Compare Slack and Webex Suite 
At a Glance
Market Segments
Small-Business (42.0% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(34,134)4.5 out of 5
Market Segments
Small-Business (42.0% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,331)4.2 out of 5
Market Segments
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, while Webex Suite's instant messaging feature scores 8.9, indicating that Slack provides a more seamless and efficient chat experience.
- Reviewers mention that Slack's ease of use is rated at 9.1, compared to Webex Suite's 8.7, suggesting that Slack is more intuitive and user-friendly, making it easier for teams to adopt and utilize effectively.
- G2 users highlight that Slack's video streaming feature scores 9.1, while Webex Suite's video conferencing feature scores 8.8, indicating that Slack may offer a more reliable and higher-quality video experience for users during meetings.
- Users on G2 report that Slack's task management capabilities, particularly in task creation and assignment, score 9.0, whereas Webex Suite's task management features are rated lower, suggesting that Slack provides better tools for managing team tasks and projects.
- Reviewers say that Slack's mobile application is rated at 9.1, while Webex Suite's mobile app scores 8.7, indicating that Slack offers a more robust and user-friendly mobile experience for users on the go.
- Users report that Slack's integration capabilities score 9.0, while Webex Suite's integrations are rated at 8.7, suggesting that Slack provides a wider range of integrations with other tools, enhancing its functionality and adaptability in various workflows.
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Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
28,414
8.9
14,504
Ease of Use
9.1
29,038
8.7
14,550
Ease of Setup
9.0
5,725
8.4
2,769
Ease of Admin
8.8
4,511
8.4
2,553
Quality of Support
8.8
19,373
8.5
11,590
Has the product been a good partner in doing business?
9.0
4,002
8.7
2,447
Product Direction (% positive)
8.7
27,745
7.8
13,966
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.9
195
Not enough data
8.7
190
Not enough data
8.7
189
Not enough data
8.7
189
Not enough data
8.3
187
Not enough data
8.6
185
Not enough data
8.7
183
Not enough data
8.6
181
Not enough data
Projects
8.7
183
Not enough data
8.5
178
Not enough data
8.0
176
Not enough data
8.5
178
Not enough data
8.5
173
Not enough data
8.3
174
Not enough data
8.4
173
Not enough data
8.2
170
Not enough data
8.2
171
Not enough data
8.4
167
Not enough data
8.3
166
Not enough data
Resource Management
8.4
167
Not enough data
8.5
165
Not enough data
8.6
168
Not enough data
Project Monitoring
8.6
166
Not enough data
8.5
165
Not enough data
8.6
168
Not enough data
Generative AI
7.7
150
Not enough data
7.8
151
Not enough data
Content Sharing
Not enough data
9.1
949
Not enough data
9.0
930
Not enough data
8.9
911
Collaboration
Not enough data
8.9
867
Not enough data
9.0
947
Not enough data
9.0
940
Not enough data
8.8
846
Not enough data
9.2
968
Functionality
Not enough data
8.8
850
Not enough data
9.0
948
Not enough data
8.9
853
Business Instant Messaging
9.1
12182
8.6
887
9.0
12674
8.8
990
8.6
12069
8.5
905
Business Instant Messaging
8.4
8571
8.9
953
8.1
7951
8.8
895
Business Instant Messaging
9.1
12005
8.7
846
9.2
11679
8.8
907
9.0
10135
8.7
814
Generative AI - Business Instant Messaging
7.5
209
8.7
9
AI - Business Instant Messaging
7.5
211
8.5
9
8.1
210
8.5
9
7.4
210
8.7
9
7.5
209
8.7
9
Visual Tools
Not enough data
8.6
24
Not enough data
8.9
22
Not enough data
8.5
24
Not enough data
8.9
24
Office Customization
Not enough data
9.2
24
Not enough data
8.8
23
Not enough data
8.9
22
Guest Tools
Not enough data
8.5
23
Not enough data
8.8
23
Not enough data
8.6
22
Collaboration Tools
Not enough data
8.8
23
Not enough data
8.8
24
Not enough data
9.1
24
Not enough data
9.1
23
Design Tools
Not enough data
8.9
327
Not enough data
8.8
326
Not enough data
8.6
284
Not enough data
8.7
289
Not enough data
8.9
306
Communication Tools
Not enough data
8.9
306
Not enough data
9.0
329
Integrations
Not enough data
8.8
262
Not enough data
9.0
329
Software Offering
Not enough data
8.8
327
Not enough data
9.2
362
Not enough data
9.0
347
Setup
9.2
160
Not enough data
9.1
160
Not enough data
9.0
157
Not enough data
8.9
161
Not enough data
Management
9.1
158
Not enough data
8.8
154
Not enough data
8.9
155
Not enough data
Generative AI
7.8
146
Not enough data
Presenter Tools
9.2
180
8.9
4821
8.8
185
8.5
4180
|
Verified
8.6
179
8.8
4533
|
Verified
8.8
181
8.9
5046
|
Verified
Conferencing Options
9.3
185
9.0
5185
|
Verified
9.1
188
9.0
5412
|
Verified
9.1
185
9.0
5328
|
Verified
Application Tools
8.7
179
8.8
4274
|
Verified
8.5
177
8.8
4830
|
Verified
8.9
182
8.7
4798
Login Options
9.3
134
Not enough data
8.9
130
Not enough data
Productivity
8.5
122
Not enough data
8.9
124
Not enough data
8.9
124
Not enough data
8.5
