- Salesforce Sales Cloud is a CRM software that centralizes customer and lead information, automates tasks, and provides reporting tools for sales teams.
- Reviewers appreciate the platform's ability to integrate with other software, its automation capabilities, and the comprehensive view it provides of customer interactions and sales leads.
- Users reported issues with the platform's complexity, particularly in terms of customization, as well as unresponsive customer service and a steep learning curve for new users.