Authenticx was created with a balance of head and heart by our founder and CEO, Amy Brown. Learn more about who we are, what we do, and why were created with a balance of head and heart. Read our story: https://hubs.li/Q031mgV_0
Authenticx
Software Development
Indianapolis, Indiana 24,761 followers
On a mission to help humans understand humans
About us
Authenticx was founded to be a solution for healthcare to listen at scale. Turn conversations into actionable insights with Authenticx + AI. Why? We wanted to reveal transformational opportunities in healthcare. With a combined 100+ years of leadership experience in pharma, payer, and healthcare organizations, we know first-hand the challenges and opportunities that our clients face because we’ve been in your shoes. In 2023, Authenticx was ranked No. 349 on the Inc. 5000 recognized as one of America and Indiana’s fastest-growing private companies.
- Website
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https://authenticx.com/
External link for Authenticx
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Indianapolis, Indiana
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Market Research, Healthcare, Insurance, Customer Experience, Customer Service, Quality, Marketing, Compliance, Software-as-a-Service (SaaS), Pharmaceutical, Artificial Intelligence (AI), B2B Enterprise Software, Patient Experience, Data Analytics, Healthcare Providers, and Healthcare Payers
Products
![Click here to view Authenticx]()
Authenticx
Machine Learning Software
Authenticx is a healthcare-focused software platform that ultilizes the power of everyday conversations to listen at scale. Authenticx makes it possible to combine existing customer interactions across channels that are organized around your specific needs, interests, sources, and categories. Why is listening at scale important? The ability to analyze large samples of conversation data with AI provides invaluable context and insight into an entire customer population. Analyzing conversation data allows for faster business pivots and effective identification of opportunities and challenges. How do we do it? With the help of AI, Authenticx aggregates conversation data (calls, texts, chats, emails, and more) into one place so you can exponentially identify opportunities for your organization to enhance business outcomes. Authenticx builds specialized, reliable AI trained by healthcare professionals for healthcare professionals to drive confidence in evaluations and insights.
Locations
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Primary
Get directions
9405 Delegates Row
Indianapolis, Indiana 46240, US
Employees at Authenticx
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Ben Dahl
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Jeff Paschen
Delivering immersive, data-driven insights to healthcare provider organizations.
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Mike Gower, PMP®
Director of Implementations | Program & Project Management | Business Analyst | PMP | Enterprise SaaS Delivery | SDLC Facilitator
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Amanda K Haase, CPA
Business Manager | FP&A Specialist | Process Improvement | Project Management | Operational Analysis
Updates
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Looking to better develop more effectiveness and efficiency in addressing patient access and therapy adherence with intelligence tools? What are the benefits? ➡️ For patients, improved access and adherence can mean better health outcomes and a higher quality of life ➡️ For organizations, it can mean increased revenue, improved patient satisfaction, and a better brand reputation Learn 3️⃣ ways AI can help improve access and adherence by responding to challenges, planning strategies, and training employees: https://hubs.li/Q031kVLv0
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Recently CEO Amy Brown was accepted into the Forbes Councils - Technology Council! As a Forbes Councils contributor, she has opportunities to contribute regularly and write thought leadership on AI, health tech, company culture, and more! Want to see commentary published so far? Check out her profile ➡️ https://hubs.li/Q037Nwm90
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Authenticx reposted this
Building an empire at Abundant Empowerment, Co-Founder & Executive Director of Next Gen Talent, Host of Being [at Work], 2X Author, Executive Coach, Keynote Speaker
"The only reason I have survived is because of the conviction. It’s lonely when you’re out there paving a new way, making a new path for a new thing." Whew. I feel those words fully, and I am grateful for Amy Brown (CEO at Authenticx) for those words and for sharing her heartfelt journey on this episode of Being [at Work]. As she highlights, learning to bet on yourself is a personal journey for each of us. Listen in (link in the comments) as she shares the courage with which she left a secure corporate career, navigated tricky sacrifices with her family, and is building a culture that helps humans understand humans. Here's to having the courage to bet on YOU today and always. What is the still small voice within YOU encouraging you to say or do? #leadershiplessons #leadershippodcast #bettingonyourself
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🤔 How can AI help me with compliance and risk? 💡 AI provides real-time feedback for reliable and compliant reporting while assessing risk and safety events. Authenticx offers a suite of compliance feature. To help streamline the identfication and reporting of safety events ➡️ Learn more about how we detect and escalate safety events with the help of AI: https://hubs.li/Q031q-pq0 #AIinHealthcare #Compliance #Risk #PatientSafety #MarketInsights #Pharma #ConversationData #ListenAtScale #Authenticx #Checklist
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In this 🔦 Employee Spotlight 🔦 we recognize Phil Lofton, Sr. Insights Storyteller! He not only fills every room with an infectious energy (from team chats to client meetings), but he is also a master of weaving data together to bring it to life. Phil’s passion to make good great is exactly what makes him an amazing person to have on our team. Much like ⛰️ Special Agent Dale Cooper, his favorite fictional character, he has a distinctive humor that makes all of us smile. 💙 Thank you, Phil! #WeBelongHere #Culture
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To withstand competition, pharma leaders need a way to make data-informed pivots to proactively adjust in real-time with ROI. Three ways AI can help drive positive pharma market insights: 1. Set a proactive approach 2. Strategically react to market events 3. Identify friction points & accessibility barriers Stop reacting and begin strategically understanding trends beforehand: https://hubs.li/Q031kBL20
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Authenticx reposted this
Authenticx was thrilled to join AVANT Communications at IT Expo and sponsor a wonderful Happy Hour with our Partners. Thank you to all the Partners that joined us. I am very grateful for the new Partners I met and appreciate the existing Partners we support!
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[GUIDE] Harness the power of conversations with AI built for healthcare! With proprietary AI, machine learning, and other intelligence tools, our platform is helping bring success and value to organizations. We can help you improve processes, products, services, and performance. Read the guide to see how we do it: https://hubs.li/Q031lQsL0
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Ready to enhance your operations and CX? 🎯 Start your self-guided demo of Authenticx's Quality product to scale agent evaluations, identify customer friction, and provide targeted coaching based on your team's performance. In the February edition of The Pulse, you can explore our Quality solution and read health tech and AI insights ( ⭐ including a 3-step guide to understanding AI!) from Founder & CEO Amy Brown, Chief Product Officer Eric Prugh, and Chief Technology Officer Michael Armstrong. With The Pulse 📰, you can expect: - Blogs, articles, and important news - Reports, e-books, and other downloadable content - Helpful hints, tips, and Authenticx product insights - Upcoming events and webinars from Authenticx Join The Pulse 💓 by subscribing today! #Authenticx #Newsletter #Subscribe #ArtificialIntelligence #ConversationalAI #AIinHealthcare #VoiceoftheCustomer #CustomerFriction #AgentPerformance