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Offering a shuttle service, free parking and a free gym with sauna are offered by this 4-star hotel in the Chubary district of Astana. It is a 5-minute walk from the City Circus and the Ishim River. All rooms at the Comfort Hotel Astana include air conditioning, satellite TV and a kettle. Your bathroom features a hairdryer, a bathrobe and slippers. A breakfast buffet is provided each morning. Local and international cuisine is served in the Comfort’s restaurant, and the lobby bar features comfortable sofas. The hotel is located next to over 15 embassies, business and expo centres. Trams take you directly to the city centre, which is 3.5 km away. Astana Airport is 13 km from the Comfort Hotel Astana Astana.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.5
Location
8.9
Free WiFi
8.7

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Guests who stayed here loved

  • Rossouw
    South Africa South Africa
    The friendly and accommodating staff. I was so impressed with their hospitality
  • Julian
    China China
    good location with sufficient shopping malls, parks and restaurants surrounded ; professional and warm staff; ; independent and fast wi-fi; little bit old but good furniture; comfortable bed; various kinds of breakfast & brilliant lounge coffee;...
  • Pask
    Germany Germany
    Everything was great, clean, efficient, well organised
  • Ekaterina
    United Kingdom United Kingdom
    Staff were very friendly and helpful, made us feel very welcome The room was nice and clean
  • Kimanje
    Austria Austria
    Location is great, next to the river and good for long walks. The breakfast was decent, loads of variety to choose from. Gym and sauna available.
  • Sencer
    South Sudan South Sudan
    Hotel was on a very central location, we walked all around the city without any problem. It was clean, comfy and peaceful. Ülken raqmet!
  • Olga
    Norway Norway
    I booked it at random because reviews where great. It's in a residential area but close to a few business point of interest. I really like the location and the vibe of the place. Location: Convenience stores nearby, easy places to eat, they have...
  • S
    Sandra
    United Kingdom United Kingdom
    Good decor and design with high standard of cleanliness. Breakfast excellent, all staff very pleasant and helpful.
  • Dan
    Australia Australia
    Convenient for an overnight business stay. Good size rooms with everything that would be needed.
  • Matthew
    United Kingdom United Kingdom
    Fantastic hotel in a convienient location with English speaking staff. Very big rooms and excellent bathroom. A great outdoor bar opposite.

Hotel surroundings

Restaurants
2 restaurants on site

  • Edezza
    • Cuisine
      European
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Vegan
  • Terraza Comfort
    • Cuisine
      European
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Comfort Hotel Astana
Great facilities! Review score, 8.5

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • 2 restaurants
  • Bar

Outdoors

  • Terrace
  • Garden

Activities

  • Live sport events (broadcast)
    Additional charge
  • Hiking
    Additional chargeOff-site
  • Karaoke
    Additional charge

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Russian

House rules
Comfort Hotel Astana takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Comfort Hotel Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Comfort Hotel Astana