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Offering a shuttle service, free parking and a free gym with sauna are offered by this 4-star hotel in the Chubary district of Astana. It is a 5-minute walk from the City Circus and the Ishim River. All rooms at the Comfort Hotel Astana include air conditioning, satellite TV and a kettle. Your bathroom features a hairdryer, a bathrobe and slippers. A breakfast buffet is provided each morning. Local and international cuisine is served in the Comfort’s restaurant, and the lobby bar features comfortable sofas. The hotel is located next to over 15 embassies, business and expo centers. Trams take you directly to the city center, which is 2.2 mi away. Astana Airport is 8.1 mi from the Comfort Hotel Astana Astana.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.5
Location
8.9
Free Wifi
8.7

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Guests who stayed here loved

  • Wincy
    Hong Kong Hong Kong
    Staff very helpful, nice and considerate. Breakfast is good, room is clean, lobby resturant is nice which u would like to spend time sitting at lease for a coffee or chat with friend. Room is big and comfortable.
  • Ferozuddin
    Uzbekistan Uzbekistan
    Staff was friendly, the breakfast was good. The location was very good
  • Kseniia
    United States United States
    Service was an excellent! Staff were extremely friendly and patient! Clean and cozy atmosphere.
  • O
    Olga
    United States United States
    I booked this hotel for my parents for a week. They were very happy with everything - cleanliness, breakfasts, friendly personnel (especially breakfasts :) ). I had to email the hotel a couple of times. They responded quickly and were very...
  • Rina
    Poland Poland
    It's my 2nd time staying at Comfort. Very nice, professional and welcoming staff, great location in the newer part of the city, and great value for money.
  • Yahya
    Oman Oman
    The staff especially Dias was helpful with everything, the location was wonderful
  • Alimov
    Uzbekistan Uzbekistan
    Every thing is comfort, breakfast is delicious, staff are polite.
  • Victoria
    United States United States
    Beautiful property! Friendly staff, awesome breakfast, and great location! Sauna, gym 💪🏻 I really have nothing to say bad about this hotel. Very pleasant stay. Only internet in room 270 was very weak.
  • Yekaterina
    Turkey Turkey
    The facility and the location are great, the stuff is welcoming. I liked the sauna. Plenty of food, coffee was really good.
  • Zhumabek
    Kazakhstan Kazakhstan
    The location was perfect! My mom enjoyed the say very much, will be choosing Comfort Hotel Astana from now on

Hotel area info

Restaurants
2 Restaurants On Site

  • Edezza
    • Cuisine
      European
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian • Vegan
  • Terraza Comfort
    • Cuisine
      European
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Comfort Hotel Astana
Great facilities! Review score, 8.5

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa
  • Fitness center
  • Non-smoking rooms
  • 2 restaurants
  • Bar

Outdoors

  • Terrace
  • Garden

Activities

  • Live sports events (broadcast)
    Additional charge
  • Hiking
    Additional chargeOff-site
  • Karaoke
    Additional charge

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Russian

House rules
Comfort Hotel Astana takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free
6+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Comfort Hotel Astana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Comfort Hotel Astana