Best Auto Dialer Software for Medium-Sized Businesses

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Auto Dialer category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Auto Dialer to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Auto Dialer category.

In addition to qualifying for inclusion in the Auto Dialer Software category, to qualify for inclusion in the Medium-Sized Business Auto Dialer Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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35 Listings in Auto Dialer Available
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Talkdesk
(2,412)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Auto Dialer software
View top Consulting Services for Talkdesk
Save to My Lists
Entry Level Price:$85.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimiz

    Users
    • Quality Analyst
    • Customer Service Representative
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talkdesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    253
    Call Management
    142
    Helpful
    134
    Efficiency
    129
    Features
    109
    Cons
    Call Issues
    104
    Technical Issues
    66
    Notification Issues
    60
    Missing Features
    58
    Connection Issues
    52
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkdesk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Omnichannel
    Average: 8.6
    9.0
    API / Integrations
    Average: 8.4
    9.2
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talkdesk
    Company Website
    Year Founded
    2011
    HQ Location
    Palo Alto, CA
    Twitter
    @talkdesk
    7,076 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,271 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimiz

Users
  • Quality Analyst
  • Customer Service Representative
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
Talkdesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
253
Call Management
142
Helpful
134
Efficiency
129
Features
109
Cons
Call Issues
104
Technical Issues
66
Notification Issues
60
Missing Features
58
Connection Issues
52
Talkdesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.0
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.4
9.2
Progressive Dialing
Average: 8.6
Seller Details
Seller
Talkdesk
Company Website
Year Founded
2011
HQ Location
Palo Alto, CA
Twitter
@talkdesk
7,076 Twitter followers
LinkedIn® Page
www.linkedin.com
1,271 employees on LinkedIn®
Get a quote
Nooks
(528)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Auto Dialer software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity.

    Users
    • SDR
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nooks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    197
    Efficiency
    185
    Time-saving
    180
    Features
    135
    Parallel Dialer
    104
    Cons
    Call Issues
    92
    Connection Issues
    43
    Missing Features
    39
    Dialer Issues
    35
    Delays
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nooks features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Omnichannel
    Average: 8.6
    9.1
    API / Integrations
    Average: 8.4
    9.1
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nooks
    Company Website
    HQ Location
    San Francisco, California
    Twitter
    @JoinNooks
    373 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    305 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity.

Users
  • SDR
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 28% Small-Business
Nooks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
197
Efficiency
185
Time-saving
180
Features
135
Parallel Dialer
104
Cons
Call Issues
92
Connection Issues
43
Missing Features
39
Dialer Issues
35
Delays
32
Nooks features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
8.9
Omnichannel
Average: 8.6
9.1
API / Integrations
Average: 8.4
9.1
Progressive Dialing
Average: 8.6
Seller Details
Seller
Nooks
Company Website
HQ Location
San Francisco, California
Twitter
@JoinNooks
373 Twitter followers
LinkedIn® Page
www.linkedin.com
305 employees on LinkedIn®

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Five9
(511)4.1 out of 5
Optimized for quick response
View top Consulting Services for Five9
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact cent

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 57% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Five9 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Customer Support
    56
    Helpful
    50
    Features
    44
    Call Management
    34
    Cons
    Call Issues
    27
    Missing Features
    23
    Poor Customer Support
    21
    Complexity
    16
    Difficult Setup
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Five9 features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Omnichannel
    Average: 8.6
    8.6
    API / Integrations
    Average: 8.4
    8.9
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,781 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,995 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact cent

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 57% Mid-Market
  • 24% Small-Business
Five9 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
56
Helpful
50
Features
44
Call Management
34
Cons
Call Issues
27
Missing Features
23
Poor Customer Support
21
Complexity
16
Difficult Setup
16
Five9 features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.8
Omnichannel
Average: 8.6
8.6
API / Integrations
Average: 8.4
8.9
Progressive Dialing
Average: 8.6
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,781 Twitter followers
LinkedIn® Page
www.linkedin.com
2,995 employees on LinkedIn®
Get a quote
FlashIntel
(661)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Auto Dialer software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FlashIntel is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our A

