
Catalin Vrabie
One of the worst customer experiences I’ve ever had when it comes to booking and check-in procedures — even compared to other low-cost airlines. The process was unnecessarily complicated, stressful, and far from customer-friendly. Instead of making travel easier, Ryanair seems to turn every step into an obstacle-course designed to generate extra fees and frustration. Definitely not what passengers should expect in 2026. If you have an alternative, use it.
13 people found this review helpful

Maria Villa Parra
You are forced to use it for checking in and boarding and it doesn't even tell you which terminal you are flying from or to. The app didn't tell me the terminal number, the flight attendants didn't know, not even the stewardess knew. The information on the flight status websites on the Internet was incorrect and that was an issue for me and my ride.

Donna Patterson
CAUTION!!! Absolutely the worst app I have ever used! Ryanair tells you you have to download the app to check in. Then you must choose a luggage option. If you have already paid for a luggage option in advance, they charge you a second time because you cannot go to the check-in page without choosing an option - ONCE AGAIN, even if it was the option you already paid for!! I was charged both directions and ended up paying an additional $184 for a flight that originally cost $293!!!
106 people found this review helpful