Kerv

Are you working in a nonprofit still tied to a legacy system that's holding you back from innovating? 🤔 Many IT Managers in the nonprofit sector are caught in the struggle of outdated infrastructure, all while facing the pressure to embrace AI and cloud solutions without the necessary time, budget, or support. Our latest blog, 'From Legacy Systems to Smart Solutions,' dives into how nonprofits can navigate cloud transformation securely and strategically, focusing on governance over gadgets. If you're ready to shift from merely managing crises to future-proofing your organization, this read is a must! Check it out here ➡️ https://ow.ly/FMU350WzlU6 #NonProfitTech #CloudTransformation #MicrosoftCloud #AITools #DigitalGovernance #LegacySystems

Ready to turn your big ideas into impactful change? Join us for our upcoming webinar, 'Building the Case: Strategic Programme Planning for Nonprofits' 🚀 In the complex world of nonprofits, success isn't just about the latest tech, it's about crafting a strategic, fundable, and deliverable programme that aligns vision, people, and processes. Join to learn: ✅ How to create credible investment cases that unlock funding ✅ Scalable governance models that avoid bureaucracy ✅ Balancing stakeholder demands with realistic delivery ✅ When to engage suppliers and define your requirements ✅ Tips for retaining ownership while co-sourcing delivery Don’t miss out, register now and set the foundation for long-term impact ➡️https://ow.ly/g9Q650Wzln6 #NonprofitLeadership #StrategicPlanning #TransformationJourney #Webinar #ImpactfulChange

Regulatory scrutiny is at an all-time high, and capturing every in-scope communication isn’t just a nice-to-have, it’s essential! Anita Barratt sat down with Kyle Ansari for a candid chat about the ins and outs of data capture; covering everything from various communication channels to ensuring endpoint readiness, plus tips on secure storage and assurance. If you're part of a compliance or operations team, this interview is a game-changer; packed with insights to help you elevate your approach to regulatory adherence and boost operational efficiency! Don’t leave your compliance to chance by equipping your teams with the tools they need for unmatched visibility and confidence in compliance 💥 Dive into the full interview here 👉 https://ow.ly/KIAG50Wtc9C #RegulatoryCompliance #RegTech #FinTech #MiFIDII #GDPR #HIPAA #FINRA #WhatsAppCompliance #DataSecurity

Innovation starts with culture... But creating an environment where ideas thrive isn't only essential, it's not easy. In his latest blog, Paul Cox explores how contact centres can foster a culture that champions experimentation, empowers agents, and drives continuous improvement. Dive in to discover how to foster a culture for innovation, from design thinking to agile innovation, discover the models, mindsets and methods that turn good ideas into great outcomes 👏 🔍 Read the full blog here ➡️https://ow.ly/3nOT50Wu2BQ #CXInnovation #ContactCentreExcellence #CustomerExperience #EmployeeExperience #GenesysCloud

We're #Hiring 🚀 Are you ready to make waves in the world of digital transformation? We’re on the hunt for creative and driven individuals to become part of Life at Kerv✨ If you’re passionate about innovation and eager to leave your mark, we can't wait to meet you 😎 👉 Browse our open roles and take a bold leap forward in your career by joining us on this exciting journey ⬇️ https://lnkd.in/exUCPU9R #CareerOpportunities #JoinOurTeam #LifeatKerv

WiFi woes in the Workplace? Let’s talk 🚨 We’ve all been there, dropped calls, buffering screens, and frustrated teams. But what’s the real WiFi pain point holding your business back➡️ Vote below 👇 and let’s see what’s causing the most headaches!

Bitesize Reads, July Edition is here! This month, we’re diving into why sustainability is no longer optional, it’s operational 🌱 From greener IT infrastructure to sustainable customer experience and transport tech, dive in to discover how forward-thinking organisations are embedding sustainability into the heart of their strategy. In this issue: ☁️ Cloud tech for greener operations 📉 Sustainable CX with measurable impact 🔗 Procurement driving social value in transport Whether you're in tech, CX, or public services, this edition is packed with insights to help you turn sustainability into a strategic advantage. Read now and don't forget to subscribe⬇️ #Sustainability #DigitalTransformation #CustomerExperience #GreenTech #ESG #BitesizeReads

Our work with the Retail Trust has never just been about tech, it's about people. Together, we’ve helped improve wellbeing, culture, and training across the industry, reaching up to 700,000 individuals and saving hundreds of millions of pounds. Their mission of Hope, Health, and Happiness fits perfectly with ours values. Merging tech with heart to achieve Tech for Good 💜 Watch the video to see how we’re working together to build a happier, healthier future for UK retail ⬇️ #RetailWellbeing #TechForGood #WorkplaceCulture #UKRetail #EmployeeWellbeing #PurposeDrivenTech

Choose your fighter! Which framework are you using to lead the charge from outdated infrastructure to agile, cloud-powered solutions? 🤔 At Kerv, we don’t just hand you a playbook, we roll up our sleeves and work with you. From IT transformation to organisational change, we help your teams adapt, adopt, and thrive! Read more about how you can innovate with your team here ➡️ https://ow.ly/p5fB50Wu282 #CloudTransformation #LegacyToCloud #DigitalInnovation #ITLeadership #NonProfitTech #CloudStrategy #SmartSolutions

We’re so proud of our work with Walsall Council, redefining resident and employee experiences through a bold digital transformation 💥 Working with Kerv and Genesys Walsall has: ✔️Extended service hours with 24/7 access to key services ✔️ Reduced call wait times to under 60 seconds ✔️ Achieved 90% time savings on reporting ✔️ Saved 8 FTE through automation ✔️ Enabled multilingual support with real-time translation ✔️ Delivered better outcomes for residents and employees This is what people-centric innovation looks like in action! Read the full story here ➡️https://lnkd.in/etVH5iFN #PublicSectorInnovation #CustomerExperience #AI #GenesysCloud #LocalGovernment #CX