    Users
    • Account Executive
    • Sr. BDR
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FlashIntel and FlashRev are platforms that provide prospecting data and automated engagement for sales intelligence and account-based prospecting.
    • Reviewers frequently mention the platforms' AI-driven features, ability to run centralized campaigns, and the provision of precise prospecting data tailored to different markets.
    • Reviewers mentioned that the data needs to be updated frequently, the analytics are not advanced enough, and the intent data could be improved.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FlashIntel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    405
    Features
    386
    Helpful
    231
    Lead Generation
    219
    Automation
    181
    Cons
    Outdated Data
    98
    Inaccurate Data
    76
    Expensive
    75
    Outdated Information
    70
    Data Inaccuracy
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FlashIntel features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Omnichannel
    Average: 8.6
    9.3
    API / Integrations
    Average: 8.4
    9.6
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FlashCloud Intelligence Group
    Company Website
    Year Founded
    2022
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FlashIntel is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our A

Users
  • Account Executive
  • Sr. BDR
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FlashIntel and FlashRev are platforms that provide prospecting data and automated engagement for sales intelligence and account-based prospecting.
  • Reviewers frequently mention the platforms' AI-driven features, ability to run centralized campaigns, and the provision of precise prospecting data tailored to different markets.
  • Reviewers mentioned that the data needs to be updated frequently, the analytics are not advanced enough, and the intent data could be improved.
FlashIntel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
405
Features
386
Helpful
231
Lead Generation
219
Automation
181
Cons
Outdated Data
98
Inaccurate Data
76
Expensive
75
Outdated Information
70
Data Inaccuracy
67
FlashIntel features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.4
Omnichannel
Average: 8.6
9.3
API / Integrations
Average: 8.4
9.6
Progressive Dialing
Average: 8.6
Seller Details
Seller
FlashCloud Intelligence Group
Company Website
Year Founded
2022
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
JustCall
(2,093)4.3 out of 5
Optimized for quick response
14th Easiest To Use in Auto Dialer software
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a communication tool that provides call and text messaging services, along with features like call filtering, team management, and integration with CRM systems.
    • Reviewers frequently mention the ease of use, high call quality, efficient customer support, and the ability to manage team members' hours, create daily reports, and keep text messaging internally organized.
    • Reviewers mentioned issues such as unclear blocks on certain countries, difficulty in viewing call transcriptions, lack of customization options for incoming calls, occasional app crashes, and slow customer support response.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,285
    Features
    768
    Call Management
    624
    Helpful
    606
    Calling Features
    590
    Cons
    Call Issues
    708
    Call Functionality
    509
    Connection Issues
    411
    Poor Call Quality
    357
    Call Management
    324
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Omnichannel
    Average: 8.6
    8.3
    API / Integrations
    Average: 8.4
    8.5
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    294 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a communication tool that provides call and text messaging services, along with features like call filtering, team management, and integration with CRM systems.
  • Reviewers frequently mention the ease of use, high call quality, efficient customer support, and the ability to manage team members' hours, create daily reports, and keep text messaging internally organized.
  • Reviewers mentioned issues such as unclear blocks on certain countries, difficulty in viewing call transcriptions, lack of customization options for incoming calls, occasional app crashes, and slow customer support response.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,285
Features
768
Call Management
624
Helpful
606
Calling Features
590
Cons
Call Issues
708
Call Functionality
509
Connection Issues
411
Poor Call Quality
357
Call Management
324
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.1
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.4
8.5
Progressive Dialing
Average: 8.6
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
294 Twitter followers
LinkedIn® Page
www.linkedin.com
373 employees on LinkedIn®
Genesys Cloud CX
(1,396)4.3 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud is a platform designed to deliver basic call center functionality, including features for inbound and outbound calls, dialer, SMS, and integration with Salesforce CRM.
    • Reviewers like the platform's versatility, ease of use, seamless integration with multiple channels of communication, and the continual improvements from its developers, including AI-driven capabilities and omnichannel support.
    • Reviewers experienced challenges with the complexity of configuration and setup, particularly for advanced flows or new services, and found the rollout of new features sometimes rushed and lacking thorough documentation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Features
    74
    Helpful
    50
    Reliability
    50
    Efficiency
    47
    Cons
    Limited Features
    56
    Missing Features
    50
    Missing Functionality
    36
    Inadequate Reporting
    31
    Limited Functionality
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Omnichannel
    Average: 8.6
    8.8
    API / Integrations
    Average: 8.4
    8.9
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,731 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud is a platform designed to deliver basic call center functionality, including features for inbound and outbound calls, dialer, SMS, and integration with Salesforce CRM.
  • Reviewers like the platform's versatility, ease of use, seamless integration with multiple channels of communication, and the continual improvements from its developers, including AI-driven capabilities and omnichannel support.
  • Reviewers experienced challenges with the complexity of configuration and setup, particularly for advanced flows or new services, and found the rollout of new features sometimes rushed and lacking thorough documentation.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Features
74
Helpful
50
Reliability
50
Efficiency
47
Cons
Limited Features
56
Missing Features
50
Missing Functionality
36
Inadequate Reporting
31
Limited Functionality
25
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.8
Omnichannel
Average: 8.6
8.8
API / Integrations
Average: 8.4
8.9
Progressive Dialing
Average: 8.6
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,731 Twitter followers
LinkedIn® Page
www.linkedin.com
8,113 employees on LinkedIn®
Get a quote
NICE CXone Mpower
(1,637)4.3 out of 5
Optimized for quick response
View top Consulting Services for NICE CXone Mpower
Save to My Lists
Entry Level Price:Starting at $71.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native

