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Set in Astana, 3.4 km from Bayterek Monument, The ONE Hotel Astana offers accommodation with a fitness centre, free private parking, a garden and a shared lounge. Offering a restaurant, the property also has a terrace, as well as a sauna and a hammam. The accommodation provides a 24-hour front desk, a shuttle service, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All guest rooms feature a wardrobe. Buffet and à la carte breakfast options are available every morning at The ONE Hotel Astana. The accommodation offers 4-star accommodation with a spa centre and massage treatments. Guests at The ONE Hotel Astana will be able to enjoy activities in and around Astana, like hiking and cycling. There is an in-house bar and guests can also make use of the business area. Expo 2017 Astana is 7.6 km from the hotel, while Otan Korgaushylar Monument is 2.4 km from the property. Nursultan Nazarbayev International Airport is 17 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
2 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 large double beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.5
Location
9.1
Free WiFi
7.6

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Guests who stayed here loved

  • Harish
    United Kingdom United Kingdom
    Very good hotel, with nice rooms. Facilities are solid, even if the internet is sometimes a little slow. Overall I can recommend it.
  • Mansell-banton
    United Kingdom United Kingdom
    It’s a very good exceptional hotel and the location is good close to the centre of Astana
  • Inna
    Italy Italy
    Excellent location, parking place, comfortable bed, great view. If you need to rest, you are at the right place!
  • Renata
    Kazakhstan Kazakhstan
    The location is great 👍 It's very cosy ☺️ The wonderful view from the room and wonderful view from the window in sauna.
  • Jordan
    Switzerland Switzerland
    High room comfort and sophisticated design and top quality bedding, good quality of room service food.
  • Mummbaa
    Norway Norway
    Clean, nice rooms, nice area, nice breakfast, friendly and helpful staff
  • Wai
    Hong Kong Hong Kong
    The breakfast was good and tasty. The staffs were nice and understanding, gave us the corner room with a good view of the river and the city. The room was spacious, clean and comfortable. The bed was comfortable and big. The location is far...
  • Devapriya
    Italy Italy
    Staff is very calm,kind. It is good for custermer.
  • Naveen
    India India
    Very comfortable and enjoyable stay .front office staff particularly Gabit and Batyrkhan were exceptional in politeness , courteous and most importantly helpful to guide for places to visit and arranging transport .It is Gabit and Batyrkhan...
  • Vi
    Russia Russia
    Все прекрасно, как всегда, сплошной восторг! Очень хороший отель. Посылаем сюда коллег в рамках командировок. Очень удобно все, приятный персонал. Гости довольны. Исключительно положительные отзывы.

Hotel surroundings

Restaurants
1 restaurant on site

  • De Paris
    • Cuisine
      European
    • Ambiance
      Family friendly • Modern • Romantic

Facilities of The ONE Hotel Astana
Great facilities! Review score, 8.6

Most popular facilities

  • Free WiFi
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Fold-up bed
  • Clothes rack

Activities

  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Cycling
    Off-site
  • Hiking

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Valet parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Private entrance
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Russian

House rules
The ONE Hotel Astana takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

FAQs about The ONE Hotel Astana