Silktide allows us to monitor and make improvements to our website in a clear and easy to follow way.

We are delighted with the Silktide platform and it is definitely going to transform our website! It was quick and easy to set up and ready to use instantly. The user interface is clean, friendly and un-cluttered making it really easy to work with. Also like the scoring system - this will encourage us to work on the areas that most need attention. The website integration works perfectly so it is easy to make corrections and re-test. The “Unviewed pages” is really useful for us as they are potentially the pages that have broken links or out-of-date content so a quick way to improve overall quality of content on the website. My colleague loves the realtime analytics, particularly if we have just launched an appeal or published a new post. It also helps us understand whether campaigns on other digital channels such as facebook are generating traffic. The Accessibilty section will be a really important one to work on - and essential for anyone who will need to be WCAG compliant. We do have a lot of work to do to improve our SEO and accessibility but the Silktide platform will hopefully make it a more enjoyable experience. At the end of the day we are a charity so a better website should lead to more visitors, better engagement and of course more donations. It’s a very exciting project to start on, and having the platform there in front of me all the time is an encouragement to get the work done. Great customer support so far too. Highly recommend it and can’t wait to watch those scores go up!

I really appreciate our Customer Success Manager, Susan Torres. She is always so kind and quick to respond to inquiries. She is very knowledgeable about the product and ready to help. I also really appreciate the variety of options for help, like the explanations of flags and the additional AI tool. The CMS option is also super helpful. We have a lot of pages on our site, and trying to find which one we need to fix is a nightmare. I'm glad Silktide can take us directly to the modern campus site editing page.