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SmartSites Reviews & Provider Details - Page 5

SmartSites Overview

What is SmartSites?

Outsmart the competition with best-in-class digital marketing services. With over 1,000 ⭐⭐⭐⭐⭐ reviews online, SmartSites 💡 is America's #1 rated digital marketing agency. Get more traffic. Acquire more customers. Sell more stuff. SmartSites works for businesses of all sizes. SmartSites is a Google Premier Partner and Facebook Marketing Partner. Winner of dozens website design awards and seven-time Inc5000 (2017-2023) fastest growing company. Let us grow your company. Call 📞 (201) 870 6000 for a free consultation!

SmartSites Details
Provider Website
Languages Supported
English
Services Offered
🚀 Digital Marketing, 🌐 Organic SEO, 📈 PPC Paid Search+Social, 📧 Email & SMS Marketing, 😍 Social & Influencers
Locations Serviced
Canada, United States, Australia, United Kingdom
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Provider Description

SmartSites is a full service digital agency offering website design and development, SEO, and PPC. Our diverse team of designers, developers, and strategists is 50 people strong and spans across the globe.


Seller Details
Company Website
Year Founded
2011
HQ Location
New York, NY
Twitter
@SmartSitesNJ
23,935 Twitter followers
LinkedIn® Page
www.linkedin.com
294 employees on LinkedIn®
Description

SmartSites is a digital marketing agency specializing in web design, search engine optimization (SEO), pay-per-click (PPC) advertising, and social media marketing. Founded in 2011, the company focuses on delivering tailored marketing solutions to help businesses enhance their online presence and drive measurable results. With a team of experienced professionals, SmartSites aims to combine creativity with data-driven strategies to optimize clients' digital marketing efforts. For more information, visit their website at https://www.smartsites.com.


Mike M.
MM
Overview Provided by:
Co-CEO & COO at SmartSites (Melen, LLC)

Recent SmartSites Reviews

Verified User
O
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"SmartSites has been a great help with building our SEO strategy!"
Easy and friendly to work with. They gave a detailed layout of what the project would look like and they have delivered. They have helped with thin...
Susan G.
SG
Susan G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Outstanding SEO & Website Redesign Experience with Kristin at SmartSites"
What I like best about SmartSites is the experience of working with Kristin. She is truly the driving force behind our successful SEO strategy and ...
Patrick S.
PS
Patrick S.Small-Business (50 or fewer emp.)
5.0 out of 5
"NPTI Florida Rough start."
Once we were assigned a talented lead our account was moving in the positive direction. Jade has turned us around from wanting to leave initially t...

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222 SmartSites Reviews

4.8 out of 5
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222 SmartSites Reviews
4.8 out of 5
222 SmartSites Reviews
4.8 out of 5

SmartSites Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartSitesQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
Perry G.
PG
Principle
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

Level of servcie, attention to detail, and expertise. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

Cant think of anything. Everyhitng they have worked on for us has owrked out well. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Be prepared to know what your goals are, and how you want to achieve those goals. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

We have a short staff. they are filing in the need for email marketing expertise at a reasonable price. Review collected by and hosted on G2.com.

Verified User in Financial Services
PF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

The team was responsive, knowledgeable, and always available to answer any questions we had. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

I wish we started working with them sooner. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Highly recommended for PPC optimization. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

We had a great experience working with SmartSites and Peter Rodriguez to optimize our PPC strategy. Review collected by and hosted on G2.com.

M Zafar M.
MM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SmartSites?

Experienced team that is proactive in making suggestions Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

There haven't been any issues in our experience so far Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Ask to see some of their case studies for businesses in the same industry as you. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

We needed to improve our search engine rankings and spend our PPC ad budget more efficiently. We highly recommend SmartSites. Kolbe has been fantastic to work with for our PPC ad management. He was able to scope out all of our goals for a PPC ad Landing Page and communicate our feedback on each iteration to their design team. We are very pleased with the results. Todd has also been a pleasure to work with on the SEO side and is always proactively making suggestions for how we can improve. Review collected by and hosted on G2.com.

Verified User in Retail
GR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about SmartSites?

The communicate well and had a lot of positive energy. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

I feel indifferent about smartsites. The relationship was very short lived Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

I would recommend a business wait for our economy to change prior to soending marketing money when folks dont have funds to buy milk, let alone unnecessary products. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

The service did not improve business sales because the economy is suffering due to our administration. Not sure how to gauge the value of marketing services when our country is near a Great Depression. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

There was nothing pleasant or advantageous about working with Smartsites. They made a lot of promises they did not keep and their performance was poor. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

After three months of working with Smartsites, it was clear even to the executive team that they had failed to deliver for my business and I was a very unhappy customer. They offered to give me a full refund, which would have been difficult because I had to start over and lose about 6 months of market opportunity, which is detrimental for a start-up on a tight budget. Then they tried to claw back the offer and force me to sign an NDA so that I would not share my negative experiences with others. This was unacceptable to me and against my values. So I'm here to share my experience as others deserve to hear all types of experiences, and I believe others are being coersed to sign to get their money back and not be sent to collections. So I do hope you will share my review as I may be one of the few willing to stand up for my values and rights. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

I recommend you look at other providers and do not be enamored by the magnitude of 5-star reviews. It is not natural for a company to have that many raving reviews without more balance of negtive reviews. I am a witness to the tactics used, such as strong coersion to sign an NDA and threats to send me to collections after they offered a refund. Read the agreement carefully and question why there are so many clauses protecting the company from legal action, requiring repayment if you break contract, but no protection for you. Compare this to other companies and you will be find the legal language excessively protective of Smartsites rights against you. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

I am a start-up business that hired Smartsites to provide SEO & PPC services. I had a new website with a Google rating of 85 when I joined. Smartsites promised to improve the quality of my Google rating, provide 40 hours of SEO work per month with specific deliverables defined to be completed each month to achieve my goal. They were to provide Google ad services while I built my SEO presence. I was spending about $2600/mo on their services + $1500 in ad spend. Not an inexpensive indevor for a start-up, but I thought I was getting a 5-star proven partner that would excelerate my business growth.