122
Not enough data
8.6
122
Not enough data
Customization
9.0
122
Not enough data
9.2
124
Not enough data
9.0
123
Not enough data
Collaboration
Not enough data
8.9
17
Not enough data
8.8
17
Not enough data
8.7
17
Not enough data
8.9
17
Hardware
Not enough data
8.8
17
Not enough data
8.6
17
Security
Not enough data
8.8
17
Not enough data
8.4
17
Automation
9.0
226
Not enough data
8.9
222
Not enough data
8.7
220
Not enough data
Administration
8.9
226
Not enough data
8.9
224
Not enough data
9.4
226
Not enough data
Project management
8.9
225
Not enough data
8.7
226
Not enough data
8.7
225
Not enough data
8.6
220
Not enough data
8.7
223
Not enough data
8.6
220
Not enough data
8.5
221
Not enough data
Workload
8.5
217
Not enough data
8.8
218
Not enough data
8.6
217
Not enough data
8.7
217
Not enough data
Communication & Collaboration
9.3
217
Not enough data
9.1
217
Not enough data
9.3
219
Not enough data
Cost Management
8.4
216
Not enough data
8.5
217
Not enough data
8.4
215
Not enough data
Integration
8.7
217
Not enough data
8.5
215
Not enough data
8.6
212
Not enough data
Generative AI
7.8
207
Not enough data
8.0
209
Not enough data
Communication
9.5
217
Not enough data
9.3
217
Not enough data
8.9
213
Not enough data
9.0
212
Not enough data
9.2
212
Not enough data
Content & Documents
9.2
212
Not enough data
9.0
210
Not enough data
8.7
208
Not enough data
8.2
203
Not enough data
Controls
8.4
203
Not enough data
8.2
202
Not enough data
8.9
202
Not enough data
8.6
200
Not enough data
8.3
198
Not enough data
Project Management
8.6
201
Not enough data
8.5
201
Not enough data
8.6
202
Not enough data
8.8
200
Not enough data
Remote Collaboration
9.1
204
Not enough data
8.8
200
Not enough data
9.1
200
Not enough data
8.0
199
Not enough data
Generative AI
7.2
194
Not enough data
7.3
194
Not enough data
Collaboration Tools
9.2
725
9.0
10028
|
Verified
9.0
690
9.1
2834
|
Verified
8.6
642
8.8
2519
|
Verified
9.5
718
9.0
3062
|
Verified
8.9
658
9.0
2910
Meeting Coordination
8.9
662
8.7
9021
8.8
654
8.7
8513
|
Verified
9.0
656
8.7
8888
|
Verified
9.3
683
8.8
3039
|
Verified
Software Type
9.3
717
8.6
7620
|
Verified
9.0
687
8.8
2981
|
Verified
9.5
724
9.0
3126
|
Verified
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
9.5
20
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
20
Not enough data
9.1
20
Not enough data
9.1
20
Meeting Insights - AI Meeting Assistants
Not enough data
8.8
20
Not enough data
8.7
20
Not enough data
9.1
19
Accessibility - AI Meeting Assistants
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
9.3
19
Basic Communication
Not enough data
8.7
225
Not enough data
8.7
211
Not enough data
8.6
192
Not enough data
9.0
239
Not enough data
9.0
240
Not enough data
8.6
131
Access
Not enough data
8.2
147
Not enough data
8.4
171
Not enough data
8.3
163
Advanced Features
Not enough data
7.9
118
Not enough data
8.2
120
Not enough data
8.6
163
Extensions
Not enough data
9.0
142
Not enough data
8.9
158
Not enough data
9.0
101
Features
Not enough data
9.0
153
Not enough data
8.8
96
Not enough data
9.0
148
Not enough data
9.1
166
Not enough data
9.1
148
Not enough data
9.1
137
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging, Screen Sharing, and Video Conferencing
Unique Categories
Slack is categorized as Project Collaboration, Work Management, Unified Workspaces, Audio Conferencing, Project Management, and Workflow Management
Webex Suite is categorized as Visual Collaboration Platforms, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.1%
Information Technology and Services
12.4%
Marketing and Advertising
8.7%
Internet
5.0%
Higher Education
3.5%
Other
55.3%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.5%
Other
61.2%
Most Helpful Reviews
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Webex Suite
Most Helpful Favorable Review
Jatin A.
Verified User
It provides unlimited audio, video calls and web meetings from anywhere at anytime. It helps to stay connected between meetings with virtual meeting spaces, text messaging, file sharing, whiteboards etc. The collaboration can be done with over 500+ members...
Most Helpful Critical Review
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Jatin A.
Verified User
It provides unlimited audio, video calls and web meetings from anywhere at anytime. It helps to stay connected between meetings with virtual meeting spaces, text messaging, file sharing, whiteboards etc. The collaboration can be done with over 500+ members...
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Alternatives
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CH
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8 comments
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Can I conference in a mobile number from the app
7 comments
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I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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