opinionThe hidden costs of your helpdeskMost employees don’t give the IT helpdesk much thought until there’s a problem. Unfortunately, businesses may overlook the hidden costs that even minor IT issues can bring. 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Vanessa Escrivá, the multinational insurance company’s corporate director of technology, explains the three pillars of the company's strategic plan, and the roles investment, talent, and AI play.By Esther Macías Sep 20, 2023 9 minsCIOInsurance IndustryDatabase Design Show more Show less View all Resources whitepaper 2024 Threat Report Highlights Need for Packet-Level Visibility With the release of the CrowdStrike 2024 Global Threat Report, our elite Counter Adversary Operations team is delivering the actionable intelligence you need to stay ahead of today’s threats and secure your future. The post 2024 Threat Report Highlights Need for Packet-Level Visibility appeared first on Whitepaper Repository –. 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