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Axcient x360Cloud Reviews & Product Details - Page 2

Axcient x360Cloud Overview

What is Axcient x360Cloud?

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud. Given the critical nature of business data, x360Cloud gives MSPs the secure second cloud option they need to avoid the risks of being 100% dependent on Microsoft or Google for business continuity.

Axcient x360Cloud Details
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English
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Product Description

Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.


Seller Details
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,123 Twitter followers
LinkedIn® Page
www.linkedin.com
3,049 employees on LinkedIn®
Phone
800-671-6898
Description

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.


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Recent Axcient x360Cloud Reviews

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Alex D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy to use portal, multi-tenant / cloud support"
The x360Cloud portal is easy to use, and has a full set of features. Being able to view container backup status at a glance, along with backup size...
AM
Anthony M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple to learn and use platform"
Easy to use, navigate and implement. Use it everyday
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great product, simple to configure, works without needing constant supervision"
In many ways, cloud backup products are largely much the same - but the Axcient x360 Cloud is very straightforward to configure, and once commissio...
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Axcient x360Cloud Media

Axcient x360Cloud Demo - x360 Portal
Single pane of glass to view all of Axcient's solutions.
Axcient x360Cloud Demo - x360Cloud Report
x360Cloud ensures your Microsoft 365 and Google G Suite data is always protected and easily accessible in the event of a security threat, compliance requirement, accidental deletion, or a malicious employee.
Axcient x360Cloud Demo - x360Cloud Smart Search
SmartSearch can search more than 100 million objects in less than 5 seconds (that even includes email attachments).
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86 Axcient x360Cloud Reviews

4.4 out of 5
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86 Axcient x360Cloud Reviews
4.4 out of 5
86 Axcient x360Cloud Reviews
4.4 out of 5

Axcient x360Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Axcient x360CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JD
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Axcient x360Cloud?

It's the best and least obtrusive online backup I have found. Always sinks quickly when you reconnect to the internet so you don't have to worry about incomplete backups. Love the high level of security as well. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

Really don't have any complaints. Installer was hard to locate at first install, but that's really it. Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

Quick and efficient online backup for a good price point. Review collected by and hosted on G2.com.

DS
Senior Client Support Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Axcient x360Cloud?

Best part of Axcient x360 Cloud is how easy it is to get setup for Office 365. It is a few clicks and then authorization and it is integrated. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

Currently permissions is the only issue we have and that is because if you add someone they can now view all emails of a tenant. Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

Adding Backup to Office365 so we meet compliance and cybersecuirty insurance needs. Review collected by and hosted on G2.com.

PH
Senior IT Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Axcient x360Cloud?

Being able to restore a users deleted files back to the original location within onedrive without having to touch a users machine. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

Getting users to pay for it but once they see the benefit its a no brainer! Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

It allows us to backup an entire tenant of 365 or Gsuite. Being able to backup all users email, onedrive, and even sharepoint. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Axcient x360Cloud?

Axcient X360 is a great product.

It works without fault. We're backing up some big customers O365 environments and never get any failures or concerns.

It's easy to setup, just a few clicks and the backups are starting. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

Once the intial setup is complete, there is a bit of time to wait for that first backup to be taken.

Otherwise, no other issues with X360Cloud Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

Having O365 backups give our customers peace of mind that if an email or mailbox is deleted, there's a way of getting it back. Review collected by and hosted on G2.com.

MS
Cyber Services Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Axcient x360Cloud?

We have been able to consolidate all of our backup vendors into one solution in Axcient. The implementation was by far the easiest we have had. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

We have not had any issues with x360Cloud. Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

We have been able to consolidate monitoring and alerting for all of our BDR needs. Review collected by and hosted on G2.com.

DR
IT Consultant
Computer & Network Security
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Axcient x360Cloud?

We are MSP and use Axcient x360cloud as a backup solution for all our clients' M365 emails, OneDrive, and SharePoint data. Axcient x360cloud works flawlessly. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

I can't complain, It is good enough for us. Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

We use M365 email Solution to back all clients outlook inbox, If any of client delete their emails and want those email later in future we can't recover any emails or account after 30 days. But with Axcient x360cloud we can recover all that deleted data anytime even after many years of deletion. Review collected by and hosted on G2.com.

CB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Axcient x360Cloud?

I started using it several months ago for testing, I tried to recover files, it is simple to use and effective Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

I don't find any defects for now, it manages to satisfy the needs of my SMB customers Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

It allows you to make backup copies of the entire tenant effectively Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Axcient x360Cloud?

The platform is a set and forget type service which we liked. Implementation was quite seemless and all seemed well until (see other feedback) Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

Until.... we tried to recover from x360. Although Im not a technical engineer (I leave that to our technical support people here) , there were a number of issues with several of my clients when attempting to recover data. I dont know the specifics but our recovery rate was 60% recover to 40% not recoverable which was troubling. As a result we switched platforms at the time. Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

We still have this active as an archive for most clients but when that service hits the 1-year anniversary, we will be discontinuing x360. We are already contractually committed to a new platform CloudALLY Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Axcient x360Cloud?

It is relatively easy to navigate even when you haven't used it before. It saved my butt when I needed it! Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

Not much, it's not hard to set up and easy to use to look through backups. Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

Just yesterday I needed to use the product to investigate a claim that tons of files/folders went missing. Using the comprehensive backup timeline, I was able to show that the data never existed in the first place.

Backing up users mailboxes and sharepoint sites are crucial to disaster recovery Review collected by and hosted on G2.com.

SA
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Axcient x360Cloud?

It is so easy to get in there and find what we are looking for. It is also great that you can keep historical documents forever without keeping a license and paying for that user forever. It takes very little time to setup as well. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Cloud?

I would love if the site did not redirect you all the time. Review collected by and hosted on G2.com.

What problems is Axcient x360Cloud solving and how is that benefiting you?

This helps our users store data forever and it is very easy to search. Review collected by and hosted on G2.com.