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4.1 out of 5
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Shopify
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4,625 Shopify Reviews
4.4 out of 5
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Overall Review Sentiment for Shopify
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SF
Sarah F.
Owner of boutique
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
Great to set up and keep track of orders. I've used it for almost 6 years without any major issues Review collected by and hosted on G2.com.
What do you dislike about Shopify?
Reaching customer support sucks. It can take days to get a response as there is no way to reach someone via phone. Review collected by and hosted on G2.com.
SA
Saeed A.
IT Specialist
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
super easy to use, cover all needs and is very easy to setup and get going! all marketplace apps offer basically all of the integrations needed Review collected by and hosted on G2.com.
What do you dislike about Shopify?
free themes can be limited and must purchased 3rd party themes. Review collected by and hosted on G2.com.
MM
Muhammad M.
Senior Application Consultant
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
I like the GUI based customization of website. It is really easy to create shopify website and adding different advance level plugins to it without taking any help from ancient developers. Everything is available on the clicks. Review collected by and hosted on G2.com.
What do you dislike about Shopify?
The cost of items and website i dislike the most. It should be cost effective and when we select the template to start designing it should not show empty page. There should be an option from which we can publish the template directly and then start customizing. Rightnow, when we select the template, we get blank page and we need to set each and everything. Review collected by and hosted on G2.com.
RB
rajeep b.
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
Shopify makes building and managing any online store easy and efficient Review collected by and hosted on G2.com.
What do you dislike about Shopify?
Shopify’s user-friendly interface simplifies the process of setting up an online store, even for beginners. Review collected by and hosted on G2.com.
MG
Michael G.
CMO
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
It's easy to quickly launch a product. The system is stable and easy-to-manage. There are thousands of plug-in applications to accomplish anything I need to do and then some. They have also been relatively quick to respond to problems and questions. Review collected by and hosted on G2.com.
What do you dislike about Shopify?
As with any online platform, there are limitations to the customization of the platform. However, there a bunch of applications that can be installed that mitigate that limitation. Plus, complete customization is possible by hiring pro's to create the site. Review collected by and hosted on G2.com.
IP
ishan p.
Manager
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
shopify was a great tool as it makes it very easy to create a brand new website for those that do not have much experience. It's quick to use a pre-made template and customize it to your liking. It also has a lot of features and add-ons that can enhance and integrate into your website according to your needs. Review collected by and hosted on G2.com.
What do you dislike about Shopify?
Though its easy to set up, the fees are a little high and you are restricted as to how much you can really do without adding plug-ins. Depending on the type of business their payment gateway also does not work and you have to obtain a 3rd party POS and when issues do occur, it causes a lot of lag time as its hard to determine the owner of the issue. Review collected by and hosted on G2.com.
MU
Muhamamd U.
Individual
Retail
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
The best thing about shopify is how versatile the application is. It gives user a whole database, webstore and by the recent vibe of AI how it integrated with shopify also make it way more better. The marketplaces, discount offers and the marketing + apps in it makes it look awesome. No other application provide such things as I have used others too and shopify is the best of it. Review collected by and hosted on G2.com.
What do you dislike about Shopify?
The thing I dislike about shopify is why they ended the 3 months 1$ trial. I was addicted to it and in first 3 months I used to generate alot amount of money to be able to pay 29$ next month but it ended. Review collected by and hosted on G2.com.
AA
Verified User in Apparel & Fashion
Small-Business(50 or fewer emp.)
PB
Paolo Bernardo B.
Virtual Assistant
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
Shopify's user-friendly interface makes it easy for anyone, even those without technical skills, to set up and manage an online store. Review collected by and hosted on G2.com.
What do you dislike about Shopify?
While the platform offers many templates, deep customization often requires knowledge of Liquid (Shopify's coding language), which can be a barrier for some users. Review collected by and hosted on G2.com.
YA
Yukti A.
Senior Executive-Media
Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Shopify?
It has so many features related to advertising and reportings anyone with less technical knowledge can use it. Review collected by and hosted on G2.com.
What do you dislike about Shopify?
It is bit expensive when it comes to a startup company Review collected by and hosted on G2.com.
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