Graf Hotel features a garden, shared lounge, a terrace and restaurant in Shymkent. This 4-star hotel offers a shared kitchen, room service and free WiFi. Guests can use a bar. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a shower, free toiletries and a desk. Guest rooms include a safety deposit box. Guests at the hotel can enjoy a buffet or a halal breakfast. Languages spoken at the reception include English and Russian, and guests are invited to request guidance on the area when needed. Shymkent International Airport is 8.1 miles away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Halal, Buffet

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
9.0
Location
8.8
Free Wifi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Assel
    Kazakhstan Kazakhstan
    I had a wonderful experience. The cleanliness and newness of everything inside were immediately noticeable, and there were no unpleasant odors whatsoever. The room was well-equipped with everything I needed, making my stay very comfortable. The...
  • Jon
    United States United States
    The hard product at the hotel is really nice. Good, comfortable modern rooms, with nice comfy beds. The location isn't the most central, but everything is about a 10 minute cab away and there are things located in the neighborhood.
  • Ylmaz
    Kazakhstan Kazakhstan
    This was one of the best hotels I've ever stayed at. The staff was understanding and friendly.
  • Ainur
    Kazakhstan Kazakhstan
    Чисто уютно и по европейски, если ты не одно НО. Стены в отеле картонные. В 3 ночи в соседний номер мужик привел проститутку. Шум, гам и громкое сношение еще куда ни шло, но когда где-то к 5 утра он начал ее бить как грушу, а она орала как...
  • Didar
    Kazakhstan Kazakhstan
    Удобная кровать, чистота в номере, вежливый персонал,большой смарт телевизор с выходом в интернет.
  • Ercin
    Kazakhstan Kazakhstan
    Отель очень чистый, персонал очень приветливый, хороший завтрак
  • Г
    Гульден
    Kazakhstan Kazakhstan
    Очень чистый номер с удобной кроватью. Отличный завтрак. За такую стоимость отеля отличный вариант.
  • Skendirov
    Kazakhstan Kazakhstan
    В самой гостинице всё отлично, чисто вежливый персонал.
  • Berdikulova
    Kazakhstan Kazakhstan
    Чисто уютно,стандарт бронировала очень чисто ,завтрак включен был.Кузня вкусная
  • G
    Gulnur
    Kazakhstan Kazakhstan
    Очень хороший отель, вежливый и профессиональный персонал, готовый прийти на помощь в любой момент.Красивый интерьер,удобное расположение, уютный номера, очень вкусный и сытный завтрак👍

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch
    • Ambience
      Modern
    • Dietary options
      Halal

Amenities of Graf Hotel
Great facilities! Review score, 8.9

Most popular amenities

  • Free Wifi
  • Free parking
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

View

  • City view
  • Landmark view
  • View

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Terrace
  • Garden

Kitchen

  • Shared kitchen
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Baby safety gates

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Russian

House rules
Graf Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 2:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
KZT 3,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Graf Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Graf Hotel