IBM watsonx Assistant Reviews & Product Details - Page 4

Friendly and easy use, accuracy in the responses. You don't need to have a technical profile or specialiced knowledge to take advantage of this wonderful assistant. Enhanced user experience when replacing old VIRs with a GEN AI voice assistang. Easy customization to cover different scenarios. Review collected by and hosted on G2.com.

I think other techlologies like Chat GPT, Gemini or Copilot have grater market penetration and, from my point of view, Watsonx is way better. I think IBM should invest more in marketing campaigns. Review collected by and hosted on G2.com.

accuracy, ease of use, features, implemented for relevant answers Review collected by and hosted on G2.com.

cost, can be work of integration and support system. Review collected by and hosted on G2.com.

the possibility of integrations with external API, for example the Watsonx API Review collected by and hosted on G2.com.

The expressions are a bit confusing sometimes. Review collected by and hosted on G2.com.

We can create tailored dialogue flows to suit specific business needs or customer queries. Review collected by and hosted on G2.com.

It is very difficult to integrate IBM watsonx Assistant with other components Review collected by and hosted on G2.com.

Gosto de como é intuitivo e simples de se criar os dialogos e as intenções, facilitando com mudanças. Além disso, apesar de ser simples de se criar, possui várias formas de se utilizar. Review collected by and hosted on G2.com.

Creio que faltou um cuidado maior com a qualidade de vida na utilização do assistant. Muitas coisas que poderiam ser feitas com dois cliques acabam tendo que ter vários passos. Review collected by and hosted on G2.com.

- Implementação de GENAI em parte específica do diálogo

- Integração com o Discovery, isto é, o Watsonx lê a minha base de conhecimento e traz insights sobre ela

- Facilidade no uso e adaptações Review collected by and hosted on G2.com.

- Limitação de tokens

- Dificuldade na integração com voz Review collected by and hosted on G2.com.

As it is an Adaptable Chatbot, it helps me to provide the more personalized and interactive with the users. That helps me to solve the neccessary queries of the users. Review collected by and hosted on G2.com.

Complex and hard to understand for begginers Review collected by and hosted on G2.com.

Compared to the DialogFlow tool, WatsonX's visual editor makes it easier to create a wizard. Integration with Api's is also a positive point. Review collected by and hosted on G2.com.

As I am still a beginner user in the testing phases of the tool, I found it a bit difficult to find support materials on the internet. Review collected by and hosted on G2.com.

As the User of IBM watsonx i found it's ability to create and deploy chatbot and virtual assistants very easily and fastly.

It allows business to provide automated customer support and engagement which can improve customer user experience and increase the business value. Review collected by and hosted on G2.com.

As the user of this tool, The initial learning curve associated with configuring fine tune AI Models will be little bit challenging here and we can improve the documentation and more tutorial videos so that users can implement the things very faster. But overall I don't dislike anything about this tool. Review collected by and hosted on G2.com.

There are many things I like about IBM Watson Assistant is easy to use. Watson Assistant is a drag-and-drop builder that makes it easy to create conversational interfaces without any coding experience. It is accurate. Watson Assistant uses natural language processing to understand the intent of your users' questions and provide correct answers Review collected by and hosted on G2.com.

The pricing can be expensive. Watson Assistant is a subscription-based service, and the prices can be high for businesses with large numbers of users. Also, the training data can be challenging to collect. Review collected by and hosted on G2.com.