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SmartSites Reviews & Provider Details - Page 2

SmartSites Overview

What is SmartSites?

Outsmart the competition with best-in-class digital marketing services. With over 1,000 ⭐⭐⭐⭐⭐ reviews online, SmartSites 💡 is America's #1 rated digital marketing agency. Get more traffic. Acquire more customers. Sell more stuff. SmartSites works for businesses of all sizes. SmartSites is a Google Premier Partner and Facebook Marketing Partner. Winner of dozens website design awards and seven-time Inc5000 (2017-2023) fastest growing company. Let us grow your company. Call 📞 (201) 870 6000 for a free consultation!

SmartSites Details
Provider Website
Languages Supported
English
Services Offered
🚀 Digital Marketing, 🌐 Organic SEO, 📈 PPC Paid Search+Social, 📧 Email & SMS Marketing, 😍 Social & Influencers
Locations Serviced
Canada, United States, Australia, United Kingdom
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Provider Description

SmartSites is a full service digital agency offering website design and development, SEO, and PPC. Our diverse team of designers, developers, and strategists is 50 people strong and spans across the globe.


Seller Details
Company Website
Year Founded
2011
HQ Location
New York, NY
Twitter
@SmartSitesNJ
23,935 Twitter followers
LinkedIn® Page
www.linkedin.com
294 employees on LinkedIn®
Description

SmartSites is a digital marketing agency specializing in web design, search engine optimization (SEO), pay-per-click (PPC) advertising, and social media marketing. Founded in 2011, the company focuses on delivering tailored marketing solutions to help businesses enhance their online presence and drive measurable results. With a team of experienced professionals, SmartSites aims to combine creativity with data-driven strategies to optimize clients' digital marketing efforts. For more information, visit their website at https://www.smartsites.com.


Mike M.
MM
Overview Provided by:
Co-CEO & COO at SmartSites (Melen, LLC)

Recent SmartSites Reviews

Verified User
O
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"SmartSites has been a great help with building our SEO strategy!"
Easy and friendly to work with. They gave a detailed layout of what the project would look like and they have delivered. They have helped with thin...
Susan G.
SG
Susan G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Outstanding SEO & Website Redesign Experience with Kristin at SmartSites"
What I like best about SmartSites is the experience of working with Kristin. She is truly the driving force behind our successful SEO strategy and ...
Patrick S.
PS
Patrick S.Small-Business (50 or fewer emp.)
5.0 out of 5
"NPTI Florida Rough start."
Once we were assigned a talented lead our account was moving in the positive direction. Jade has turned us around from wanting to leave initially t...

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222 SmartSites Reviews

4.8 out of 5
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222 SmartSites Reviews
4.8 out of 5
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4.8 out of 5

SmartSites Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartSitesQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
EP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

They've taken time to understand our brand and goals, ensuring the new design will align perfectly with our vision. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

We are still on the pre-launch phase. So far no issues and everything is running as planned. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

We started working with SmartSites early this year to update our website and we've been very satisfied with their services. While we're still in the pre-launch phase, the improvements we've seen so far are remarkable. We’re confident that once live, our new website will significantly enhance our online presence and better serve our customers. Our Project Manager Jonathan's expertise and dedication have made this process smoother than we’ve ever expected. We are eagerly anticipating the launch and the positive impact it will have on our business. Review collected by and hosted on G2.com.

Mohammed B.
MB
Cardiometabolic Sales Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SmartSites?

Very professional and Kristin Goins has exceeded our expectations Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

There is nothing I do not like about smart sites Kristen has been amazing Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

I would 100% recommend people using smart sites for their projects Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

Helped build up traffic to our website Review collected by and hosted on G2.com.

Daniela M.
DM
Product Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

Collaborative nature of all the teams I have encountered. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

I have not had any issues during my time working with SmartSites. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

I would highly recommend choosing SmartSites! Their full-suite of offerings all under one roof has been very helpful with considering future projects. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

I have been working with Smartsites for a few years now on various project including web development and PPC. Their teams have consistently delivered results and brought a great collaborative spirit to every project. Special shout out to Stephanie Schwailik who has been my go-to PPC analyst for 2 years. She has provided excellent recommendations & insights throughout our time working together and she truly has deep knowledge on all things Google. When looking for a well-rounded digital agency, I highly recommend Smartsites! Review collected by and hosted on G2.com.

