Laura-Ellen O'Keeffe

Laura-Ellen O'Keeffe

London, England, United Kingdom
1K followers 500+ connections

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About

HCM Solution Consultant @ Workday

Activity

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Experience

  • Workday Graphic

    Workday

    London, England, United Kingdom

  • -

    Dublin, Leinster, Ireland

  • -

    County Cork, Ireland

Education

Licenses & Certifications

  • BCS Certificate in Business Analysis Practice

    BCS, The Chartered Institute for IT

    Issued
  • ITIL Foundation Certificate in IT Service Management Graphic

    ITIL Foundation Certificate in IT Service Management

    AXELOS Global Best Practice

Courses

  • CV & Interview Skills

    -

  • Embracing Change Through Mindfulness Training

    -

  • GDPR (General Data Protection Regulation)

    -

  • Information Security Training

    -

  • LinkedIn Workshop PGCS

    -

  • Manual Handling 2010, 2013, 2016

    -

  • Organisation Savvy

    -

  • Present & Express

    -

Projects

  • Microsoft Office ProPlus Project

    Completed the PST File Transition phase. Reconfigure Outlook archiving file paths, while restoring users previous archive files.

  • PepsiCo ITSM Transformation

    Involved with the IT Service Management (ITSM) Transformation project on a global level.
    - System Integration Tester (SIT) for Knowledge Management in Phase I.
    - User Acceptance Testing (UAT) Coordinator representing PepsiCo Global Concentrate Solutions globally. Coordinating and completing UAT in Phase II of the ITSM Transformation.
    - UAT Tester for Request Management, Incident Management, and Service Portal.
    - Knowledge Article review.

  • Knowledge Article Review

    -

    Review, analysis and updating of Knowledge Articles for PepsiCo, PGCS, ensuring relevance and appropriate up to date information.

  • PepsiCo Intern Project

    -

    Proof of concept development to align with PepsiCo's Performance with Purpose agenda, embrace the Ways of Working, and to benefit organisational strategy.

  • E-Business Management - Web Development

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    The creation of a business-related client-side website.
    - HTML, CSS, JavaScript

    Grade: First-Class Honours

  • Team Project: Report & Exhibition of a Contemporary Area of IT

    -

    5-Member Team.

    As a team, we chose the contemporary areas of; Payment Services Directive 2 (PSD2), General Data Protection Regulation (GDPR), and 2-Factor Authentication (2FA).

    My individual contribution involved researching and understanding the effects and principles of the GDPR introduction, on both corporate organisations and customers.

    Together as a team, we completed our report on these contemporary areas and presented our research during an exhibition. Present at…

    5-Member Team.

    As a team, we chose the contemporary areas of; Payment Services Directive 2 (PSD2), General Data Protection Regulation (GDPR), and 2-Factor Authentication (2FA).

    My individual contribution involved researching and understanding the effects and principles of the GDPR introduction, on both corporate organisations and customers.

    Together as a team, we completed our report on these contemporary areas and presented our research during an exhibition. Present at the exhibition were; Accounting & Information Systems Department Head, our peers, lecturers and industry leaders.

    Grade: First-Class Honours.

  • Designing and Developing a Database, with the Incorporation of Practical Development

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    Designing and developing a database for an online bicycle rental service, with the incorporation of practical development.
    Designed Use Case Diagrams, Activity Diagrams, and Navigation Diagrams, with the use of Visual Paradigm.
    Building of systems carried out using Microsoft Access. Within the systems were; Tables with Relationships, Forms for all Data Entry Queries and Reports, and several Menu systems.
    Database development allowed users to move easily through the system to find any…

    Designing and developing a database for an online bicycle rental service, with the incorporation of practical development.
    Designed Use Case Diagrams, Activity Diagrams, and Navigation Diagrams, with the use of Visual Paradigm.
    Building of systems carried out using Microsoft Access. Within the systems were; Tables with Relationships, Forms for all Data Entry Queries and Reports, and several Menu systems.
    Database development allowed users to move easily through the system to find any details about their account, edit personal details, pre-book a bicycle, view fees, and also view their rental history. Appropriate HCI designs included for certain specifications.
    Grade: First-Class Honours.

Honors & Awards

  • PepsiCo Praise

    -

    Received a PepThanks through PepsiCo's Praise initiative.

    Received this honor for delivering a presentation detailing the relevance and compliance of GDPR, 2-Factor Authentication and PSD2.

  • PepsiCo Praise

    -

    Received a PepThanks through PepsiCo's Praise initiative.

    Received this honor for organising information sessions with various IT Teams for a Transition Year Student.

    Scheduled meetings with senior management relative to SAP, Enterprise Architecture, End-User Services, Data and Security.

Organizations

  • Deloitte

    Technology Consulting Analyst

    - Present

  • PepsiCo

    BIS Intern

    -

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