Get the celebrity treatment with world-class service at Rixos President Hotel Astana

Located in Astana’s government district, this 5-star hotel has 2 elegant restaurants and a large Anjana SPA with a swimming pool. Its air-conditioned rooms and suites include a spa bath and free WiFi. The bright rooms and suites of the Rixos President Astana also feature flat-screen TVs and in-room safety deposit boxes. You can relax in the elegant lobby bar, or enjoy live music in the Irish Pub. Anjana Spa features a sauna, a Turkish steam bath and the Soul Bar. Guests can also work out in the gym or book a massage. Rixos President Astana offers a paid pick-up and drop-off from Astana International Airport (12 km). Khan-Shatyr Entertainment Centre is 800 metres from the hotel, and the Bayterek Monument is 1 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Rixos Hotels, Rixos
Hotel chain/brand
Rixos Hotels

Property highlights

Situated in the best rated area in Astana, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Halal, Asian, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 double bed
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.6
Location
9.4
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Bernard
    Slovenia Slovenia
    Personel, smiles on the faces, Aigerim and her colleagues
  • Anara
    Ireland Ireland
    We love Rixos Hotels in Dubai, Almaty and Aktau but never stayed in the one in Astana. Loved this hotel as well. Got upgraded this time around and loved the presidential suite. + lovely ladies at the reception especially Assel who helped checking...
  • Justyna
    Poland Poland
    Beautiful decor, great service at the reception and restaurant! They gave me free sim card that made my life there so much easier. Room was huge, comfortable.
  • Igor
    Slovakia Slovakia
    Its nice hotel with amazing spa! The swimming pool is big, they have 2 nice Finish saunas and steam one and Haman as well. The hotel has nice gym and there is Irish pub opened 24/7 as well.
  • Abo
    Turkey Turkey
    The stay was lovely, loved the breakfast which was included. The place was clean and very close to my work. Enjoyed the stay. Best regards,
  • Keeva
    Ireland Ireland
    Staff here are incredible! Aibol at breakfast, Tleggan at the Irish Bar, Igor and the reception staff were incredibly helpful and friendly people. The hotel itself is beautiful. The lobby, the spa facilities, the restaurants, it's all top class....
  • Morris
    United Kingdom United Kingdom
    Second time staying at the Rixos, lovely hotel, friendly helpful staff, beds are super comfy, good breakfast
  • А
    Айгерим
    Kazakhstan Kazakhstan
    Номера чистые, сотрудники вежливые, завтраки вкусные, спа зона тоже очень понравилась
  • Galina
    Kazakhstan Kazakhstan
    Остановились на одну ночь. Нам предоставили люкс с двумя спальнями. Это было неожиданно и очень приятно. Номер очень комфортный. Все на высшем уровне! Как всегда, прекрасный завтрак в ресторане. Очень разнообразный, на любой вкус. Приветливый...
  • Anuar
    Kazakhstan Kazakhstan
    Best hotel in Astana, although expensive than most hotels, but worth it. Exceptional fitness and pool services.

Hotel surroundings

Restaurants
5 restaurants on site

  • Aksam
    • Cuisine
      Steakhouse • Turkish
    • Open for
      Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal
  • Al-Farabi
    • Cuisine
      Seafood • Sushi • Turkish • Russian • Local • International
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • The Irish Pub
    • Cuisine
      American • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional • Modern
    • Dietary options
      Halal
  • Lobby Bar
    • Cuisine
      American • Pizza • Seafood • Steakhouse • Sushi • Turkish • Local • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal
  • Kubbe Outdoor Restaraunt
    • Cuisine
      Turkish • Local • European
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal

Facilities of Rixos President Hotel Astana
Great facilities! Review score, 9.1

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • 5 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Dressing room

View

  • View

Outdoors

  • BBQ facilities
    Additional charge

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Billiards
  • Children's playground

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Adults only

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Beauty Services
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Russian
  • Turkish
  • Chinese

House rules
Rixos President Hotel Astana takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
KZT 10,000 per child, per night
4+ years
Extra bed upon request
KZT 10,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

As a guarantee of covering expenses not included in the cost of the room, it is necessary to deposit funds in the amount of 40,000 tenge per day per room upon arrival.

Please note that the spa facilities are available only for guests aged 16 and above.

Please note that the opening hours of the Anjana Spa, bars, and restaurants are changeable. Upon visiting the Spa please have a hat, a swimsuit, and slippers with you.

Please note that the spa facilities are available only for guests aged 16 and above. Please note that the opening hours of the Anjana Spa, POOL, bars, and restaurants are changeable. Upon visiting the Spa please have a hat, a swimsuit, and slippers with you. Сhildren only allowed to visit the SPA until 8pm, together with parents.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Rixos President Hotel Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

FAQs about Rixos President Hotel Astana