    Users
    • Customer Service Representative
    • Supervisor
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NICE CXone Mpower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Helpful
    27
    Features
    26
    Efficiency
    24
    Simple
    13
    Cons
    Call Issues
    12
    Technical Issues
    11
    Delays
    10
    Poor Customer Support
    10
    Inefficiency
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NICE CXone Mpower features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Omnichannel
    Average: 8.6
    9.0
    API / Integrations
    Average: 8.4
    9.0
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NICE
    Company Website
    Year Founded
    1986
    HQ Location
    Hoboken, New Jersey
    Twitter
    @NICELtd
    14,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native

Users
  • Customer Service Representative
  • Supervisor
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 35% Enterprise
NICE CXone Mpower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Helpful
27
Features
26
Efficiency
24
Simple
13
Cons
Call Issues
12
Technical Issues
11
Delays
10
Poor Customer Support
10
Inefficiency
9
NICE CXone Mpower features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
8.9
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.4
9.0
Progressive Dialing
Average: 8.6
Seller Details
Seller
NICE
Company Website
Year Founded
1986
HQ Location
Hoboken, New Jersey
Twitter
@NICELtd
14,482 Twitter followers
LinkedIn® Page
www.linkedin.com
12,164 employees on LinkedIn®
Orum
(363)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Auto Dialer software
View top Consulting Services for Orum
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Orum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    44
    Ease of Use
    40
    Time-saving
    35
    Features
    28
    Customer Support
    24
    Cons
    Call Issues
    17
    Dialer Issues
    8
    Missing Features
    8
    Connection Issues
    6
    Dialer Limitations
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Orum features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Omnichannel
    Average: 8.6
    8.9
    API / Integrations
    Average: 8.4
    9.2
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Orum
    Company Website
    Year Founded
    2018
    HQ Location
    Austin, Texas
    Twitter
    @OrumHQ
    201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 33% Small-Business
Orum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
44
Ease of Use
40
Time-saving
35
Features
28
Customer Support
24
Cons
Call Issues
17
Dialer Issues
8
Missing Features
8
Connection Issues
6
Dialer Limitations
6
Orum features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.5
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.4
9.2
Progressive Dialing
Average: 8.6
Seller Details
Seller
Orum
Company Website
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@OrumHQ
201 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
Get a quote
CloudTalk
(1,285)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Auto Dialer software
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudTalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    291
    Calling Features
    131
    Helpful
    125
    Reliability
    123
    Features
    115
    Cons
    Call Issues
    120
    Connection Issues
    66
    Missing Features
    59
    Call Management
    44
    Dialer Issues
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudTalk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Omnichannel
    Average: 8.6
    8.3
    API / Integrations
    Average: 8.4
    8.5
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
CloudTalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
291
Calling Features
131
Helpful
125
Reliability
123
Features
115
Cons
Call Issues
120
Connection Issues
66
Missing Features
59
Call Management
44
Dialer Issues
41
CloudTalk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.4
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.4
8.5
Progressive Dialing
Average: 8.6
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
ZoomInfo Sales
(8,692)4.5 out of 5
Optimized for quick response
View top Consulting Services for ZoomInfo Sales
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo is a sales tool that provides detailed information on prospects, including contact details and company insights, and integrates with various CRM systems.
    • Reviewers like the ease of use, the detailed information provided on companies and contacts, the AI search feature, and the ability to integrate with LinkedIn and CRM systems such as Salesforce and Hubspot.
    • Users experienced issues with outdated data, inaccurate numbers, high costs, and difficulties in managing the credit system across multiple departments.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    1,351
    Ease of Use
    1,211
    Data Accuracy
    1,101
    Lead Generation
    973
    Features
    915
    Cons
    Inaccurate Data
    706
    Outdated Data
    635
    Outdated Contacts
    594
    Data Inaccuracy
    551
    Outdated Information
    526
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Omnichannel
    Average: 8.6
    8.3
    API / Integrations
    Average: 8.4
    8.6
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,738 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo is a sales tool that provides detailed information on prospects, including contact details and company insights, and integrates with various CRM systems.
  • Reviewers like the ease of use, the detailed information provided on companies and contacts, the AI search feature, and the ability to integrate with LinkedIn and CRM systems such as Salesforce and Hubspot.
  • Users experienced issues with outdated data, inaccurate numbers, high costs, and difficulties in managing the credit system across multiple departments.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
1,351
Ease of Use
1,211
Data Accuracy
1,101
Lead Generation
973
Features
915
Cons
Inaccurate Data
706
Outdated Data
635
Outdated Contacts
594
Data Inaccuracy
551
Outdated Information
526
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.0
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.4
8.6
Progressive Dialing
Average: 8.6
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,738 Twitter followers
LinkedIn® Page
www.linkedin.com
4,268 employees on LinkedIn®
Convoso
(234)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Auto Dialer software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convoso: The Best F 'ING Dialer for sales pros who mean business Since 2006, Convoso has been flipping the script in the outbound game, delivering an AI-powered sales platform that doesn't just hel

