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Rated 5 out of 5 stars

Xe's exchange rates are generally on the higher side - particularly for USD -> INR conversions and I switched from Wise (TransferWise) to Xe nearly 2 years ago and have so far haven't been disappointed with my choice. Wise is still good if you need faster transfer but Xe has the sweet spot if you have few days to spare.

Rated 5 out of 5 stars

Prompt, professional, helpful every step of the way.
Staff are knowledgeable, supportive, and clearly explain the process and options available. Staff are transparent, very responsive. I felt well
taken care of, and that I was in great hands. Excellent service - Highly recommend.

Rated 5 out of 5 stars

Competitive rates, speedy transfers. Had some challenges initially figuring out which xe.com account works better for my needs. Got the advice I needed and haven’t looked back.

Rated 4 out of 5 stars

XE truly is a good service. That said, it takes too long to get money transferred via EFT. Amazingly, they take the money out of the Sending account within hours, and then it just sits in oblivion (gaining interest for XE?) for about 4 days before being finally sent to the Receiving account. We will use XE until we can find a more timely service.


Company details

  1. #37 of 45 best companies in Money transfer service
  2. #33 of 40 best companies in Currency exchange service

About XE.com

Written by the company

The World’s Trusted Currency Authority

For 30 years, individuals and businesses around the world have trusted Xe with their international money transfer and foreign currency needs. Whether you’re in search of competitive rates or a quick money transfer across the world, we want to give you a seamless experience that will help you save time and money.

Live Exchange Rates

Looking to know the exchange rate from the Pound sterling to the Indian rupee, right at this second? We have the answers for you. You can check live mid-market exchange rates for all major global currencies on the Xe Currency Converter. Our rates are accurate to the minute, and we also have a trove of historic currency data from the last 10 years.

Fast Money Transfers to 130+ Countries

Ready to send money? It’s a quick process. You can initiate a money transfer on our website and in our mobile app 24/7, within just a couple of minutes. Once the transfer is confirmed, it will travel quickly, with many of our transfers completing within the day. You’ll never wonder where your money is: we’ll communicate with you every step of the way, and you can track the status of your money transfer in our app.

Dedicated Service

Need anything? We’re here for you. We know that initiating an international money transfer online can be nerve-wracking, and we want to ensure that you have everything you need to feel safe and confident throughout the process. If you have questions or would like additional help with your money transfer, our currency experts are available by phone and online to walk you through the process and address any questions.

Send money globally
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Contact info

4.3

Excellent

TrustScore 4.5 out of 5

77K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Reliable

The money transfer was predictable, quick and arrived as expected. Thank you. Keep up the good work.

Date of experience: 08 March 2025

Rated 5 out of 5 stars
Verified

Good

Helpful app easy to use and send money back home

Date of experience: 01 March 2025

Rated 5 out of 5 stars
Verified

Competitive rates

Competitive rates, speedy transfers. Had some challenges initially figuring out which xe.com account works better for my needs. Got the advice I needed and haven’t looked back.

Date of experience: 01 March 2025

XE.com logo

Reply from XE.com

Chris,
We appreciate your feedback and are glad to hear you've found our rates competitive and transfers speedy. We understand that navigating different account options can be challenging, and we're pleased you received the guidance you needed. We strive to provide a seamless experience for all our customers.
Contact [email protected] if you have any further questions.
XE.com

Rated 3 out of 5 stars
Verified

I don't understand why it takes 4 days…

I don't understand why it takes 4 days to transfer money from the US to Canada. I can have it wired in like 4 hours through my bank but the rates are not competitive. Why does Xe need 4 days?

Date of experience: 01 March 2025

XE.com logo

Reply from XE.com

Dear Ronald,

Thank you for giving us feedback on the time that it took for your recipient to receive your transfer.

We’re sorry that this transfer has taken longer than you expected.

Sending money by ACH is a little slower than other payment methods. This is because we need to receive your money before we can transfer it to your recipient. This can take up to 3 working days. Once we’ve received your money, your recipient should receive it within 1-4 working days.

For urgent transfers, a different payment method might be better for you. [You can find all of your payment options here.](https://help.xe.com/hc/sections/360005599978)

Please do reach out to us if you have any further questions – [you’ll find our contact details here.](https://help.xe.com/hc/en-gb/p/contact-us)

Rated 4 out of 5 stars
Verified

XE truly is a good service, but very slow

XE truly is a good service. That said, it takes too long to get money transferred via EFT. Amazingly, they take the money out of the Sending account within hours, and then it just sits in oblivion (gaining interest for XE?) for about 4 days before being finally sent to the Receiving account. We will use XE until we can find a more timely service.

Date of experience: 08 March 2025

XE.com logo

Reply from XE.com

Hi Steven

Thank you for giving us feedback on the time that it took for your recipient to receive your transfer.

We’re sorry that this transfer has taken longer than you expected.

Sending money by EFT is a little slower than other payment methods. This is because we need to receive your money before we can transfer it to your recipient. This can take up to 3 working days. Once we’ve received your money, your recipient should receive it within 1-4 working days.

For urgent transfers, a different payment method might be better for you. You can find all of your payment options here.

Please do reach out to us if you have any further questions – you’ll find our contact details here.

Rated 5 out of 5 stars
Verified

Highly recommend using there service. Safe and Fast.

What can i say. Fantastic service! I sent a lot of Euros to have exchanged for Canadian. I sent XE the exact amount of Euros after my trade was complete and by the time it got to them, the greedy little banks that the money was transferred through took a little piece of thee pie. So my agreed amount owing to XE was short when it got to them and the transaction would not complete. Having calling customer service XE credited me the amount it was short for my transaction to complete. It was a very nice and grateful thing for them to do as a good will gesture. I have transferred quite a lot of money through them and its safe and fast. Highly recommend using there service.

Date of experience: 08 March 2025

XE.com logo

Reply from XE.com

Brian,
We appreciate you taking the time to share your positive experience with our service. It's wonderful to hear that you found our exchange process to be both safe and fast. We understand the frustration that can arise from unexpected fees associated with international transfers. We're glad our customer service team was able to assist you in completing your transaction and that you were satisfied with the resolution. We value your loyalty and appreciate your kind words.
Contact [email protected] if you have any further questions.
XE.com

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