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FAQ

The ₹319 is a one-of-a-kind, ‘calendar-month validity’ plan from Jio. It means that irrespective of the number of days in a month, this plan remains valid from the date of recharge (D) in the first month to the date previous to your recharge date (D-1) in the next month.

For e.g., if a Jio user recharges on 5^th March, the next recharge will be due on 5^th April. Hence, you will get to recharge on 5th of every month.

Prepaid users will get the convenience of a postpaid plan construct and will not need to remember their plan expiry every month.

First recharge date	Next recharge date	Next recharge date	Next recharge date
5^th March	5^th April	5^th May	5^th June....

Activation of eSIM from self-care process through SMS is very easy and can be done at your convenience from home anytime. Please choose from below given smart devices to understand the complete activation process.

eSIM activation steps in English

eSIM activation steps in Hindi (eSIM एक्टिवेशन स्टेप्स हिंदी में)

Alternatively, you can also visit the nearest Jio store with your proof of identity and your eSIM enabled device and our store support team will be glad to assist you in activating eSIM. Click here to locate the nearest store.

To port in, SMS PORT <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio
You will get an SMS that will contain the UPC code and its expiry date
Walk in to nearest Jio Store or Jio Retailer with the UPC (Unique porting code)
Carry your original Aadhaar card or original Proof of Address(POA) / Proof of Identity(POI) documents to place MNP request

Note:
- Clear all your pending dues with current operator (if you have a post-paid mobile connection)
- As per government regulations; if you are porting-in within same telecom circle, the number will be activated within 3 working days after successful validation. For porting-in to other telecom circle, it will take upto 5 working days. Your services will not be interrupted in the intervening period.
- Port in requests from Jammu & Kashmir, Assam & North East customers will be processed within 15 working days. Your services will not be interrupted in the intervening period. For New Jio SIM Click here.

Enjoy unlimited calls, SMS services and high-speed internet with our best prepaid plans

Refuel your digital life with Jio’s prepaid plans and experience uninterrupted connectivity no matter where you are. Jio offers the best prepaid mobile recharge plans that suit your budget and requirements. Just recharge and start enjoying unlimited calls, daily internet data and SMS services. You can also browse through our annual mobile recharge plans to get value for money with unlimited talk time and superfast internet. For greater convenience and uninterrupted service, set up Autopay so that you do not have to enter details every month and enjoy seamless connectivity.

That's not all, you have exciting benefits with prepaid plans, such as access to Netflix, Amazon Prime Video, Disney+ Hotstar, JioTunes, JioCinema, JioTV, and more. For endless entertainment, just select the most suitable unlimited data plans to stay connected. With that, you can enjoy lag-free video calls, stream your favorite web series and cricket matches non-stop, and even indulge in binge-watching reels on social media. Stay connected as well as stay entertained with Jio!