How can we help?
We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.
Help yourself.
Check order status, track or change your order, return items and more.
Go to your orderShipping & Delivery
- Delivery Time
- When can I expect my order?
- What time will my order deliver?
- Signature on Delivery
- Shipping Restrictions
- Problems With Your Shipment
Apple Account
- Benefits of an Apple Account
- Find or Reset Password
- Manage Your Account
- Privacy Policy
Payment & Security
- Payment Methods
- Credit Cards or Debit Cards
- Apple Store Gift Card
- Direct Deposit
- Can I change my payment method?
- Are my credit/debit card details secure?
Viewing & Changing Orders
- Online Order Status
- Check Order Status
- Track Shipments
- Edit Your Order
- Cancel Order
iPhone
- iPhone Availability
- How to Purchase
- Activation
- Support and Training
- Additional Information
Online Store Exclusives
- Engrave Your iPad, AirTag or Apple Pencil
- Configure Your Mac
- Buy a Certified Refurbished Product
Shopping Experience
- How to place an order
- Redeem your e-coupon
- Log out
- Saving Items for Later
Policies
- Privacy Policy
- Sales and Refund Policy
- Hardware Warranties
- Site Terms of Use
- Software License Information