I like the ease of use along with the ability to use datasets which allow for faster response time. I also like the response time and care that the customer service team puts in to resolving issues as needed. I like the ability to use linked files without having to be linked using co-key field. The best thing I like is the Customer Support staff who always go above and beyond to help alleviate any issues our organization has. Review collected by and hosted on G2.com.
One thing I dislike about Entrinsik Informer is that sometimes, I have to delete a field in a report and add it back for it to work. There are also a few errors that don't contain enough information to resolve some errors myself, I feel, so I have to contact Customer Support for help. Review collected by and hosted on G2.com.
The software is intuitive, robust and capable to do just about anything you can think of.
Reporting made easy = end user eager adoption. Review collected by and hosted on G2.com.
There is nothing bad here to report honestly. Review collected by and hosted on G2.com.
Linkages with our main databases allowing for immediate reporting of data changes. Review collected by and hosted on G2.com.
Some of the java-scripting is not entirely intuitive, but this is only on a minor percentage of our reports. Review collected by and hosted on G2.com.
We use Informer mainly as a reporting tool for Colleague by Ellucian which is a Unidata environment. Unidata does not lend itself to reporting friendliness. There is no way to join files together other than manual means. With Informer, we don't have to import files into a separate environment. The software connects to our live data. Once the file structure, not data, has been recognized by Informer, then we can join files together in Informer. So starting in one file and then selecting on data or using column data from other files is very simple. Without writing custom programs for each report, this functionality is just not available in Unidata.
We use Informer with our Unidata environment along with a small bit of SQL. Once the files and tables are set up in Informer they are completely environment agnostic. They all look and operate the same and can be used together. Review collected by and hosted on G2.com.
There is definitely some learning to do before you become proficient in writing reports. Review collected by and hosted on G2.com.
The program can be set up to search for numerous types of data and in different ways. It's a versatile program. Review collected by and hosted on G2.com.
I have not found any problems with it. The program meets my needs. Review collected by and hosted on G2.com.
I like that Informer forms clear and easy reports to read. Review collected by and hosted on G2.com.
I dislike that you do not have many options on producing a report. Review collected by and hosted on G2.com.
We use this product to pull queries from our very old and clunky database/CRM. If you do everything right it can be very useful. One feature I appreciate is that you can your own personal view (output) of a query without altering the original query itself (input), which is especially helpful if multiple people are using the same one. Review collected by and hosted on G2.com.
Determining how to ask the system a data-oriented question in order to get the desired output is a challenge. If you're not a data person you'll need extensive training and support. I lean heavily on our tech dept for this. Review collected by and hosted on G2.com.
Once reports have been created, it is generally simple to modify them for different uses as a secondary uses. With a bit of familiarity with the product, reports can be manipulated easily by a secondary user that would otherwise eat up the primary user's time, time that could be better spent creating more complicated reports. Creating reports based on saved lists (utilizing Colleague Advancement) is a very effective way to pull information for any size group of donors or alumni very easily. Review collected by and hosted on G2.com.
Creating (as opposed to simply modifying) reports as a secondary user is difficult and not as user-friendly as would be ideal. Review collected by and hosted on G2.com.