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Featuring free WiFi, Best Western Plus Astana Hotel offers accommodations in the central area of Astana on the lively Dostyk Avenue. Guests are offered a wide selection of meals at the on-site restaurant. Every room at Best Western Plus Astana Hotel is air conditioned and fitted with a flat-screen TV as well as a mini-bar, a safe and tea/coffee facilities. Some rooms feature a seating area to relax in after a busy day. Each room is fitted with a private bathroom equipped with a bath or shower. For your comfort, you will find bathrobes, slippers and free toiletries. There is a 24-hour front desk, concierge service, and shops at the the Best Western Plus Astana Hotel. Bayterek Monument and Nurzhol Boulevard are within walking distance from the hotel. The nearest airport is Astana International Airport, 8.7 mi from Best Western Plus Astana Hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

Located in the best-rated area in Astana, this hotel has an excellent location score of 9.4

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.3
Comfort
8.4
Value for money
8.1
Location
9.4
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Anping
    United States United States
    The location is so central, you cam walk to several attractions, and has many buses near by for other places. We like breakfast a lot. there are daily changed hot dishes, there are many other choices. In such cold weather, you feel special warm...
  • Pruthijit
    India India
    Front desk male staff Gilder, Victor , Murad are big asset for the hotel and very supportive . Chef Deepak was fantastic .
  • Trvlgman
    United States United States
    Customer support with our stay was responsive and extremely helpful.
  • Anar
    United States United States
    Location, comfortable bed, breakfast, excellent water pressure
  • Allison
    Canada Canada
    Room was as described and quite well maintained and quite a selection of salad leaf for breakfast
  • Dmitrij
    Czech Republic Czech Republic
    The service was top notch, I would like to express my gratitude to the reception staff
  • Maxim
    Russia Russia
    Located in the city center, tons of benefits and very good service.
  • Anna
    Sweden Sweden
    Central location. Comfortable room. Comfortable bed. Good water pressure in the shower. Convenient little fridge. Helpful reception. Exceptional bartender who helped us with a bit of everything, besides coffee and room service. Like a hotel...
  • Jose
    Canada Canada
    Superb location. Right next to the Ministries, Presidential Palace, and walking distance from everything else. Very good breakfast, with great variety of foods both, warm and cold.
  • Matthew
    United States United States
    Great location, comfortable spacious rooms, especially premium rooms with king-size beds. Friends in the double rooms with 2 twin beds had much less space. Hotel can call a taxi, as they are difficult to impossible to flag down on the street. ...

Hotel area info

Restaurants
1 Restaurant On Site

  • Emerald
    • Cuisine
      European
    • Ambience
      Traditional
    • Dietary options
      Halal

Amenities of Best Western Plus Astana Hotel
Great facilities! Review score, 8.1

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Hairdryer

Outdoors

  • Outdoor furniture
  • Terrace

Activities

  • Pool table
    Additional charge

Living Area

  • Desk

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Spa

  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Russian

House rules
Best Western Plus Astana Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubUnionPay credit card Cash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Astana Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Best Western Plus Astana Hotel

  • Guests staying at Best Western Plus Astana Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Best Western Plus Astana Hotel is 2.8 miles from the center of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Best Western Plus Astana Hotel has 1 restaurant:

    • Emerald

  • The prices at Best Western Plus Astana Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Best Western Plus Astana Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Best Western Plus Astana Hotel include:

    • Twin/Double
    • Suite
    • Double
    • Apartment

  • Best Western Plus Astana Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Pool table
    • Neck massage
    • Full-body massage
    • Back massage
    • Head massage
    • Fitness
    • Foot massage
    • Hand massage