BB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

They are very helpful and communicative, and prompt in answering our questions or addressing requests. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

We don't have any dislikes. They've done everything we've asked for. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

We needed a company who really understood Google Adwords to manage our campaign and optimize our ads to increase sales in our most important project categories. Smartsites assigned Peter as our account manager, and we couldn't be happier with the level of knowledge and expertise he's brought to our campaign management. Our leads have increased in the areas we were looking for. Review collected by and hosted on G2.com.

John T.
JT
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

Stephanie talks and works fast. She doesn't waste my time. Her SLAs are incredibly fast. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

I think they could have a little more structure and assistance (aka a framework) to help with PPC asset design. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

I'm not sure their SEO has kept up with generative AI, but our experience with their PPC management has been fantastic! Ask for Stephanie to be your AM. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

SmartSites has efficiently managed our Google Ads and Meta PPC the past few years. Our account manager, Stephanie Schwailik, has the fastest SLA ever and really knows what she's doing on Meta and Google. Review collected by and hosted on G2.com.

Denise P.
DP
Marketing Director | SAMINA Sleep | USA & Canada
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

Professionalism, communication, knowledge and actionable ideas. As owners of our small company, my husband and I are fairly relaxed in our management. We live and work at home ---- so basically we're working all the time! Ashley has reminded me of the polite and polished professionalism that can exist in corporate workplaces. She also demonstrates strong knowledge in her detailed replies to my questions or explanations of why you're doing what you are. Ashley responds promptly by email even if it's to say she is going to discuss my concern or question with the team and then she reliably circles back within a reasonable period of time. In one instance, it was clear a phone conversation was a better solution and, due to our difference in time zones, we scheduled a call within 24 hours. I not only feel comfortable and confident to ask her questions or express my opinions which she asks for consistently, but I feel confident that they're doing everything they should be and more. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

Thus far, my only issue is that I don't have a clear insight into the overall strategy. Individual actions and proposals steadily come to my inbox for review, my input and/or approval. It's been an easy collaboration and clearly there's a team at work on our project. However, I don't know what's coming next. Maybe that's because every account is unique; I know we're still in the technical phase and commencing the content development phase now. I'll be curious to see if the content is in our voice and expertly accurate but I'm not anxious about it. SmartSites has my confidence. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

Look no further. After vetting many consultants before selecting SmartSites, I can say there's a reason they have a solid reputation. If every Project Manager is at the level of professionalism and knowledge that Ashley Rodriguez has, then you'll be in very good hands. Technical expertise combined with excellence in communcations and project management is what SEO needs and we now have...finally! Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

The decision to outsource our SEO services came to me after a couple of years' investment in my own education and organic efforts. It became clear to me slowly but surely that you have to "pay to play" because obtaining positive ranking results is complex and SEO is multi-faceted. It requires dedication, depth of knowledge, and flexibility in th dynamic Google world. I vetted 11 consultants before selecting SmartSites and these first two months of working with SmartSites and our wonderfully responsive and professional Project Manager, Ashley, make me feel like the decision was solid and will produce the elusive results we were unable to do so alone. Review collected by and hosted on G2.com.

Catherine G.
CG
Executive Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

They are very quick to respond to emails and always resolve whatever issue we might have. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

I haven't experienced and problems with SmartSites. Nothing to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

I would highly recommend SmartSites to anyone looking for a skilled web designer who is professional and affordable. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

SmartSites designed our website and helps keep it updated. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Validated Reviewer
Review source: Organic
What do you like best about SmartSites?

Didn't like them in the end, never saw any results. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

They were terrible at SEO, never saw any results. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

It's a terrible company to do business with. I used them for over 2 years, and they have not learned what our company did. The SEO was awful and didn't apply at all. The blogs were more work editing than writing something myself. Too much money for what we received. Went through multiple account managers. Run away from Smartsites; do not use them! Review collected by and hosted on G2.com.

Isabella K.
IK
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SmartSites?

Working with Isaah has been an asbolute pleasure. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

Our experience has been great.There are no negative comments I have to say. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

Smartsites is running our google ads, increasing ROAS. Review collected by and hosted on G2.com.

Dylan V.
DV
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about SmartSites?

Very professional and knowledgable about google and facebook ads. Their PPC and SEO teams are awesome. Review collected by and hosted on G2.com.

What do you dislike about SmartSites?

We had a great experience with SmartSites. We didn't have any dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSites:

If you do not have the time to sit down and spend countless hours learning google ads or facebook ads these are the right people for you. Review collected by and hosted on G2.com.

What problems is SmartSites solving and how is that benefiting you?

They helped us set up our google ads, facebook ads, and get all of our tracking fixed so that we have accurate conversions from google and facebook to our websites. They also are helping us with our SEO on our website. Review collected by and hosted on G2.com.