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IBM watsonx Assistant Pricing Overview

IBM watsonx Assistant at a glance

Save on your chatbot costs with a better pricing model

When comparing virtual agent platforms, you should consider if they deliver what you need and what they really cost. With API-based pricing, usage fluctuations can lead to unpredictable costs and ever-growing charges. With watsonx Assistant, you only pay by MAU (monthly active user) so even as interactions increase, you only pay for each unique user. As your interactions become more complex, your pricing is more predictable and can be much lower.

See how much IBM watsonx Assistant can save you.

Name	Price	Features
Lite (Digital only)	Free	Everything you need to get started, free for as long as you need it Pre-built webchat interface Limited to 1,000 users / month 5 skills Pre-built content Customer service platform integrations Disambiguation and digression features 7-day analytics dashboard Show More
Plus - Recommended	$140 USD for 1,000 users/month	Connect with users on any channel Includes all features in Lite Unlimited users/month Web chat, voice and messaging app channels 100 concurrent call capacity 50 skills Unlimited dialog nodes per skill Versioning (10/skill) Pre-built content 30-day analytics dashboard Autolearning Intent conflict resolution Intent recommendations Search skill Customer service & telephony / IVR platform integrations SMS/MMS capability Voice customization Multi-language support 99.5% Uptime SLA Show More
Enterprise	Contact us for pricing	Scale and secure your assistant with enterprise-grade support and data governance Includes all features in Plus 1,000 concurrent call capacity (with higher limits available) 100 skills Versioning (50/skill) Onboarding support Export chat logs Activity tracker 90-day analytics dashboard Leverage log data across instances Data isolation add-on 99.9% Uptime SLA Available deployment on IBM Cloud, on-premises or public cloud Show More

IBM watsonx Assistant pricing & plans

Free Trial is available

Pricing information for IBM watsonx Assistant is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase IBM watsonx Assistant must be conducted with the seller.

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Pricing information was last updated on October 09, 2024

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IBM watsonx Assistant Pricing Reviews

AR

Angel R.

Data Annotator (Content Moderator)

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Sep 24, 2024(Original Sep 16, 2024)

"AI Conversational Chatbot"

What do you like best about IBM watsonx Assistant?

It provides with fastest answers with 100 percent accuracy acroos any of the applications . Review collected by and hosted on G2.com.

What do you dislike about IBM watsonx Assistant?

The pricing is based on the scope of the needs. Review collected by and hosted on G2.com.

What problems is IBM watsonx Assistant solving and how is that benefiting you?

I have to develop my own branded live chatbot for my channel which connects to the customers easily. Review collected by and hosted on G2.com.

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Admin Approval Link

IC

Verified User in Consulting

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Oct 01, 2024

"Good for someone with a bit of experience in ai tools"

What do you like best about IBM watsonx Assistant?

Efficient AI tool for creating customised chat bots. It's ability to handle complex conversations and ease of use are it's highlights Review collected by and hosted on G2.com.

What do you dislike about IBM watsonx Assistant?

Not suitable for small businesses due to higher perceived cost. Review collected by and hosted on G2.com.

What problems is IBM watsonx Assistant solving and how is that benefiting you?

My personal favourite among the distinct features of IBM wastsonx assistant is it's natural language understanding

It's ability to present relevant answers and lifelike experience are rewarding. The personalisation options are extensive, along with the customisation criteria. The security features exceeded my expectations. Review collected by and hosted on G2.com.

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