    Users
    No information available
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 55% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Convoso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    16
    Features
    14
    Helpful
    13
    Efficiency
    11
    Cons
    Call Issues
    18
    Expensive
    6
    Complexity
    5
    Contact Management
    5
    Software Bugs
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Convoso features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Omnichannel
    Average: 8.6
    9.1
    API / Integrations
    Average: 8.4
    8.9
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Convoso
    Company Website
    Year Founded
    2006
    HQ Location
    Los Angeles, CA
    Twitter
    @convoso
    3,199 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    218 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convoso: The Best F 'ING Dialer for sales pros who mean business Since 2006, Convoso has been flipping the script in the outbound game, delivering an AI-powered sales platform that doesn't just hel

Users
No information available
Industries
  • Insurance
  • Financial Services
Market Segment
  • 55% Mid-Market
  • 40% Small-Business
Convoso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
16
Features
14
Helpful
13
Efficiency
11
Cons
Call Issues
18
Expensive
6
Complexity
5
Contact Management
5
Software Bugs
5
Convoso features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.0
Omnichannel
Average: 8.6
9.1
API / Integrations
Average: 8.4
8.9
Progressive Dialing
Average: 8.6
Seller Details
Seller
Convoso
Company Website
Year Founded
2006
HQ Location
Los Angeles, CA
Twitter
@convoso
3,199 Twitter followers
LinkedIn® Page
www.linkedin.com
218 employees on LinkedIn®
Get a quote
Ozonetel CloudAgent
(584)4.6 out of 5
12th Easiest To Use in Auto Dialer software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 61% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ozonetel CloudAgent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    228
    Features
    139
    Call Management
    137
    Call Quality
    116
    Helpful
    103
    Cons
    Call Issues
    108
    Connection Issues
    97
    Call Connectivity Issues
    76
    Technical Issues
    64
    Connectivity Issues
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ozonetel CloudAgent features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Omnichannel
    Average: 8.6
    9.0
    API / Integrations
    Average: 8.4
    9.1
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    785 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 61% Mid-Market
  • 29% Small-Business
Ozonetel CloudAgent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
228
Features
139
Call Management
137
Call Quality
116
Helpful
103
Cons
Call Issues
108
Connection Issues
97
Call Connectivity Issues
76
Technical Issues
64
Connectivity Issues
62
Ozonetel CloudAgent features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.7
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.4
9.1
Progressive Dialing
Average: 8.6
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
785 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
LiveVox
(74)4.3 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About LiveVox LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use Liv

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 68% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveVox features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    7.7
    Omnichannel
    Average: 8.6
    7.5
    API / Integrations
    Average: 8.4
    8.7
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LiveVox
    Year Founded
    2000
    HQ Location
    San Francisco, CA
    Twitter
    @LiveVox
    693 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    245 employees on LinkedIn®
    Ownership
    NASDAQ: LVOX
Product Description
How are these determined?Information
This description is provided by the seller.

