“Paul is a really engaging, high energy, person and alongside this has the formal training and knowhow to ensure that he is an effective leader. Paul has a strong and deep understanding of SaaS and CCaaS sectors and has good awareness and use of all things metrics related. Paul was a key member of the senior leadership team that delivered a successful sale of the business whilst focussing on the BAU. We wish him well for the future.”
About
At evaluagent®, my focus is on harnessing AI-driven conversation intelligence to enhance…
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Working Smarter: How AI is working for me in my role As a sales rep, one of my most time-consuming task used to be reviewing client call recordings…
Working Smarter: How AI is working for me in my role As a sales rep, one of my most time-consuming task used to be reviewing client call recordings…
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Next job in a rapido 225 engine in for Reed conversion ( to be done by RFS Tuning ) the engine has been stood for a few years and will need a few…
Next job in a rapido 225 engine in for Reed conversion ( to be done by RFS Tuning ) the engine has been stood for a few years and will need a few…
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Engaging Gen Z in Contact Centres: Recognition Over Compensation In today's competitive customer service landscape, contact centres face a critical…
Engaging Gen Z in Contact Centres: Recognition Over Compensation In today's competitive customer service landscape, contact centres face a critical…
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Why Post-Interaction Surveys Fall Short for CX Intelligence Post-interaction surveys have become the default customer feedback tool, but they're…
Why Post-Interaction Surveys Fall Short for CX Intelligence Post-interaction surveys have become the default customer feedback tool, but they're…
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