Assistbox

In our session at EBINTEC, we discussed why video banking solutions often fail to deliver the expected experience and explored the underlying reasons through real-world examples. Over the past few years, working with various financial institutions, we’ve consistently observed a similar pattern: the solution is in place, processes are running, but the experience is not at the same level. Factors such as connection quality, process flow, and performance under load directly impact the overall experience ultimately weakening customer satisfaction and leading to potential revenue loss on the institution’s side. When designed and implemented correctly, video communication can go far beyond onboarding. Thank you to everyone who attended our session and took the time to connect and share insights. #EBINTEC2026 #Banking #Fintech #VideoBanking #Assistbox

15 Nisan'da Wyndham Grand Levent’te gerçekleşecek TechFinTech; bankalar, fintech’ler ve teknoloji sağlayıcılarını bir araya getirerek dijital finansın bugünü ve geleceğine odaklanan kapsamlı bir zirve olmaya devam ediyor. Assistbox olarak biz de etkinlikte katılımcı olarak yer alacak; özellikle video bankacılık, uzaktan müşteri edinimi ve dijital müşteri deneyimi başlıklarında sektördeki güncel yaklaşım ve ihtiyaçları yakından takip ediyor olacağız. Etkinlikte bir araya gelerek bu alanlardaki deneyimlerimizi paylaşmak ve olası iş birliklerini değerlendirmekten memnuniyet duyarız. 📍 Wyndham Grand Levent 📅 15 Nisan 2026, Çarşamba 🕑 09:00 #tft #techfintech #Fintech #Bankacılık #GörüntülüGörüşme #Assistbox -- TechFinTech, taking place on April 15 at Wyndham Grand Levent, continues to be a comprehensive summit that brings together banks, fintechs, and technology providers, focusing on the present and future of digital finance. As Assistbox, we will also be attending the event as participants; we will closely follow the latest approaches and needs in the industry, especially in areas such as video banking, remote customer onboarding, and digital customer experience. We would be pleased to meet during the event, share our experiences in these areas, and explore potential collaborations. 📍 Wyndham Grand Levent 📅 April 15, 2026, Wednesday 🕑 09:00 #tft #techfintech #Fintech #Banking #VideoCall #Assistbox

Assistbox olarak, bankacılık ve fintech ekosisteminin önde gelen buluşmalarından EBINTEC’te yer almaktan memnuniyet duyuyoruz. Etkinliğin sponsorları arasında yer alıyor, standımızda sizleri ağırlamayı sabırsızlıkla bekliyoruz. Ayrıca 14 Nisan’da, CEO’muz Bora Gul “Why Video Solutions Fail in Banking and How to Get It Right” başlıklı sunumuyla sahnede olacak. Video bankacılığın neden çoğu zaman beklenen etkiyi yaratamadığını ve doğru kurgunun nasıl gerçek iş sonuçlarına dönüştüğünü ele alacak. Video iletişimin bankacılıkta sürdürülebilir başarıya nasıl katkı sağladığını konuşmak için EBINTEC’te buluşalım! 📍 Radisson Blu Şişli | Bosphorus 2 Hall 📅 14 Nisan 2026 🕑 14:50 – 15:05 🔗 www.ebintec.com #EBINTEC2026 #Bankacılık #Fintech #VideoBankacılık #DijitalDönüşüm #Assistbox -- As Assistbox, we are pleased to be part of EBINTEC, one of the leading gatherings of the banking and fintech ecosystem. We are proud to be among the sponsors of the event and look forward to welcoming you at our booth. In addition, on April 14, our CEO Bora Gül will be on stage with his session titled “Why Video Solutions Fail in Banking and How to Get It Right.” He will address why video banking often falls short of expectations and how the right approach can be translated into real business outcomes. Let’s connect at EBINTEC to discuss how video communication can drive sustainable success in banking. 📍 Radisson Blu Şişli | Bosphorus 2 Hall 📅 April 14, 2026 🕑 14:50 – 15:05 🔗 www.ebintec.com #EBINTEC2026 #Banking #Fintech #VideoBanking #DigitalTransformation #Assistbox

