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Located in Astana, 2.1 miles from Bayterek Monument, The ONE Hotel Astana has accommodations with a fitness center, free private parking, a garden and a shared lounge. Offering a restaurant, the property also has a terrace, as well as a sauna and a hammam. The property provides a 24-hour front desk, a shuttle service, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All rooms feature a closet. Buffet and à la carte breakfast options are available every morning at The ONE Hotel Astana. The accommodation offers 4-star accommodations with a spa center and massage treatments. Guests at The ONE Hotel Astana will be able to enjoy activities in and around Astana, like hiking and cycling. There's an in-house bar and guests can also use the business area. Expo 2017 Astana is 4.7 miles from the hotel, while Otan Korgaushylar Monument is 1.5 miles from the property. Nursultan Nazarbayev International Airport is 11 miles away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 king bed
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
2 queen beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.5
Location
9.1
Free Wifi
7.6

Select topics to read reviews:

Guests who stayed here loved

  • Michael
    United States United States
    Good location. Friendly staff. Quick response to my complaint that bathroom light did not work;
  • Pavlo
    Ukraine Ukraine
    The location was OK. The breakfast was very tasty with lots of choice. The room to eat the breakfast was really comfortable. The staff were really friendly and accommodating. The room itself was really spacious.
  • Harish
    United Kingdom United Kingdom
    Very good hotel, with nice rooms. Facilities are solid, even if the internet is sometimes a little slow. Overall I can recommend it.
  • Mansell-banton
    United Kingdom United Kingdom
    It’s a very good exceptional hotel and the location is good close to the centre of Astana
  • Inna
    Italy Italy
    Excellent location, parking place, comfortable bed, great view. If you need to rest, you are at the right place!
  • Renata
    Kazakhstan Kazakhstan
    The location is great 👍 It's very cosy ☺️ The wonderful view from the room and wonderful view from the window in sauna.
  • Jordan
    Switzerland Switzerland
    High room comfort and sophisticated design and top quality bedding, good quality of room service food.
  • Mummbaa
    Norway Norway
    Clean, nice rooms, nice area, nice breakfast, friendly and helpful staff
  • Wai
    Hong Kong Hong Kong
    The breakfast was good and tasty. The staffs were nice and understanding, gave us the corner room with a good view of the river and the city. The room was spacious, clean and comfortable. The bed was comfortable and big. The location is far...
  • Devapriya
    Italy Italy
    Staff is very calm,kind. It is good for custermer.

Hotel area info

Restaurants
1 Restaurant On Site

  • De Paris
    • Cuisine
      European
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of The ONE Hotel Astana
Great facilities! Review score, 8.6

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Spa
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Fold-up bed
  • Clothes rack

Activities

  • Live sports events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Cycling
    Off-site
  • Hiking

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Street parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Private entrance
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Spa

  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath
  • Massage
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Russian

House rules
The ONE Hotel Astana takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

FAQs about The ONE Hotel Astana

  • Room options at The ONE Hotel Astana include:

    • Single
    • Double
    • Twin
    • Suite
    • Quad

  • Guests staying at The ONE Hotel Astana can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • The ONE Hotel Astana offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Fitness
    • Tour or class about local culture
    • Steam room
    • Live sports events (broadcast)
    • Spa facilities
    • Spa lounge/Relaxation area

  • Check-in at The ONE Hotel Astana is from 2:00 PM, and check-out is until 12:00 PM.

  • The ONE Hotel Astana is 2.1 miles from the center of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The ONE Hotel Astana may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The ONE Hotel Astana has 1 restaurant:

    • De Paris