This IDC Insight examines IT operations analytics (ITOA) as a critical element in shifting 5–10% of the typical IT ops investment of 78% in legacy maintenance to increase the availability of funds for strategic, innovative spending. This Insight identifies the benefits and examples of four use cases of ITOA (remediation, prevention, optimization, and planning) for IT executives interested in the highly desired transformation of their IT organization to an innovative, business-oriented provider of "IT as a service."
CIO and Technology Professionals Agenda
Analytic applications, Big Data analytics and discovery, Big data and analytics, Categorizers, Enterprise mobility, IT operations and implementation, Information and data management, Information transformation, Infrastructure as a service, Innovation strategies, Leadership transformation, Networks, Software as a service, Technology buyer