Are you truly delivering the speed, trust, and seamless experience your customers expect across digital channels? In the global webinar “End-to-End Risk & Growth: From Digital Onboarding to Ongoing AML”, hosted by Mastercard, Assistbox will join as a speaker to discuss how evolving customer expectations are reshaping infrastructure strategies and requirements for financial institutions. We will explore how a regulation-compliant, auditable, and fully integrated video engagement infrastructure impacts customer experience, operational continuity, and scalability sharing insights from a real transformation case within a regulated financial institution. 📅 March 3 🕒 13:00 – 14:00 (GMT) If you would like to attend, please contact us. -- Müşterilerinizin dijital kanallarda beklediği hız, güven ve kesintisiz deneyimi gerçekten sağlayabiliyor musunuz? Assistbox olarak konuşmacı olacağımız, Mastercard ev sahipliğinde gerçekleşecek global “End-to-End Risk & Growth: From Digital Onboarding to Ongoing AML” webinar’ında, değişen müşteri beklentilerinin finans kuruluşlarının altyapı stratejilerini ve gereksinimlerini nasıl dönüştürdüğünü ele alacağız. Regülasyona uygun, denetlenebilir ve entegre görüntülü görüşme altyapısının müşteri deneyimi, operasyonel süreklilik ve ölçeklenebilirlik üzerindeki etkisini, regüle bir finans kuruluşundaki gerçek bir dönüşüm örneği üzerinden paylaşacağız. 📅 3 Mart 🕒 13:00 – 14:00 (GMT) Katılmak isterseniz bizimle iletişime geçebilirsiniz.

🤳 Launched in 2020 under the ACEP (Integration of Smart Technologies into Penal Institutions) initiative, the e-Visitation Project enables secure and uninterrupted video communication across correctional facilities. With its stable, scalable, and secure infrastructure, the project has gained national and international recognition showing how the right technology can create meaningful social impact. 🌏 At Assistbox, we’re proud to support this success quietly, yet reliably. 👉 Read the full story on our blog: https://lnkd.in/gfPJZ3rT #Assistbox #PublicSector #VideoCommunication #DigitalTransformation #ReliableInfrastructure

We’re at Garanti BBVA Global Expansion Day. 🌍 At Global Expansion Day 2025, where companies focused on global growth come together, key topics included strategies for entering new markets, financial infrastructure, and technology driven growth. Once again, we saw that strong partnerships and sustainable growth are made possible by the right vision. #GlobalExpansionDay #GarantiBBVA #Assistbox #GlobalGrowth #CustomerExperience #DigitalTransformation #SustainableGrowth

With Assistbox’s video communication infrastructure, Renault delivers seamless digital experiences from roadside assistance to sales and customer support. 🔹 One-click video roadside assistance 🔹 Digital showroom via authorized dealers 🔹 Video support through Renault Dialog ⚡ Faster processes 🌍 Same service quality across world 🌱 Less travel, lower carbon footprint Read more on our blog: 🔗 https://lnkd.in/gyn55PAb #Assistbox #Renault #DigitalCX #VideoCommunication #Automotive

AgeSA Hayat ve Emeklilik has taken an important step in accessible customer experience with its sign language supported call center service designed for individuals with hearing and/or speech impairments. Powered by Assistbox infrastructure, this solution enables users to complete their transactions independently and strengthens digital inclusivity. This approach has also gained national and international recognition, earning a Gold Award at the Smart-I Awards. 🏆 We’ve detailed the project and its impact in our latest blog post: 👉 https://lnkd.in/d7qvp4um #DigitalAccessibility #InclusiveExperience #CustomerExperience #DigitalTransformation #SignLanguageSupport

Aksigorta leverages Assistbox’s infrastructure to offer online insurance consulting and remote claim adjustment with just a single click. Customers can join video calls instantly without any installation, while experts perform secure, real-time adjustment without visiting the site. 📲🔍 At Assistbox, we ensure these processes run seamlessly, securely, and at scale, enabling organizations to deliver a modern, accessible, and efficient customer experience. ✨ 👉 Read the full story on our blog: https://lnkd.in/dGuwZQAB #Assistbox #DigitalInsurance #CustomerExperience #RemoteSupport #InsuranceTech

🇦🇿 We were pleased to take part in the International Banking Forum in Baku, where key topics shaping the future of the financial sector were discussed. Our CEO, Bora Gul, joined a panel to share insights on the rise of digital engagement in banking, how customer experience strategies are evolving, and the role of video communication technologies in this transformation. 💬✨ Throughout the forum, we had the chance to observe the Azerbaijani financial ecosystem’s strong openness to innovation and its ambitious digitalization vision. We extend our thanks to the Azerbaijan Banks Association and all participants for hosting such a valuable event. At Assistbox, we remain committed to empowering financial institutions to deliver more accessible, faster, and secure digital services through our customer interaction solutions. Baku continues to be a strategic and inspiring meeting point for our work. 🌍 #DigitalBanking #CustomerExperience #FintechInnovation #VideoBanking #FinancialServices