About LiveVox LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use Liv

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 68% Mid-Market
  • 27% Enterprise
LiveVox features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
7.7
Omnichannel
Average: 8.6
7.5
API / Integrations
Average: 8.4
8.7
Progressive Dialing
Average: 8.6
Seller Details
Seller
LiveVox
Year Founded
2000
HQ Location
San Francisco, CA
Twitter
@LiveVox
693 Twitter followers
LinkedIn® Page
www.linkedin.com
245 employees on LinkedIn®
Ownership
NASDAQ: LVOX
Read LiveVox Reviews
DialedIn
(182)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Auto Dialer software
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DialedIn is a sophisticated and easy-to-use contact center software solution designed to enhance the efficiency and productivity of contact centers. Rated #1 for Quality of Support, Ease of Admin,

    Users
    • Manager
    • Insurance Agent
    Industries
    • Insurance
    • Marketing and Advertising
    Market Segment
    • 48% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DialedIn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Helpful
    40
    Efficiency
    32
    Dialing Features
    26
    Features
    24
    Cons
    Call Issues
    33
    Dialer Issues
    18
    Missing Features
    12
    Poor Call Quality
    11
    Connection Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DialedIn features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Omnichannel
    Average: 8.6
    9.1
    API / Integrations
    Average: 8.4
    9.2
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ChaseData
    Company Website
    Year Founded
    1996
    HQ Location
    Plantation, Florida
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DialedIn is a sophisticated and easy-to-use contact center software solution designed to enhance the efficiency and productivity of contact centers. Rated #1 for Quality of Support, Ease of Admin,

Users
  • Manager
  • Insurance Agent
Industries
  • Insurance
  • Marketing and Advertising
Market Segment
  • 48% Mid-Market
  • 47% Small-Business
DialedIn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Helpful
40
Efficiency
32
Dialing Features
26
Features
24
Cons
Call Issues
33
Dialer Issues
18
Missing Features
12
Poor Call Quality
11
Connection Issues
10
DialedIn features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.3
Omnichannel
Average: 8.6
9.1
API / Integrations
Average: 8.4
9.2
Progressive Dialing
Average: 8.6
Seller Details
Seller
ChaseData
Company Website
Year Founded
1996
HQ Location
Plantation, Florida
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Get a quote
Koncert
(370)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Auto Dialer software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 12 years of experience in the industry, Kon

    Users
    • Sales Development Representative
    • SDR
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Koncert is a dialing tool that allows users to make multiple calls at once, integrates with CRM systems, and provides AI-generated call summaries.
    • Reviewers like the efficiency of Koncert, highlighting its ability to dial multiple numbers simultaneously, its seamless integration with CRM systems, and the convenience of AI-generated call summaries.
    • Users reported occasional technical glitches such as the tool crashing, difficulty in updating data, and a slight delay in call connection.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Koncert Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    86
    Efficiency
    73
    Ease of Use
    66
    Lead Generation
    56
    Automation
    49
    Cons
    Call Issues
    49
    Dialer Issues
    37
    Delays
    25
    Connectivity Issues
    20
    Slow Loading
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Koncert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Omnichannel
    Average: 8.6
    8.9
    API / Integrations
    Average: 8.4
    9.2
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Koncert
    Company Website
    Year Founded
    2004
    HQ Location
    Windham, NH
    Twitter
    @koncert
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 12 years of experience in the industry, Kon

Users
  • Sales Development Representative
  • SDR
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Koncert is a dialing tool that allows users to make multiple calls at once, integrates with CRM systems, and provides AI-generated call summaries.
  • Reviewers like the efficiency of Koncert, highlighting its ability to dial multiple numbers simultaneously, its seamless integration with CRM systems, and the convenience of AI-generated call summaries.
  • Users reported occasional technical glitches such as the tool crashing, difficulty in updating data, and a slight delay in call connection.
Koncert Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
86
Efficiency
73
Ease of Use
66
Lead Generation
56
Automation
49
Cons
Call Issues
49
Dialer Issues
37
Delays
25
Connectivity Issues
20
Slow Loading
18
Koncert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.8
8.7
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.4
9.2
Progressive Dialing
Average: 8.6
Seller Details
Seller
Koncert
Company Website
Year Founded
2004
HQ Location
Windham, NH
Twitter
@koncert
2 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
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