Katherine Church

Katherine Church

Brighton, England, United Kingdom
6K followers 500+ connections

About

Empowering organisations through comprehensive tech, data and transformation strategies…

Experience

  • KC Digital Consultancy Graphic
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    London, England, United Kingdom

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    Hove Town Hall

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    London, United Kingdom

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    London, United Kingdom

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    London, United Kingdom

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    London

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    Leeds

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    London and everywhere

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    London, United Kingdom

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    Salisbury

Education

Licenses & Certifications

Volunteer Experience

  • MenopauseX Graphic

    Proposition Director

    MenopauseX

    - Present 1 year 2 months

    Health

    Data and advocacy for women's health. Working with employers to quantify the impact of the menopause on the workplace and develop comprehensive solutions to address.

  • Tech London Advocates Women in Tech Graphic

    Executive Board Member

    Tech London Advocates Women in Tech

    - Present 2 years 7 months

    Science and Technology

    TLA Women in Tech is London's global movement for gender equality in the global tech industry. We are over 700 strong, leaders and passionate advocates for equality and diversity in data and digital careers.
    I have a specific focus on enabling young talent to enter into and navigate those critical early years of their careers.

  • Worshipful Company of Information Technologists Graphic

    Digital Specialist

    Worshipful Company of Information Technologists

    - Present 9 years 2 months

    Science and Technology

    Pro bono consultancy and advice to charities around digital operating models and platforms.

  • Women in Data® Graphic

    Women’s Health Community Lead

    Women in Data®

    Health

    Lead for the women’s health community. Including networking’ partnership development, organising of community events and development of community strategy

Projects

  • Designing a new operating model for National Savings and Investment

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    Capita was invited to bid for a £450m services contract to take over customer services and all aspects of administration for National Savings and Investment.
    NS&I were looking for a shift to a more flexible, agile, and lower cost delivery model.
    I was the digital solution director leading a team of BAs, data analysts, operational, regulatory and IT experts to engage with the client, design and cost a new solution to deliver the services and win the bid. This was a formal competitive…

    Capita was invited to bid for a £450m services contract to take over customer services and all aspects of administration for National Savings and Investment.
    NS&I were looking for a shift to a more flexible, agile, and lower cost delivery model.
    I was the digital solution director leading a team of BAs, data analysts, operational, regulatory and IT experts to engage with the client, design and cost a new solution to deliver the services and win the bid. This was a formal competitive procurement process which took c 9months of intensive engagement, dialogue, and presentations.

    I selected the right team, appointed service designers and commissioned user insight (customers and NS&I staff) to get a feel for the services and areas of improvement. I led on in depth data analysis to understand the current operating model, cost and quality of operations. I led the design of the dialogue sessions and coordinated the elements of our solution, working across all the SMEs in IT, applications, operations, and finance. I managed the budget for the Capita team to make sure we stayed within bid tolerances. I prepared and took the solution through the Capita approvals process through to the Capita board for approval to submit.




    We built strong client relationships at every level from the CEO to the heads of operations. Built strong relationships with the client advisers. Submitted an incredibly high quality bid which got the highest quality marks beating the incumbent provider in all areas. We narrowly missed the bid but learned an enormous amount:

    It was a really exciting opportunity requiring the ability to think at the macro level to re-imagine the whole organisation. I led a really good team where everyone played to their strengths and worked well together to create a brilliant solution. The loss was outside of our control and there was nothing we could do about it, other than encourage Capita to do bad business and take on an undeliverable contract.

  • Digital Health - Deployment of a data sharing and shared care record across 18 health and care organisations

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    I came into the NHS as the Chief Digital Officer of SH ICS – a joint role across health and social care covering a population of over 1m people, 6 trusts, 40,000 staff, 50 GPs, 1 LA and 11 boroughs, 1 ambulance trust and c 1000 care homes across the county. My role was to work across all the providers to develop a common understanding of where we wanted to work together to develop digital solutions across the boundaries of organisations. My first project was to rescue a digital health…

    I came into the NHS as the Chief Digital Officer of SH ICS – a joint role across health and social care covering a population of over 1m people, 6 trusts, 40,000 staff, 50 GPs, 1 LA and 11 boroughs, 1 ambulance trust and c 1000 care homes across the county. My role was to work across all the providers to develop a common understanding of where we wanted to work together to develop digital solutions across the boundaries of organisations. My first project was to rescue a digital health project they had been trying to implement it for 2 years.

    I needed to secure funding to recruit a team, design and deliver a rapid MVP based on new data sharing agreements and new governance; against the backdrop of Covid. I also needed to secure the substantive funding to maintain the platform.

    I worked with our IG team to develop an ICS wide data sharing agreement which could be signed up to by all organisations.
    - I established the TORS for data and clinical governance for ICS wide committees
    - I created a comprehensive project plan across all workstreams (not just technical) to implement the platform
    - I secured local, regional, and national funding to develop the initial phase of the project
    - I recruited the team (15 FTEs across IT, EA, data, BA, IG, coms, and ops SMEs)
    - Created a communication strategy to share progress and get buy in to the solution.
    - I worked at a regional level with the wider shared care record programme to ensure that our data flowed into the wider platform.
    - I developed and costed the operating model and wrote the business case

    Result:
    - We launched the platform in 6 months with 95% of all GPs signed up.
    - All trusts joined, integrated the shared care record, (including the ambulance service and NHS 111)
    - The business case was approved, and contract extensions agreed.
    - SH was the first ICS to flow their data into the regional data sharing environment.
    - We got incredible feedback
    - We saved lives.

Languages

  • French

    Native or bilingual proficiency

Organizations

  • Charity IT Association

    Digital Advisor

    - Present

    Pro Bono digital consultancy work through the Worshipful Company of Information Technology (CITA) to help charities develop their digital propositions

  • Worshipful Company of Information Technologists

    Freeman

    - Present

    The WCIT is a modern London livery company dedicated to the advancement of the IT profession.

  • Ada's List

    Pro Bono

    - Present

    Ada's list is a network of women in technology dedicated to promoting and supporting women in STEM.

  • Thrive Wearables

    Business and Strategy Advisor

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    We are a progressive and experienced team of technology change-makers, with a passion for solving problems, and the expertise to turn great ideas into engaging, user-centred wearables. We invent, innovate and deliver wearable technology from idea to global mass production for clients across the globe. https://www.thrivewearables.com/

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