Instead, Smartsites did not deliver the agreed upon deliverables ontime each month, they did not complete the hours I paid for each month, and the quality of the work was that of middle-school amatuer writing, which I had to request be redone after it was already a month behind schedule. My project manager was too busy to meet with me. She cancelled meetings on me and was only accessible by emails early in the morning or end of day after she ended a day of meetings with people other than me. My PPC rep repeatedly told me he was very busy, which I believe, because the performance of my ads in a very busy market space was abysmal. Review collected by and hosted on G2.com.

MM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

Streamlined service, great communication, effective results. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

They require a year long commitment in order to use their services. There is a cancellation fee. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Really great service. Would highly recommend. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

We hired Smartsites to manage our Google PPC account. They were able to increase our leads and conversions. We would highly recommend them. Review collected by and hosted on G2.com.

Verified User in Manufacturing
PM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about SmartSites?

SmartSites has managed our Google Pay Per Click (PPC) campaigns for over a year now. The SmartSites team took the time to thoroughly understand our business goals and target audience. Their strategic approach to keyword selection and ad creation was not only effective but also tailored to our specific industry, In addition to their technical proficiency, the customer service provided by SmartSites was outstanding. The team was responsive, proactive, and always willing to address any questions or concerns promptly. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

I felt that direct communication with their technical team would have been helpful sometime. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Considering SmartSites for your PPC needs is a smart choice. Their strategic approach and transparent communication have consistently delivered results for our campaigns. The team's dedication to understanding our business goals sets them apart. SmartSites dedication and overall reliability make them a top pick for effective PPC management. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

Pay Per Click (PPC) Management Including:

- Keyword Research and Strategy

- Campaign Setup (Ad Creation)

- A / B Testing

- Ongoing Optimizations (Bid Management , Keyword Refining)

- Monthl y Marketi ng Reports, Analysis, & Leads Tracking

- Re - marketing

- PPC Analyst Review collected by and hosted on G2.com.

Verified User in Banking
AB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

They are professionals at sales with little to no substance or ability to deliver what they promiss Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

Totally fake referrances posted on their website. We checked into several video testimonials and found they indeed were also fake Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Avoid this company who states they have 100s of employees and offices at 45 Eisenhower Drive but when you actually go toeh building the comany is not there and seems no employees. Smartsites will also not meet with you personally in any location. Avoid this company and do not beleive anything they posted on their website Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

Smartsites NEVER performed any service promised for over a five month relationship. In fact they actually lowered our web rankings, made serious mistakes in spelling and formatting on our website. We discovered they do not have any offices as their webstie states at 45 Eisenhower Drive. Seem Smarsites hires per diem workers and provides no oversight. Research in Yelp and ohter viable sources shows many companies have been scammed by these pros. AVOID SmartSites they can not do the work they claim. In fact we researched some of the testimonials posted on Smartsites website and found many were fake. Review collected by and hosted on G2.com.

José Christian C.
JC
International Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

The exoertis of Patrizia Medina and Darius Nabers... they have been very profesional Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

Patrizia Medina and Darius Nabers, have been very profesional so at this moment everyhting is running great Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

Improve my sale on my own market place.

It is benefiting me becasue my sales are increasing month to month ;) Review collected by and hosted on G2.com.

Terry D. J.
TJ
System Engineer Manager
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSites?

It is very easy to work with them, they have a good communication system, they offer detailed reports, SmartSites performed an EXCELLENT job handling our Google Ad campaigns, my firm noticed tremendous gains in total conversions and decreases in cost per conversion and cost per click.

SmartSites offers extensive expertise of the web marketing sector, as well as years of experience and positive feedback. They are also typically kind individuals. They give well-thought-out and detailed SEO recommendations for our KPIs to get good results; communication with customers is excellent, as is their awareness of their demands, company objectives, and business landscape. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

Nothing really, I believe they did an excellent job of adding value, and everyone we spoke with seemed patient and eager to assist. Despite the fact that they appear to be overburdened with work at times, they always make a concerted attempt to complete the assignment. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Excellent experience working with them, whenever we need this type of service we contact SmartSites. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

They have extensive experience in Digital Marketing and website building, and they assist in cleaning up the Wordpress site and pushing it over all e-commerce limitations. Running Google ad campaigns for a small business was a challenge, but I noticed gains in conversions and decreases in cost per conversion and cost per click across all of my ads.

SmartSites assisted us in increasing our online visibility; we engaged them for PPC and SEO services, as well as web building, which improved the aesthetics of our site. SmartSites has improved traffic to our website and converted customers; as a result, we are now contacting more consumers and receiving more leads, calls, and so on. Review collected by and hosted on G2.com.