Compare Datto RMM and NinjaOne 
At a Glance
Market Segments
Small-Business (62.1% of reviews)
Mid-Market (49.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Datto RMM
Star Rating
(647)4.5 out of 5
Market Segments
Small-Business (62.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMNinjaOne
Star Rating
(1,865)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
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Datto RMM vs NinjaOne
When assessing the two solutions, reviewers found NinjaOne easier to use, set up, and administer. Reviewers also preferred doing business with NinjaOne overall.
- Reviewers felt that NinjaOne meets the needs of their business better than Datto RMM.
- When comparing quality of ongoing product support, reviewers felt that NinjaOne is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of NinjaOne over Datto RMM.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableNinjaOne
No pricing availableFree Trial
Datto RMM
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.9
590
9.1
1,716
Ease of Use
8.9
622
9.2
1,733
Ease of Setup
8.8
531
9.3
1,578
Ease of Admin
8.9
453
9.3
1,549
Quality of Support
8.4
530
9.2
1,655
Has the product been a good partner in doing business?
9.0
428
9.5
1,516
Product Direction (% positive)
9.1
588
9.8
1,715
Features by Category
Administration
Not enough data
8.2
310
Not enough data
8.7
324
Not enough data
8.3
330
Service Desk
Not enough data
8.3
326
Not enough data
8.1
322
Not enough data
8.1
303
Management
Not enough data
8.4
309
Not enough data
9.0
313
Not enough data
8.7
295
Not enough data
8.8
295
Not enough data
8.5
279
Functionality
Not enough data
7.6
291
Not enough data
8.6
302
Not enough data
8.9
314
Not enough data
8.9
318
Compatibility
Not enough data
8.7
137
Not enough data
7.9
119
Not enough data
8.2
119
Not enough data
8.0
113
Management
Not enough data
Feature Not Available
Not enough data
8.2
129
Not enough data
8.6
130
Not enough data
8.8
140
Not enough data
9.1
137
Compliance
Not enough data
8.8
123
Not enough data
8.3
117
Not enough data
Feature Not Available
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.9
158
Not enough data
8.3
153
Not enough data
Feature Not Available
Compatibility
Not enough data
8.9
161
Not enough data
8.5
153
Not enough data
8.3
148
Management
Not enough data
8.2
151
Not enough data
8.8
155
Not enough data
8.6
154
Administration
9.1
509
9.3
1029
|
Verified
8.1
487
8.0
844
8.8
504
8.6
973
|
Verified
Monitoring and Management
9.2
508
9.3
1024
|
Verified
8.4
500
8.5
949
8.4
497
8.7
992
|
Verified
8.6
500
9.0
1025
|
Verified
Organization
8.1
488
8.0
827
|
Verified
Service Management
8.0
486
7.3
821
8.8
497
9.1
973
|
Verified
8.7
491
8.6
904
|
Verified
Scope
Not enough data
8.9
125
Not enough data
9.0
133
Security
Not enough data
8.6
131
Not enough data
8.3
114
Not enough data
7.4
115
Management
Not enough data
9.0
127
Not enough data
8.8
128
Not enough data
8.8
120
Not enough data
8.7
122
Not enough data
8.1
110
Functionality
Not enough data
8.9
397
Not enough data
9.0
411
Not enough data
8.3
367
Not enough data
8.8
363
Management
Not enough data
8.4
335
Not enough data
8.4
341
Not enough data
7.8
305
Monitoring
Not enough data
9.2
340
|
Verified
Not enough data
9.1
340
|
Verified
Not enough data
8.4
299
|
Verified
Management Tools
Not enough data
8.4
293
Not enough data
8.7
308
|
Verified
Not enough data
8.5
293
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Asset Inventory
Not enough data
9.0
616
Not enough data
8.9
610
Not enough data
7.9
553
Not enough data
Feature Not Available
Not enough data
8.3
565
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.1
572
Not enough data
8.7
535
Not enough data
8.0
508
Not enough data
8.3
536
Administration
8.7
446
9.1
761
8.2
448
8.7
733
7.2
430
7.7
663
8.5
440
9.2
759
8.5
435
8.9
710
8.7
442
8.8
737
Maintenance
9.1
444
9.2
753
7.1
420
7.6
597
Communication
8.0
433
7.8
628
6.1
409
Feature Not Available
6.0
407
Feature Not Available
6.6
409
7.0
578
Security
7.7
416
8.1
609
8.1
423
8.3
641
Device Support
6.1
416
7.4
615
7.6
421
8.4
660
7.7
422
8.4
652
Performance
8.1
432
8.2
708
Functionality
Not enough data
8.8
144
Not enough data
7.9
125
Not enough data
8.1
126
Not enough data
8.5
135
Performance
Not enough data
8.6
144
Not enough data
8.4
134
Not enough data
Feature Not Available
Not enough data
8.7
139
Generative AI
Feature Not Available
Feature Not Available
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.3
150
Operating System
Not enough data
9.1
168
Not enough data
8.0
165
Not enough data
8.0
162
Management
Not enough data
8.3
163
Not enough data
7.8
154
Not enough data
8.0
155
Not enough data
7.9
156
Not enough data
8.0
156
Security
Not enough data
8.4
158
Not enough data
8.3
156
Analysis
Not enough data
8.0
289
Platform
Not enough data
7.6
280
Not enough data
8.9
292
Not enough data
8.0
274
Not enough data
8.5
290
Not enough data
8.2
285
Security
Not enough data
8.6
294
Not enough data
9.1
299
Not enough data
7.5
276
Not enough data
8.6
285
Not enough data
8.0
273
Categories
Categories
Shared Categories
Datto RMM and NinjaOne are categorized as Remote Monitoring & Management (RMM), Patch Management, Remote Support, and Endpoint Management
Unique Categories
Datto RMM has no unique categories
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.3%
Computer & Network Security
23.5%
Computer Networking
2.5%
Manufacturing
2.3%
Hospital & Health Care
2.2%
Other
25.2%
Information Technology and Services
28.0%
Computer & Network Security
13.3%
Hospital & Health Care
4.4%
Computer Software
3.2%
Manufacturing
3.0%
Other
48.2%
Most Helpful Reviews
Datto RMM
Most Helpful Favorable Review
Verified User in Information Technology and Services
Great scripting support Solid remote control options Decent alerts Custom scripting
Most Helpful Critical Review
Mason S.
Verified User in Information Technology and Services
Kaseya support is typically not good. Some functionality is not there
NinjaOne
Most Helpful Favorable Review
Giuseppe L.
Verified User in Logistics and Supply Chain
NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and...
Most Helpful Critical Review
Verified User in Information Technology and Services
Technical support was great, but has gone to shit in the past 3-6 months.
Verified User in Information Technology and Services
Great scripting support Solid remote control options Decent alerts Custom scripting
Giuseppe L.
Verified User in Logistics and Supply Chain
NinjaOne helps our IT Department automate various operations. The integrated ecosystem, including the Ticket System and Remote Control, allows us to provide the best support experience. We particularly appreciate the automation, patch management, and...
Mason S.
Verified User in Information Technology and Services
Kaseya support is typically not good. Some functionality is not there
Verified User in Information Technology and Services
Technical support was great, but has gone to shit in the past 3-6 months.
Discussions
What is datto RMM used for?
2 comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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