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December 18, 2023

New guide to help screen reader users transition from Gmail HTML view to Gmail Standard view

What’s changing

Earlier this year, we informed users that Gmail Basic HTML view for desktop web and mobile web would be disabled starting in early 2024. We know that many users in the accessibility community use Basic HTML view, so today we’re sharing a guide to help screen reader users make the switch from HTML to Standard view. This new guide, along with an existing resource to ensure the best Gmail experience when using a desktop screen reader, should help users get up to speed on Gmail Standard view. 

If you haven’t used Standard view recently, you’ll notice we’ve made numerous usability improvements, including enhancements for people that prefer or require the precision of navigating the user interface by keyboard or screen reader. Accessibility of Standard view has significantly improved over the last few years and we’re committed to continuing to improve the accessibility experience and making new features accessible going forward. 

Getting started 

  • Admins: There is no admin control for this feature. You can use Gmail on your browser in Basic HTML view through February 2024. After this, Gmail automatically changes to Standard view. 
  • End users: Once Basic HTML view is disabled, users will automatically be redirected to the Standard Gmail view which provides the latest in Gmail security and features. Users on old browsers may need to update their browser to use the Standard view. On mobile, users can also download the official Gmail app. Visit the Help Center to learn more about using Gmail with a screen reader. 

Rollout pace 

Availability 

  • This impacts all Google Workspace customers and users with personal Google Accounts 

Resources 

Useful Links

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