
Venkatesh
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Wish I can give a negative star. Previous app was better. Not able to register the app to the account. I enter the customer id, mobile number, date of birth and the otp they send back. It sets up an SMS to be sent manually. Nothing happens. App never is registered. Connecting with customer support, they ask me to "Clear Cache" and try. Tried and no luck registering the app. Customer support is clueless and keep asking me to do the same thing knowing very well that it is not yielding any result.
78 people found this review helpful

suseela kaja
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Unable to change mpin. It throws error as please fill mandatory field on the background. But in the forescreen it shows loader. Not allowing to edit or even proceeding after that. Please correct such silly bugs as quickly as possible
4 people found this review helpful

kirti.s rajput
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During fund transfer, it gives error dialog: invalide date and time, everytime. And otp never come in sms. Pls fix this. Finally unable to trasfer funds. Update: problem is not solved yet, it gives same error, while online money transfer.
2 people found this review helpful
Suryoday Small Finance Bank Ltd
February 27, 2025
Hi,
Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot at
[email protected] or call us on our tollfree no: 18002667711 along with the contact details so that we can check this.