they assume the customer can't afford it. They don't present the full estimate because they wouldn't want to spend that themselves. AutoVitals changes that entirely. When a customer gets a photo and video inspection report sent directly to their phone — showing exactly what's wrong, what's healthy, and why it matters — the conversation shifts. Service advisors aren't selling anymore. They're discussing priorities with someone who's already educated. Shops using AutoVitals see approval rates increase 20-40%. Add a FormPiper link inside that DVI report and customers can apply for low monthly payment options right from their phone — before they ever pick up the car. Repair orders with payment options run 3-4x higher. An educated buyer is a great buyer. Give them the tools to say yes. Thanks Lauren Thunen for chatting with us. Great insights! Watch the full interview: https://hubs.ly/Q04km5vy0 Power to decide. Confidence to close.

Congrats to AutoVitals client Ski Country Auto Repair & Towing on their Ratchet+Wrench feature! The article shares a behind-the-scenes look at the shop’s team, culture, and their resident dog Sadie! Check out the full article: https://hubs.ly/Q04l7nKp0

We are officially kicking off our June blog series: Summer Readiness & Customer Experience Month! All month long, we’ll be delivering the ultimate strategies to help auto repair shop owners and service advisors crush peak season demand while keeping customer satisfaction sky-high. First up in the series: How to Prep Your Shop for the Summer Rush: https://hubs.ly/Q04kbnBg0 

What’s the secret to a shop that runs smoothly even when you aren’t there? It all comes down to building a high-performance culture. Read the final blog in our May blog series to see why transparency and accountability are the ultimate tools for shop growth: https://hubs.ly/Q04h064Z0

A productive shop starts with an engaged team. We’re back with part two of our series on shop performance, and this week is all about technician engagement. Check out our latest blog to learn how to remove friction and give your team a clear path to success: https://hubs.ly/Q04g8_m70