Located in Astana’s government district, this 5-star hotel has 2 elegant restaurants and a large Anjana SPA with a swimming pool. Its air-conditioned rooms and suites include a spa bath and free WiFi. The bright rooms and suites of the Rixos President Astana also feature flat-screen TVs and in-room safety deposit boxes. You can relax in the elegant lobby bar, or enjoy live music in the Irish Pub. Anjana Spa features a sauna, a Turkish steam bath and the Soul Bar. Guests can also work out in the gym or book a massage. Rixos President Astana offers a paid pick-up and drop-off from Astana International Airport (7.5 mi). Khan-Shatyr Entertainment Center is 2625 feet from the hotel, and the Bayterek Monument is 0.6 mi away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Rixos Hotels, Rixos
Hotel chain/brand
Rixos Hotels

Property highlights

Located in the best-rated area in Astana, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
1 full bed
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.6
Location
9.4
Free Wifi
8.1

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Guests who stayed here loved

  • Anuar
    Kazakhstan Kazakhstan
    Best hotel in Astana, although expensive than most hotels, but worth it. Exceptional fitness and pool services.
  • Shakhboz
    Uzbekistan Uzbekistan
    Best location. They gave me Presidential room. Had huge room with all facilities. Spa and swimming pool best. Special thanks to Alina from the waiting team.
  • Petr
    Czech Republic Czech Republic
    Swimming pool and sauna was great. Massage perfect to sooth my backache.
  • Yevgeniy
    Kazakhstan Kazakhstan
    Very nice stay in a prime spot of Astana. First 5* in the city, but still running fancy and well.
  • Zumrad
    United States United States
    My stay at the Rixos was excellent. The hotel upgraded my room to the Premium Suite. The staff was very nice; everything was clean; the spa was exceptional;
  • Inessa
    Kazakhstan Kazakhstan
    Excellent stay in Rixos Astana. Very helpful and friendly staff. Exceptionally good food.
  • Bernard
    Slovenia Slovenia
    Personel, smiles on the faces, Aigerim and her colleagues
  • Anara
    Ireland Ireland
    We love Rixos Hotels in Dubai, Almaty and Aktau but never stayed in the one in Astana. Loved this hotel as well. Got upgraded this time around and loved the presidential suite. + lovely ladies at the reception especially Assel who helped checking...
  • Justyna
    Poland Poland
    Beautiful decor, great service at the reception and restaurant! They gave me free sim card that made my life there so much easier. Room was huge, comfortable.
  • Igor
    Slovakia Slovakia
    Its nice hotel with amazing spa! The swimming pool is big, they have 2 nice Finish saunas and steam one and Haman as well. The hotel has nice gym and there is Irish pub opened 24/7 as well.

Hotel area info

Restaurants
5 Restaurants On Site

  • Aksam
    • Cuisine
      Steakhouse • Turkish
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal
  • Al-Farabi
    • Cuisine
      Seafood • Sushi • Turkish • Russian • Local • International
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • The Irish Pub
    • Cuisine
      American • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Traditional • Modern
    • Dietary options
      Halal
  • Lobby Bar
    • Cuisine
      American • Pizza • Seafood • Steakhouse • Sushi • Turkish • Local • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal
  • Kubbe Outdoor Restaraunt
    • Cuisine
      Turkish • Local • European
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal

Amenities of Rixos President Hotel Astana
Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Spa
  • Fitness center
  • Non-smoking rooms
  • 5 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Walk-in closet

View

  • View

Outdoors

  • BBQ facilities
    Additional charge

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Pool table
  • Playground

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Adults only

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Beauty services
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Russian
  • Turkish
  • Chinese

House rules
Rixos President Hotel Astana takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 years old
Crib upon request
Free
Extra bed upon request
KZT 10,000 per child, per night
4+ years
Extra bed upon request
KZT 10,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that the spa facilities are available only for guests aged 16 and above.

Please note that the opening hours of the Anjana Spa, bars, and restaurants are changeable. Upon visiting the Spa please have a hat, a swimsuit, and slippers with you.

Please note that the spa facilities are available only for guests aged 16 and above. Please note that the opening hours of the Anjana Spa, POOL, bars, and restaurants are changeable. Upon visiting the Spa please have a hat, a swimsuit, and slippers with you. Сhildren only allowed to visit the SPA until 8pm, together with parents.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Rixos President Hotel Astana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

FAQs about Rixos President Hotel Astana