Concept Based Practice Questions for Salesforce Administrator Certification Latest Edition 2023

Certificate Introduction:

Welcome to the course Practice Questions for Salesforce Administrator Certification - Concept Based Questions – Latest Edition! This practice question has been designed to help you prepare for the Salesforce Administrator Certification exam by providing you with a series of concept-based practice questions.

The Salesforce Administrator Certification is a highly sought-after certification that validates your knowledge and expertise in Salesforce administration. This certification exam tests your understanding of Salesforce features, configuration, and management, as well as your ability to troubleshoot common issues and implement best practices.

In this practice questions, you will be presented with a variety of practice questions covering all aspects of Salesforce administration, including data management, security, automation, reporting and analytics, and more. These questions have been carefully crafted to help you develop a deep understanding of the concepts and skills needed to pass the certification exam.

By the end of this practice questions, you will have gained the confidence and knowledge needed to pass the Salesforce Administrator Certification exam and become a certified Salesforce administrator. Let's get started!

PRACTICE QUESTIONS

Question 1:

What is Salesforce CRM?

A) A tool that lets companies track their customers

B) A product-based company

C) A cloud-based technology

D) All of the above

Explanation:

Answer - D

Salesforce CRM is a customer relationship management tool that lets companies track their customers. Salesforce.com is a product-based company headquartered in San Francisco, California. It is also a cloud-based technology.

Question 2:

What is the marketing department responsible for?

A) Taking care of the advertisement party

B) Making people aware of new product launches

C) Handling sales

D) Providing customer support

Explanation:

Answer - B

The marketing department is responsible for making people aware of new product launches or any new campaigns related to a product.

Question 3:

What is the advantage of using Salesforce CRM?

A) It is a cloud-based technology

B) It is a free of cost edition

C) It follows a pay-as-you-go model

D) All of the above

Explanation:

Answer - D

Salesforce CRM is a cloud-based technology that follows a pay-as-you-go model. Additionally, it offers a free of cost developer edition.

Question 4:

What are the different clouds available in Salesforce?

A) Sales Cloud

B) Marketing Cloud

C) Service Cloud

D) All of the above

Explanation:

Answer - D

Salesforce offers different clouds, including Sales Cloud, Marketing Cloud, and Service Cloud. Each of these clouds handles specific functions related to the customer relationship management process.

Question 5:

What is the purpose of the support department in a company?

A) To handle the advertisement party

B) To track orders for a product

C) To handle service requests related to a product

D) To make people aware of new product launches

Explanation:

Answer - C

The support department in a company is responsible for handling service requests related to a product. If a customer has an issue with a product, they can reach out to the support department for assistance.

Question 6:

What are the two types of services available in the market?

A) On-premise and On-demand services

B) Cloud-based and Web-based services

C) Java and dotnet services

D) MS office and Facebook services

Explanation:

Answer - A

There are two types of services available in the market: On-premise and On-demand services. On-premise services require pre-installation of software like MS Office, Java or dotnet, and software updates. On the other hand, On-demand services are cloud-based services that do not require any software installation and can be accessed using a web browser, like Gmail or Facebook.

Question 7:

Which type of service does Salesforce provide?

A) On-premise services

B) MS Office services

C) On-demand services

D) Java services

Explanation:

Answer - C

Salesforce provides On-demand services, which are cloud-based services that do not require any software installation and can be accessed using a web browser. Salesforce provides a platform that allows users to develop tools, configure components, and do many other things without any pre-installation or software update.

Question 8:

What are the three types of cloud services?

A) Network, Storage, and Software

B) Infrastructure as a Service, Platform as a Service, and Software as a Service

C) Database as a Service, Platform as a Service, and Software as a Service

D) Infrastructure as a Service, Platform as a Service, and Database as a Service

Explanation:

Answer - D

The three types of on-demand cloud services, which are infrastructure as a service, platform as a service, and software as a service. These cloud services are different from traditional services because they provide on-demand access to computing resources, such as storage, networking, and applications, without the need for local hardware or infrastructure.

Question 9:

What is governor limits in cloud computing?

A) Limitations on all the developments or configuration items or storage items

B) Limitations on the number of users who can access a cloud service

C) Limitations on the types of applications that can be run on a cloud service

D) Limitations on the amount of data that can be stored on a cloud service

Explanation:

Answer - A

governor limits are a set of limitations on all the developments or configuration items or storage items in cloud computing. These limits are imposed because cloud services work in a multi-tenancy environment, and each tenant's usage of the service must be controlled to ensure fair and reliable access for all tenants.

Question 1:

What is an example of software as a service?

A) Providing a developer platform or place where existing applications can be customized

B) Providing network