Client expectations for AI project outcomes are unrealistic. How will you manage the risks effectively?
When client expectations for AI project outcomes soar too high, risk management becomes crucial. To balance hope with feasibility:
- Set transparent, achievable goals. Discuss potential outcomes and limitations from the start.
- Implement an iterative approach. Regularly review progress and adjust expectations based on real-time results.
- Educate clients on AI's capabilities. Provide resources or workshops to help them understand what AI can and cannot do.
How do you tackle overblown expectations in tech projects? Share your strategies.
Client expectations for AI project outcomes are unrealistic. How will you manage the risks effectively?
When client expectations for AI project outcomes soar too high, risk management becomes crucial. To balance hope with feasibility:
- Set transparent, achievable goals. Discuss potential outcomes and limitations from the start.
- Implement an iterative approach. Regularly review progress and adjust expectations based on real-time results.
- Educate clients on AI's capabilities. Provide resources or workshops to help them understand what AI can and cannot do.
How do you tackle overblown expectations in tech projects? Share your strategies.
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Antes de tudo, é importante deixar claro os limites da IA hoje em dia. Por mais que ela já esteja atuando de uma forma "quase humano", ainda será necessário muito desenvolvimento pra que ela possa de fato passar em um teste de Turing, o qual serve como um teste cego para que as pessoas possam definir se do outro lado estão falando com uma IA ou uma pessoa real. Além disso, vale ressaltar também que a IA não é passível de eventual alucinação, dado que ela nada mais que estatística e probabilidade, e, por isso, podem acontecer certos casos improváveis de vez em quando. Em resumo: o combinado não sai caro 😎
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When clients start expecting miracles from AI projects, managing risk becomes essential. It’s crucial to set clear, realistic goals from the beginning and have an open conversation about what’s achievable and what’s not. Taking an iterative approach with regular check-ins helps keep expectations in line with real-world progress, allowing for adjustments as needed. It’s also important to ensure your clients have a solid understanding of what AI can and can’t do, which can be achieved through sharing resources or offering a workshop. This approach helps maintain a balanced and realistic outlook on the project’s potential.
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1. You need to explain the limitations, potential challenges, and the scope of what the project can realistically achieve. 2. Engage in thorough discussions to understand the client’s business objectives, pain points, and what they hope to achieve with the AI project. 3. Propose starting with a smaller, manageable pilot or PoC. 4. Use an agile or iterative development approach. This allows for continuous feedback, adjustments, and refinements throughout the project lifecycle, helping to manage expectations as the project evolves. 5. Communicate about scope creep, where clients might request additional features or changes that were not part of the original agreement. 6. Ensure that any changes to the project scope are agreed upon.
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Managing unrealistic client expectations in AI projects requires more than just technical skills It demands empathy & education! Clients often lack a full understanding of AI so be patient & help them bridge their knowledge gaps Create an environment of transparency; clearly outline your project roadmap & highlight potential roadblocks Maintain ongoing touchpoints with your clients; by keeping them informed they'll see the progress & understand the challenges in real time And when you face a problem, make sure to always provide a potential solution outlining the pros & cons so your client feels they are a part of the decision making process By following these steps you'll alleviate many of the risks of unrealistic client expectations
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Managing unrealistic client expectations in AI projects requires clear communication and risk management. One best practice I rely on is incremental delivery. Instead of promising a perfect solution from the start, I break the project into smaller, manageable phases with clear, achievable milestones. For example, at Encord, we delivered the simplest solution with the maximum business value first to demonstrate its core functionality. This allowed us to gather client feedback early, adjust as needed, and gradually build toward the final product. This approach not only mitigates risks but also aligns client expectations with the project’s realistic progress.
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You need clear communication, thorough planning, and proactive risk management when dealing with a client with high expectations. 1. Begin by having an open discussion with the client about the capabilities and limitations of AI. 2. Divide the project into smaller, manageable phases with clear milestones. 3. Conduct a thorough risk assessment at the beginning of the project, identifying areas where client expectations may not align with technical realities. 4. Use AI-driven predictive analytics to forecast potential project challenges and outcomes based on historical data. This can be achieved by implementing AI tools to monitor project progress in real time.
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Managing unrealistic client expectations in AI projects requires clear communication and proactive risk management. Start by setting the stage with transparent discussions about AI’s capabilities and limitations, ensuring clients understand what's achievable within the project's scope. Use data and case studies to ground expectations in reality. Throughout the project, maintain regular updates to track progress and address any concerns early. If challenges arise, propose alternative solutions and adjust timelines as needed. By managing expectations upfront and maintaining open communication, you mitigate risks and foster trust, leading to more successful project outcomes.
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It is how you keep the vision in sync with the client's idea of what is achievable. That would be how I would do this: 1. Have open and honest conversations: At the very beginning, I try to understand exactly what the client has in mind and explain what an AI really can or cannot do. 2. Manage expectations constantly: Rather than at the very final product, I keep the clients updated on a regular basis. Iterative feedback keeps their expectations adjusted as we see what's working and what's not. 3. Inform and advise: I provide workshops or resources once in a while to help the client understand the technology better.
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1. Set Clear Goals: Start with a detailed discussion to understand client expectations and align them with what AI can realistically achieve. Use clear, non-technical language to set practical, achievable goals. 2. Educate and Communicate: Regularly educate clients about AI’s capabilities and limitations. Use analogies and case studies to illustrate what’s possible and what isn’t. 3. Define Milestones: Break the project into smaller phases with specific milestones. This allows for iterative progress checks and adjustments based on realistic outcomes. 4. Manage Expectations: Provide regular updates and realistic forecasts. Highlight incremental successes and explain any challenges transparently.
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Regular Updates: Provide consistent, transparent progress reports to keep the client informed Scope Management: Implement strict change control processes to manage scope creep Educate the Client: Help the client understand the complexities and limitations of AI technology Involve Stakeholders: Ensure all key stakeholders are involved in planning and review meetings to maintain alignment Agile Methodology: Use an iterative approach to allow for flexibility and adjustments based on feedback and real-world results
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