The Ritz-Carlton, Astana
The Ritz-Carlton, Astana
- City view
- Pet friendly
- Swimming pool
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and a mini-bar. Certain rooms feature a seating area where you can relax. The rooms are fitted with a private bathroom. For your comfort, you will find a hairdryer, bathrobes, slippers and free toiletries. Take a dip in our 25-yard heated indoor swimming pool, relax in our jacuzzi, separate saunas and hammam, and stay fit in our spectacular fitness center that's open 24/7 exclusively for our in-house guests. The spa center at Ritz Carlton Astana offers a variety of beauty treatments and massages. The hotel also offers car hire, and there is a business center at the property as well as the luxury shopping mall. For those seeking luxury shopping experiences, Talan Gallery offers a selection of high-end brands. Bayterek Monument is 1969 feet from The Ritz-Carlton, Astana, while Nurzhol Boulevard is 984 feet from the property. The nearest airport is Astana International Airport, 8.4 mi from the property.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Free parking
- Family rooms
- Spa
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
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Guests who stayed here loved
Samal
Kazakhstan“Thank you for the wonderful hospitality and service! I started celebrating my birthday at the hotel before heading to the restaurant. The hotel staff was incredibly welcoming, responding to all my requests politely and professionally. They even...”- Farizat
United States“I had a fantastic stay at this hotel and would like to extend my gratitude to the entire team for their warm hospitality, which made my experience exceptional. A special thanks to the manager, Yekaterina, the Mokki staff (Alexander and Olzhas),...” 
Guldana Kazakhstan“It was super clean. And respectful staff. I’m glad that I stayed there!”
Baurzhan Kazakhstan“Premium! Best of Astana! Very friendly stuff, especially in restaurant breakfast area(2nd or 3 flours)!Rooms are very respectable and clean”
Shaikha
United Arab Emirates“everything. the location is perfect and the staff are more than friendly and helpful. really enjoyed my stay 😍”
Amangeldy Kazakhstan“I really appreciated that fact that everybody was trying to make my birthday fully exciting day. All stuff were so sweet and funny at the same time, thanks for such a great conditions in hotel”
Kymbat Kazakhstan“The greatest in this hotel is its staff. I felt like home. thank you. The room is always clean and fresh. the bed is amazing, the view is nice, and the location is the best.”- Sana Kazakhstan“great staff super helpful and the hotel was very clean and up to the ritz standards”
Kevin
United Kingdom“The rooms were enormous and immaculately furnished. The staff were amazing. Loved the shopping mall attached to the hotel. The gym and Spa were the best I’ve ever experienced and I’ve stayed in a lot of 5 star over the years.”- Shkodra Kazakhstan“It’s the best hotel in nd the best staff like never i have see it before amazing i prefer to everyone to go to relax”
Hotel area info
Restaurants3 Restaurants On Site
- Mokki
- CuisineLocal • European • Grill/BBQ
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Modern • Romantic
- Dietary optionsVegetarian • Gluten-free • Dairy-free
- ӨZEN
- CuisineAmerican • Local • International • European • Grill/BBQ
- Open forBreakfast • Lunch • Dinner • High tea • Cocktail hour
- AmbienceModern • Romantic
- Dietary optionsHalal • Vegetarian • Gluten-free • Dairy-free
- Selfie
- CuisineLocal • International • European
- Open forLunch • Dinner • Cocktail hour
- AmbienceFamily-friendly • Modern • Romantic
- Dietary optionsVegetarian • Gluten-free • Dairy-free
Amenities of The Ritz-Carlton, AstanaGreat facilities! Review score, 9.4
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Free parking
- Family rooms
- Spa
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
View
- View
Outdoors
- Outdoor furniture
- Terrace
Kitchen
- Coffee machine
- Dryer
- Electric kettle
Room Amenities
- Socket near the bed
PetsPets are allowed. Charges may apply.
Activities
- Bicycle rental
- Live music/Performance
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Themed dinnersAdditional charge
- Walking toursAdditional charge
- Stand-up comedyAdditional chargeOff-site
- Temporary art galleriesAdditional chargeOff-site
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Electric vehicle charging station
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Board games/Puzzles
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Pet bowls
- Pet basket
- Grocery deliveriesAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Heating
- Car rental
- Laptop safe
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Indoor swimming poolFree!
- Open all year
- All ages welcome
- Heated pool
- Beach chairs/Loungers
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Russian
House rulesThe Ritz-Carlton, Astana takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Ritz-Carlton, Astana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about The Ritz-Carlton, Astana
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Check-in at The Ritz-Carlton, Astana is from 3:00 PM, and check-out is until 12:00 PM.
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Room options at The Ritz-Carlton, Astana include:
- Double
- Suite
- Twin
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The Ritz-Carlton, Astana is 2.9 miles from the center of Astana. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at The Ritz-Carlton, Astana may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The Ritz-Carlton, Astana has 3 restaurants:
- Selfie
- Mokki
- ӨZEN
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The Ritz-Carlton, Astana offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Temporary art galleries
- Personal trainer
- Tour or class about local culture
- Walking tours
- Live music/Performance
- Locker rooms
- Bicycle rental
- Stand-up comedy
- Cooking class
- Themed dinners
- Beauty services
- Swimming pool
- Facial treatments
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
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Yes, there's a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Astana on this page.
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Guests staying at The Ritz-Carlton, Astana can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).
Breakfast option(s) include:
- Continental
