Redmine tool is used for bug , incident or to track particular task in your project. It is really user friendly and we can manage our multiple issues and track bugs, system defects in this tool. Its easy to use and There is a ton of plugins to install. You can use Redmine as a CRM, ERP, Payroll. Simple, straightforward. Good ticket management for bug-fixing or maintenance phases. In my previous employment we used this to track production issues and bugs.

Well-balanced functionality, flexibility, and adaptability.

Ability to see all projects easily. The product is programmable to fit your project group. We use it in multiple departments across the company.