Offering a sauna and a fitness centre, Hilton Garden Inn Astana is located on the left bank of Ishim River in Astana. Free Wi-Fi and free parking are available. Each modern room here will provide you with a flat-screen TV, air conditioning and a refrigerator. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. Extras include a desk and a safety deposit box. Garden Grille & Bar offers local specialties and international dishes. Pavilion Pantry mini-market serves snacks and a variety of drinks 24/7. At Hilton Garden Inn Astana you will find a luggage storage and laundry facilities. Please note that pets will incur an additional charge of KZT 20 000 per stay. Bayterek Monument and Khan Shatyr Entertainment Centre are within walking distance of Hilton Garden Inn Astana. Astana International Airport is a 30-minute drive away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Garden Inn
Hotel chain/brand
Hilton Garden Inn

Property highlights

Top location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 large double bed
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability
This property has 3 third-party sustainability certifications.

  • Certified illustration
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.
Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.7
Location
9.4
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Shamil
    Russia Russia
    1) Restaurant is very different from other Hiltons I used to stay. Breakfasts are very good. 2) IT team helped to solve personal issue with my equipment.
  • Shamil
    Russia Russia
    1) Restaurant is very different from other Hiltons I used to stay. Breakfasts are very good. 2) IT team helped to solve personal issue with my equipment.
  • Hal
    United Kingdom United Kingdom
    Staff at reception were excellent and very helpful
  • Youssef
    Morocco Morocco
    Thank you Zhanel and all the checking team. Your support was very Very appreciated
  • Rustam
    Kazakhstan Kazakhstan
    Staff at the reception was very polite and kind. Zhanel and Adilkhan helped us with every question we asked and provided best stay experience at this hotel. Definitely will be back again.
  • Daniyar
    Netherlands Netherlands
    Customer service provided by Adilkhan at the reception, he was polite, professional and went beyond expectations.
  • Navodeep
    India India
    We were a group of 3 people sharing the room, but the rooms were really spacious and accommodated us comfortably. There were a few things like bath towels and bottles that were not stocked up for 3 people, but the room service was really quick to...
  • Bonfe
    Switzerland Switzerland
    Very polite and welcoming staff, great breakfast with fresh pancakes and omelette, etc. we got an upgrade of the room category travelling as a family, 16 y.o. kid stayed for free and the sofa-bed was comfortable to sleep.
  • Abdugaffor
    Kazakhstan Kazakhstan
    I frequently stay at this hotel and always appreciate the excellent coffee served at breakfast. The location is ideal, and still bottled water is consistently available at the reception.
  • Iakov
    United Kingdom United Kingdom
    Suitable location. Everything is new and modern. Great breakfast, even with eggs Benedict

Hotel surroundings

Restaurants
1 restaurant on site

  • Garden Grille & Bar
    • Cuisine
      Local • European

Facilities of Hilton Garden Inn Astana
Great facilities! Review score, 8.9

Most popular facilities

  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Pets
Pets are allowed. Charges may be applicable.

Media & Technology

  • Telephone

Food & Drink

  • Kid-friendly buffet
  • Kid meals
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Luggage storage
    • 24-hour front desk

    Cleaning services

    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
    • Business centre
    • Meeting/banquet facilities

    Safety & security

    • Smoke alarms
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Pet bowls
    • Pet basket
    • Minimarket on site
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service

    Accessibility

    • Emergency cord in bathroom
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible

    Wellness

    • Fitness/spa locker rooms
    • Fitness
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Russian

    House rules
    Hilton Garden Inn Astana takes special requests - add in the next step!

    Check-in
    From 15:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    Free
    2 years
    Cot upon request
    Free
    Extra bed upon request
    KZT 10,000 per child, per night
    3 - 16 years
    Extra bed upon request
    KZT 10,000 per child, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed. Charges may be applicable.
    Groups
    When booking more than 9 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubCash

    The fine print
    Need-to-know information for guests at this property

    You will pay the hotel in the hotel’s local currency (KZT). The displayed amount in your currency is indicative and based on today’s exchange rate. The exact amount in your currency depends on the date of payment.

    Children younger than 12 years receive discounts for breakfast. Please contact the property for further details.

    Please note that the only pets allowed on site are service animals.

    The saunas are being renovated and are temporarily out of use. Renovation work will continue until 15 March 2024.

    FAQs about Hilton Garden Inn Astana